Tikona — Connection never works and payment issue | |||||
Paid the full amount of money around 1900 including tax on July 10th 2015. Since then every day i have been calling the customer care for the connection to work. Never ever tikona responded. At last in the month of Aug end requested for disconnection. Every time i speak with the executive they say, with in one day your issue will be solved. But still now no one responded. Guys from my experience i m saying, Govt should ban this company. I lost my Rs. 1900, lost peace of mind and 2 months every day 160 mins of my time in calling the customer support execuitve. forgot to mention my cust id: [protected], not even 100MB is used in this connection. Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Mr. Mopuru,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 263.54/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 263.54/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 16, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care