Tikona Digital Networks Complaints & Reviews

I have raised below disconnection request to tikona customer care and nair
On oct 13 2015 and the same confirmed in customer care call as well.

Ticket ticket id: 1-[protected]
Client id: [protected]

I didn't get any mail or response from tikona care till date and i was clearly mentioned in below mail, i will not pay any extra amount after this disconnection request.

Today, i got...

We are not able to connect not even single device to wi-fi network.. plus not getting any help from tikona customer care.. only blame game is going on.. tikona says there is issue in router and the router provider is saying there is issue from tikona.. nobody is ready to take responsibility.. we have Rs700.00 plan. But more than that we already spent only in phone calls calling these people......

Hi my name is Sukhjinder and I requested a cancellation 3 months ago and one of the representative from tikona came to my place and took the modem and confirmed that the account will be cancelled. I received a call 2 days ago stating that I have an outstanding amount. I checked online and I was able to login and my acc is not cancelled.
[protected]...

Worst service from any internet service provider ever.

I got Tikona connection recently in Chennai.
But last few days there is frequent disruption in connection, when I call tech support, the IVR says it registered and someone will call me and update me status after monitoring for 2 hours. But its been more than a day no one called me or updated me on the status and the problem still there. Also when I try to call tech...

Hi,

I got connection from Tikona network last year and my connection ID is [protected], from the day one I could not use connection properly also tried several time to call to customer care executive regarding the service quality and all the time they told, he is looking into it and issue will get resolve in 24 hours but again same issue. thereafter I took decision to shut the service and asked tikona to close my account. after...

I never used the Internet for more than three months, I want to end the subscription service . i want Request immediately disconnect service,
service id ([protected]), my phone number ([protected]), I want to finish this quickly, I hope that the Internet company to respond to my message to them and respond to them . With many thanks and respect, thaks...

My request ID 1-[protected] and I have spoken to Mr.Mahendra, Executive. He had said me that I'll receive a call for disconnection but till today I havent receive a call. And more over I am receiving a call stating that its a feedback call and then asking me to keep the connection or transfer it to family and friends or getting a plan for lifetime. We are not satisfied with the service and thats the reason we want to disconnect. But these...

Dear sir i am willing to not use this tikona connection yet because i will shift my home there is a network problem and and server problems also so i want to disconnect this connection hope you will understand my problem and as soon as start your legal process about 45 days then i will we highly obiliged to you i will not here in one month yesterday i also wrote complaint but that was too short according to you i hope you will do what i told...

Every month on 7th my bill gets regenerated,
when i logged in on 7th the website said the amount payable was 954, and i paid it, but after paying the bill, my profile says 137 is still not paid, they do this every month,
even the person collecting bill from me asked that bill was 960.
but when i opened my account it asked for 137 more, they add the money later
.
i clicked the images, this time,
tikona...

Tikona services are not proper... internet connection is constantly unstable... after registering several complaints no steps taken on it... all my money I am wasting on it... u dnt even have your toll free no. For your customers... and on other no.s your employees dnt receive the call or dnt resolve the problem... such usless you are...today I paid cash for your "service(only for name)" n I got a msg that you cnt accept the notes... if cnt...

I am Paresh Jadhav and my Tikona user id is [protected]. I was placed closing request on 25th Sep, 2016 due to transfer Mumbai for office work, but still I get charged. Thereafter, I was talking to the customer care team leader and he was blocked my id and also told me that I will not charge, but still I got call from customer care regarding payment. I haven't used any service after closing request, then why should I have to pay...

I had sent an email on the 5th of oct 2016 to disconnect and discontinue my tikona internet service having user id: [protected] with immediate effect as my billing renewal date is 7th of oct and also i hadn't used their internet service post 3rd oct 2016.
Request no 1-[protected]

I had also mentioned to please donot renew on 7th oct 2016 as i will not entertain any extra amount on the bill other from 7th of october 2016....

Hello,

My problem with Tikona started in August-2015, I have asked your guys to close the connection since I am out of country. After several emails and calls to the customer care there was no action taken and I had to pay my bill for one month without using (for Sep-2015). Then I have started shouting in emails, then your guys made the connection status to safe custody instead of disconnection, this non-sense happened for...

Hi All,
My tikona user id is [protected].
I called more than 30 times and send 30 mail to customer care.
I am not getting any reply from your side.
Customer Executive Thangaraja from SLV Enterprises he collected all the equipments(modem, powersupply and cables) at 12-June-2016.
I had attached snapshot for CPE Removal letter.

I had made the payment 620 at 18-Jul-2016.

I am not...

I have applied for cancellation of my net service in july 25 because that time i was going abroad so they as per my request cancellewd the plan but they were not sending me any confirmation so i talked to them for some no. Of days finally they send me a written confirmation saying no dues and your service is cancelled they were not removing the cable and adapter from my home i asked them why so they said you can keep them if you want to use...

I am robert rajkumar my new service id – [protected]i, i have got my first tikona broadband service on 2010. And i have paid around rs. 1800/-. They didn't provide any acknowledge for this payment. And it got cancelled with in one and half month due no feasibility in my area. So i gave the cancellation letter and the instrument to respective executive.
He told me that, connection will be cancelled with 48 hours. Also there is no pending...

Hello,
Request you to please take consideration of the services been provided by Tikona. May be they are doing well in other respective areas but in our Bhayandar East district location there services is really pothethic and no co-operation is done by the company and their team. Initially when they introduce and market their services they have also charged extra for demo and TP link . After using for 2 days the network started giving...

Hi,

I had several times asked Tikona through email to disconnect my connection as the speed was very poor and Tikona was unable to resolve the issue. Finally the disconnected the account after I refused to pay bills and now they are harassing me over calls and messages that they would file legal case against me. I do not understand why I should pay the bill when the connection does not work properly and when I had already...

Dear Tikona

I have written several times that i want to close my account [protected]..you can check the previous mails . But tikona would not acknowledge my issue, mail or calls, .i have been telling tikona to close from august september. But still they would not close my account due. Hence i dint bothered to call or mail tikona because they just wont listen. You can check your recordings as well.. Representatives call me to...

I want to bring your attention to the problem faced by me due to "TIKONA BROADBAND'S POOR SERVICE ".
I opted Tikona's wifi service on 24th September nd since then I continuously facing trouble on network issues, the speed is at its lowest nd everything just keep buffering which results in unnecessary wastage of time nd this lead to delays in some important task. I even tried to contact customer care but response was unsatisfactory,...