Tikona Digital Networks Complaints & Reviews

Hi,
I got tikona broadband in 2014 July since then it has never worked as it was promised to me by the service provider. My internet connection does not work at least once in a week ( Does not work for a week now a days), my connection drops very frequently, I have never been attended by customer care well as my query was not resolved. I have paid my bill for every month and I have never even got any rebate for the time when my internet...

Constantly i am getting problem in my broadband connection whether it is regarding speed or connectivity...tikona care assures to resolve problem but after some time another problem arises like fluctuation in connectivity or slow speed...I complaint them several times but not getting satisfaction...please help
my customer id is [protected] registered name is SHIVIN DIWAN...

Hi,
I just got a connection from tikona services, two sales man came to my home to install the services, and took 2176rs from me for the internet services. Also they took 150rs extra from me as I do not have address proof at that time. They didn't even gave me enough wire so that I can attach my lap top even to my bedroom, they gave me around 10-11 mtrs of wire, and when I asked them for more wire, they said they do not have. When...

We are having a tikona connection of service ID-[protected] we have already paid the total amount from now on wards please disconnect our tikona connection
Rgrds
Sree Gowri...

Hi,

My name is puran kotwal. My tikona id is [protected]. I am a resident of Vasundhara Ghaziabad.

I am using tikona service since last three months. My current plan is ADBBM2M500.

I am unable to connect to tikona internet service since one week. It often happen that for 2 to 3 days in a week i used to have no internet connectivity because of poor service provided by tikona.

I don't...

Tikona is useless. thier customer care is untrained and useless.
they take money in advance and again charge again. they cant help. their customer care support is just pathetic....

I took an internet connection from this company a few months ago . It was for 80GB internet with 2Mbps speed. When the engineer came to my house and installed the internet he showed me that the connection was working to it's full speed of 2mbps as promised by the company. However after that i started facing problems regarding my internet connection from june onwards. I filed numerous complaints and it took 1 month for them to solve my issue....

Dear
My Customer I D - [protected]

Matter
Without Informed me my Static I P Closed From Your Side
This is unexpected and Not Good

Your Technical Team Called Me in Evening of 05/02/2016
and Said me Now Your Static I P Going to be Changed
Because of Your Side Some Changes or xyz reason

And They are Start of process for Change Static I P in my system
After...

Tikona net not work good, and i request for disconnection but tikona not taking action for disconnection. and bill generate every month....

I've raised a request for canceling the service post facing technical problems from Tikona on 16/11/2015. They had sent me the bill of Oct15 and Nov15 for the sum of Rs 1815. But since I've asked for canceling the service in November itself hence asked them to sent a new bill for the data consumption in November. I was told it will take a month to close the service and the new bill will be sent. But in January16 they called me and said that...

Hello ICCF,

I'm Darshan Singh Khalsa from Meerut India and I want to complaint about the company Tikona Digital Network that I've choose there internet service on 1 Jan 2016 my internet plan was 80GB internet per month and 4mbps downloading speed and the uploading speed is 512 kbps, It worked fine upto 5-6 days but after that it started making problem during the night time. I complained about that issue but it wasn't resolved...

First and foremost I have to say that thank god Offlate I have started recording their calls...
I'm all set up to sue them on a very serious note and this is my last attempt to avoid that.

Well I am/ was a customer of theirs...
After facing many problems I asked them to get me disconnected in(3oth Nov)November end.
I get a call back (around 3rd Jan) from them pleading and asking me to check the network...

I had a tikona 4mbps plan, the speed which i get is not even 1mbps. i have had loses of about 15, 000 using this tikona service as it break up the connection on a client meeting, conference call, online projects and much more. now i got a call from a lawyer regarding a case on my name and that i have to pay the amount asap. also the lawyer asked me the OTP if i am not able to make the payment now....

We have teminated our Tikona Network in last year.Instead of sending no.of mails to terminate the service Tikona has not terminated it and Suddenly after two months they have contacted claiming that we hav not paid bill for 2 month and if we do not pay it they will do police case against us.Even though we were not wrong still we have paid money to tikona.While paying so called due transaction got failed so again we did transaction.During...

Hi, of all the services i have used uptil now, this stands out to be the worst one. Made a big big mistake of opting for a prepaid plan with Tikona Broadband for 30 months paying a humungous amount in advance. This service started on 1st Oct 2014, after that i must have called them more than 100 times complaining about the internet not working, but the situation prevails. Pathetic service, with a proffession of cheating their customers, would...

I am using Tikona internet since long time more that 2-3 years. My user Id is [protected]. I have facing many time Internet disconnection issues which was reported to customer care. And no one till now able to resolve this issue permanently. customer care try to manipulate things and close the case every time. We need to call again and again customer care repeat with our problem all the times, like we dont have any other work to do apart from...

I am one of tikona customer and my Service ID – [protected]
and i have shifted my location from old place to new. so after that i got bill from tikona as bill no B[protected] on the 30 dec 2015 which is having and Termination Penalty Charges 1500 and MACD Charge: change in Installation
address 250 and taxes (Macd Tax) 36.25 so regarding to this bill i call tikona customer care so they have told that penalty charges are generated...

Tikona Digital Networks internet service provider is not giving service as they promise earlier and while bill payment they are not providing online facilities and taking 20 rs additional charges unwillingly...
plz file a case on them ......

My id [protected] I have many time faking discount problem in a month only connection is working 15 days always connection is stop and i am pay regularly full amount to tikona but customer care are always promise we are provide to waiver to you still Aug 2015 i am given request to customer care for stop my connection and email also send but but tikona care sending bill every month still Nov month and not stop my connection and full Sep 15...

Initially every day in the morning is had to complain for no internet available on my wifi router. After 4days continuous complains a technician came and changed his box at the terrace. Ever since then internet is available only for 5minutes when i first switch on the wifi router. The problem arose since 24th of January 2016....