[Resolved]  Tikona Broadband Service Pune — Tikona Broadband Incorrect Billing

Address:Pune, Maharashtra

Dear Sir/Madam, I am Anup Borkar, residing in Pune. I have taken the Tikona Broadband Connection " My User ID[protected]" since more than 8 months.I was regular bill payer of my whatever internet usage.In the month of "Feb-2014", I have told "Tikona-Customer-Care" to CLOSE my Tikona BroadBand Connection & also the raised Request to do so.But they have not closed it earlier & charged the BroadBand Usage Bill which "I did not availed/Used. "Now, Tikona is asking me to pay Rs.786+300(Penalty) for such incorrect billing which is done by them.Tikona is giving pathetic service for the Customer front.It is really frustrating to reply such illegal procedure what they are following.I am requesting do the needful. Regards, Anup Vijay Borkar, [protected]
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Aug 9, 2021
Complaint marked as Resolved 
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Hi,

Can you please look into the Matter.

Regards,
Anup Borkar,
[protected]
Dear Anup,

Greetings from Tikona.

Please be assured that your concern listed Apr 28, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Hi,

As TIKOAN agreed to waive off my half broadband-bill, I have made payment of Rs.393/- to TIKONA today with
Transaction ID -"[protected]".

Regards,
Anup Borkar,
[protected]
Tikona is one of the worst internet service provider.They cheat people.I have 1Mbps plan and i hardly get speed more that 0.2 Mbps
Dear Mr. Borkar,

Greetings from Tikona.

With regards to our conversation on April 29, 2014, we confirm post the full and final calculation of your account you are liable to pay Rs. 393/-

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

We request you to clear the payable amount to avoid bill reminder calls.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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