Claimed

Tikona Digital Networks Complaints & Reviews

3.4
Last updated Apr 11, 2024
Complaints 5782
Resolved
3611
Unresolved
2171
Quick Links
Statistics
Share
Contacts

File a complaint to Tikona Digital Networks

Having problems with Tikona Digital Networks?

File a complaint and get it resolved by Tikona Digital Networks customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tikona Digital Networks
Customer Service Contacts

Tikona Digital Networks Phone Numbers

Toll free
1800 209 4276
210
329
Phone
+91 22 6174 9700
130
214
+91 22 4062 9629
39
165
+91 22 6119 1700
36
188

Tikona Digital Networks Website

Tikona Digital Networks Head Office Address

'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India
400078

Tikona Digital Networks reviews & complaints page 213

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Panchhi Fashion
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor speed, many complaints, no response, no improvement

Address:Surat, Gujarat

Befor 2 month, We have taken Tikona internet connection in our office at surat, gujarat by tikona udhna executive. Everytime the internet is not working properly. Whenever we call customer care they tell issue will be resolved in 48 hours and no any improvement in the internet instead of calling them daily. Please do the needful as we face much problem in our organization... Our address: 206 to 209, bhavani industry, opp landmark textiles,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
akash872
from Vadodara, Gujarat
Report
Copy

Worst Service Ever. False Billing

Address:Pune, Maharashtra

Dear Tikona, I have sent multiple emails to resolve my false billing which you guys never solved. Then I have already sent 3 emails in June to close my account but till date you guys are not able to close my account and keep calling me 10 times a day for bill payment. I have made it clear that I am not going to pay anything till you correct my billing and close my account. I don't know how shameless you guys are? In last 20...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sonamheraj
from Ahmedabad, Gujarat
Report
Copy

Everytime internet not working properly

Address:Ahmedabad, Gujarat

Hello... We have taken Tikona internet connection in our office. Everytime the internet is not working properly. Whenever we call customer care they tell issue will be resolved and no any improvement in the internet instead of calling them daily. Please do the needful as we face much problem in our organization....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sunkan85
from Madurai, Tamil Nadu
Report
Copy

Fraudulent activity on customers

Address:Chennai, Tamil Nadu

had been using Tikona Broadband services for over 11 months with proper bill payment but their promised service didnt last more than 3 months it started giving me frequent disconnections lately did call customer care after some little position/direction changes it seems to be working okay then all of sudden my internet stops working figured the device was faulty and dead i called customer care many times they didnt send me a single service...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Puneet Purohit
from Ahmedabad, Gujarat
Report
Copy

without fixing, putting my complaints as resolved

Address:Nagpur, Maharashtra

I took tikona connection with user id [protected] on 2nd June 2015 in Nagpur. After that out of 24 hours only 10-12 hours internet was accessible that is I was not getting internet signal for 12-14 hours. The speed of the internet was too slow and I filled 2 complaints for slow speed of internet and 3 complaints for not getting signal. But every time, without fixing the problem I was getting a sms that "Dear Tikona Customer, the technical...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arpana103
from Mumbai, Maharashtra
Report
Copy

Harassing by calls

Address:Thane, Maharashtra

I had taken the Tikona service since September 2014; since then the service was pathetic and I was lodging complaints every now and then. There was a time in March, where I had sent numerous mails, called them for internet resolution but nobody turned up. I finally sent a mail for disconnection. I confirmed with the customer care about status and she confirmed the account has been deactivated. I still get atleast 4-5 calls everyday from Tikona...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
masenthilkumar
from Kolkata, West Bengal
Report
Copy

payment for not used, no customer support on relocation

Address:Chennai, Tamil Nadu

Hi, i got tikona internet connection in 10 of Jan 2015. I have paid 3371 rupees as installation and service person told, 2 month not required to pay, Tikona BAN :[protected]. On 17th of February I have called customer care for relocation services, they gave request number 1-[protected]. Only mail came, no person called us. So again I send mail on 23rd February 2015, they sent new reference docket number 1-[protected]. I have relocated on 28th...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
puneet786
Report
Copy

no reponse on complain

My internet connection from monday 1st june, i have submitted complain in this regard but every time they said engineer will visit soon but no body come. Every time same issue and same reponse. Last saturday i spoke with tikona supervisor he gave me same response but my problem still remains the same. I have call details. Help me and do something....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kunalkalra1000
from Delhi, Delhi
Report
Copy

DISCONNECTING INTERNET

Address:New Delhi, Delhi

I want to disconnect the Internet completely. Your company is a mere sham. My internet is disconnected since 3 months. I have Complaint but you did nothing. I have paid for 2 months extra and you didn't rectify the problem faced by me. On 14 may i sent a request to disconnect the Internet. I even talked to one of your operators from mumbai branch even then the Internet is not disconnected till now. They have sent me mail that my Rs500...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sushil Bhangire
from Mumbai, Maharashtra
Report
Copy

