Tikona — cancellation of broadband connection and bill generation

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Jun 18, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

I am sorry, i mentioned as one hour in previous but it is one year. Please note.

I am DR. SHYAM LADDHA FROM NAGPUR MY CUSTOMER ID /USERD NAME: [protected]. I PAID MY OUTSTANDING BILL BY CHEQUE TO MR MANGESH PATIL ON 19TH JUNE, 2015 WITHIN THE DUE DATE. NOW I DONT WANT TO CONTINUE WITH TIKONA NET SERVICES FROM TODAY ONWARDS. SO PLEASE DISCONTINUE MY NET CONNECTION FROM TODAY 21ST JUNE, 2015 . I AM VERY MUCH UNHAPPY WITH THE CONNECTIVITY OF NET, I AM PAYING THE BILL OF WHOLE MONTH BUT DUE TO TECHNICAL PROBLEM FROM YOUR SIDE I AM ABLE TO USE THE NET HARDLY FOR 20 DAYS IN A MONTH. EVERYTIME I HAVE TO CALL THE CUSTOMER CARE AND COMPLAINT AFTER THAT NEXT DAY OR TWO DAYS LATER SOMEONE ATTENDANTS THE COMPLAINT. AS WELL THE BILL AMOUNT WHICH I PAID BY CHEQUE WAS WRONGLY DEPOSITED IN SOME OTHER CUSTOMERS ACCOUNT AND THE TIKONA COMPANY WAS CALLING ON MY CELL NUMBER FOR BILL. ANYWAY PLEASE DISCONTINUE MY NET AND FROM TODAY ONWARDS NO BILL SHOULD BE GENERATED ON MY NAME.
PLEASE COOPERATE AND OBLIGED.

Dear Mr. Kalvakuri,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care