Tikona Digital Networks Complaints & Reviews

Hi Team, I raised disconnection request on Nov 3rd, 1-[protected] Connectivity is very worst till Jan 10 since Nov 1st, But the disconnection request is closed just by providing waiver of 250 Rs. that too without any confirmation from my end. Always telling usage(data consumed) as reason not at all considering the complaints and non usage. Very worst customer support whenever we call mostly line is busy or some person will...

Hi Sir/Mam, i want to cancel my internet connection. Could you please raise a Request against this connection ID - [protected] Thanks, Mohan.P...

I was using tikona connection user ID [protected] . Last time I used tikona was on[protected]:13:00.0 . I made many request to deactivate tikona connection via mail . but they didnt deactivated and Still I am getting bills and call from fake advocates to pay the bills of months that I dint used. Finally I made a payment of RS 3700 ( for a monthly plan of 750 rs )to stop getting calls . Again after payment I got a message like your...

I want to close my tikona broadband connection due to disconnection of internet. My tikona User ID is [protected]. Company customer care can not assist us. I was called on this number [protected] (Customer Care number) for so many times. I had deposited Rs, 2500 for 3 months. I hardly used this net only for the check the internet connection from last four days. I want to close the connection immediately and also return my deposit amount...

My plan is for 4mbps per month. The speed which I get is 0.4 mbps. The customer care number is always busy. I never get a good speed....

Hi, We had a pre paid connection with tikona which costed us 1300 rs per month. Forim the month of June to November the connection was completely down and the company claimed to have a server down problem. With this service we planned to switch connection for which the. Company demanded 1300 rs as settlement which is also done. Now, they are again threatening us for a legal settlement of 85000 with which lies the extra 900 which they...

I bought Tikona service in December 2015. I have used the service for only 2 days and my internet is down since then. The sales executive started my connection on a fake address and on somebody else's MAC. He committed a speed of 4 Mbps but it never gets better than 2 Mbps. Only one user is allowed to connect to internet (Sales rep never informed me about this). He asked to pay 3 months rent in advance for discounted offer. I paid but didnt...

Dear Team, My deatils: Anuj Sharma Contact no : [protected] User Id : [protected] Address : Kandivali east, Mumbai 400101 I have taken Tikona connection with USER ID : [protected] and connection made with Anuj Sharma name( myself). I have paid for 6th month internet (advance payment was made 4512 Rs) and near 2 months i used internet connect and after that technical issue came and more than 3 technicians and they were visited more than...

Sevice id: [protected]
Reg email id: amitsrivastava.[protected]@gmail.com
I have been calling on customer care no and sending mails from last 5 days but no proper reply has been given to me, neither through mail nor through call, except auto generated replys.

I need an urgent termination as i have left the place of connection and i will not be responsible for any further bills...

I had register for new connection with tikona, followed by that got a message from a representative to send my address. I sent out detailed address and also called the person to inform on same. After that no response from that representative. Again after 3 days followed up on call to the same representative and asking for installation status but that guy responded in lethargic way “I am busy so will do this after two day”. Again after...

Hi, I have been using Tikona Broadband services and my USER ID : [protected].Since the end of July 2015 there was no connection and when I called customer care, they said they have issues with association and they are moving outside it will take 10 days to get the connection. I asked them to disconnect the connection and cleared all the dues till date by cheque. Again I called them and informed about the disconnection, I started to get...

Hi, I have taken connection on 12-Sept-2015 they have taken 850 Rs. On 26-Sept-2015 bill was generated for 315 Rs, which i have payed it. From the 08-Oct-2015 on wards my Internet connection was not working. I have called the customer care "they said please switch ON the device, your problem will be sorted out in 24 hours". After 24 hour I have check it. But still Internet connection was not working. Again I have called customer care...

I have been using the Tikona internet for 2-3 months now. I am receiving almost negligible internet services for the past 3 days in a row. I have been continuously complaining for the same through its customer care. The complaint number for the same is as follows, 1_[protected] dated 05/01/2016, 1_[protected] dated 06/01/2016, 1_[protected] dated 07/01/2015. Every time we register a complaint, we are told to wait for another 24 hrs to get the...

Hello Sir, My Tikona User ID is [protected]. I had been bearing poor services of tikona during the month of June, July, August and September, 2015. In which for approximately one month (around 25th July to 28th Aug), I was unable to even access the internet due to Tikona's faulty modem and connection. Despite of numerous (more than 20-25)calls to Tikona customer care and several complaints and termination requests, neither the problem...

I have used this connection from April 2015 to July 2015 at Thane (Maharashtra) India and performance was very poor so in August as i was moving out from Thane for 6 month i requested for disconnection of this id connection but Tikona didn't respond me properly and linger on my disconnection and finally collected all their equipments from my house in Sept 22nd and still go on issuing the bill even after collecting all equipments. I refuted...

I raised a disconnection request On Sep 24, 2015 because of prolonged network issues and have stopped using the internet since Sep 25, 2015. My billing cycle happens to be on 26th of every month. Hence, the customer care people told me on the email that if you do not use the service during Disconnection process(i.e. 15 days), no bill would be generated. But even after that, I am still getting bills and calls from their people who don't...

Hi, i am a customer of tikona internet. Given compalins sevaral times about net not working to tikona but no solution till time. Date of complain : 5 jan 2015 description: net does not work, solution is provided by company on temporary basis. It work for day, same story next day. Id: [protected]...

I registered for a new Tikona internet connection. A person named Viram, came to my home on[protected]. He showed me a demo for the speed and it was OK. Then he told that the activation will be done soon within few minutes after I make payment. Believing him I paid Rs. 2176 cash for which he gave me one receipt. He then tried updating my information on some tikona website but that didn't worked. On asking result he responded there is...

Hi, I have installed Tikona internet on[protected] with the basic INR550/- internet plan and paid 3 months advanced amount INR2176. Tikona Service ID- [protected] Now after 2-3 days my internet is stopped working so i have called Tikona customer care to resolve my issue on this no.[protected] but no response, they always tell that Eng. will come and resolve the issue but no one came to resolve my issue. So i have called local...

Dear Sir/Madam, I am very much disappointed with the services of tikona. i made a request to transfer my connection on 31/12/2015 with request number 1-[protected]. i have called many time to your customer care but my problem is as it is. I got the number of area manager Mr. Rohit Mishra but he is not lifting the phone for a single time. I am not getting any solution of my problem so I have decided that not to continue my connection further....