About to repay my deposited amount

Address:Pune, Maharashtra

I have closed my tikona connection and seeking for my money back.i have talk with the customer care executive and he told me that my payment will be return back within 24 days but after 4 months from the date i didn't get my money back. i am calling them continuously but they are not giving me proper replay What should i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
UltimateRajput
from Mumbai, Maharashtra
Report
Copy

Slow broadband speed

Address:Thane, Maharashtra

This is my 3rd complaint in 3 weeks, am getting much lower download and upload speed by Tikona. Despite assurances there has been no resolution on part of Tikona. I have attached the 'Tikona Speed Test' results for 4Mbps / .5 Mbps connection....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shubham Moonat
from Noida, Uttar Pradesh
Report
Copy

No proper service

Address:Indore, Madhya Pradesh

I am SHUBHAM MOONAT, student, indore.bi am observing some issues over a proper connection trough the services being provided by tikona digital networks. I wanted to have internet connenction in my place where i live. And also a wifi connenction for other devices to be connected. For that purpose i wanted to contact a service provider and then i gotta know about tikona digital networks through a pamphlet. There was a mobile number over it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Chennai, Tamil Nadu

Hi, i am from madhanandhapuram and facing issues with tikona since may 4th. Whenever i call them, they say that there's a tower issue and will be fixed in 8 hours and never did.

They also called several times to pay the bill but dint check if the issue was fixed at all.

I called atleast 10 times to fix that issue as it was affecting our work. Missed most of the client meetings coz this internet.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thane, Maharashtra

I am not able to use Tikona internet from 11th May 2015 to till. Whenever i call to customer care they are not registering my complaint some time they say maintainance activity are going on some time they say your problem will be solve in two hours. Some time they say you will recieve return call from technical team in 24 hours. But still they are not solving my problem. I got frustrated to call them back to back. Whenever i ask them to give...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
djdipen22
from Mumbai, Maharashtra
Report
Copy

refund not received even after 1 month from date of disconnections

Address:Mumbai City, Maharashtra

1 had taken broadband connection from tikona on 16th april 2015 4MBPS plan and by the very next day i started to face sever internet connectivity issues. 2 despite making repeated complaints, the issue was not resolved. Now as per the commitment from tikona and their agent MR. BHAGIRAT SHARMA [+91 [protected]] who also took additional money Rs. 1000 over and above the official installation charges of Rs. 500 by stating that is it the wiring...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
neha.libran11
from Thiruvananthapuram, Kerala
Report
Copy

Broadband NOT WORKIN

Address:Surat, Gujarat

HI The tikona id is [protected] registered in the name of Amit Gupta I am facing frequent disconnection in my internet connection and also slow speed. My internet also get disconnected for hours. Here are the list of the complaints numbers: [protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] [protected] [protected] 1-[protected] 1-[protected] The response that i get from the company is: "YOur issue will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
GreenMapple Interiors
from Noida, Uttar Pradesh
Report
Copy

Today Its over 32 days taking Tikona Connection"Issue of port no 2096, 2095 not working"

Address:Bangalore, Karnataka

Hi, Today Date[protected] I am from GreenMapple Interiors Private limited. My Customer Id: [protected] 1.We took Tikona Internet connection on 3rd of May. Right from the first day itself we are facing the internet connect problem. We are not even able to access Tikona login page through our customer ID [protected] on regular basis. We complained more then 20 times about this but we Did not get solution. 2.We had taken connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smriti1202
from Pune, Maharashtra
Report
Copy

refund of money for the user id-1109714213

Address:Pune, Maharashtra

Hi, I have got Full and final settelment mail in the month of Jan.Tikona is payable of amount 1331.98 to me.I have asked to wait till 60 days. After that i have equire many time. I have dropped many mails to J.Nair as well customer support, But not good response from your end. If you can count the month from Jan.you Itself will get to know about the problem i am facing. All fake promises and demotivition provided by your team. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Narinder Abrol
from Gurgaon, Haryana
Report
Copy

discontinue of tikona service

Address:Faridabad, Haryana

IT IS TO INFORM THAT TIKONA NETWORK IS NOT PROVIDING GOOD SERVICE ITS SERVER BECOME DEAD FOR 5DAYS REGULAR FROM 19/5/2015 TO 22/5/2015 VIDE COMPLAINT NOS.1-[protected], 1-[protected], 1-[protected]AND1-[protected] ON 22/5/2015 I HAVE REQUESTED TO KINDLY DISCONECT MY CONNECTION BUT TILL DATE NO REPLY FROM TIKONA. IT SEEMS THAT TIKONA SERVICE IS DELEBRATLY NOT TAKING ANY ACTION TO MAKE MORE BILLG AMOUNT FROM CUSTUMER. I AGAIN REQUEST TO THE HIGHER...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
Henry Mark
from Noida, Uttar Pradesh
Report
Copy

Herracement call from Tikona Sandeep Sinha (+918769656501)

Address:Surat, Gujarat

I have got a treating call from sandeep sinha. He is demanding 35000 Rs. even i am not using tikona. In regards to renewal they first said give you 500 Rs discount when i call customer care executive. he said i am eligible for discount & hence i had previous experience with tikona employee that they are making fake promises & making fool to people, i had tell him that give me that in written so he generated request & given request id....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy