Tikona — Charging payment after disconnection of services and threatening phone calls from [protected] | |||||
Dear Sir, This company Tikona is a fraud and provided me a connection in an area where they don't have proper signal. After 3 months of having continuous problems and numerous complaints i decided to remove the connection which i informed them when their person from customer care. Their engineer who came for a visit to my house also said that such a connection should not have been provided to you by the company because there is no signal in that area. But still they sent me the bill for the next month as well. I clarified the error to them several times but now instead of refunding my money, after several months a lady named Priyanka called me today from the same no.[protected] saying that she is a government lawyer and a civil case is being lodged. After checking i found that this is fraud. There are several complaints against this on the public forums. You can see in these links : https://www.consumercomplaints.intikona-fraud-fake-call-from-lawyer-c1119394#c2379621 http://consumercourt.net/topic/tikona-services-wifi-mumbai-fraud-calls-fake-lawyers-to-extort-wrong-money/#post-24416 I am sad as well as anguished at the this fraud company harrasing people like this. Please take action against the same. Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Karan,
This is a gentle reminder to follow-up on your concern listed on May 9, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY1007 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on May 9, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY1007 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1007 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care