Tikona Digital Networks Complaints & Reviews

I req tikona cust care on 25/6/16 10.45am to stop net, ticket 1-[protected] i hd paid bal 690, stil thy havnt stop even aftr sevral cals. Thy stop on 19/11/16 4:32 pm, till date thy chrge 1025.65 whch i havn't use i start rec recovery calls frm adv co halai & co who is nt botherd to understd d case & force pay or b rady 2 drag in court legal harasmt...

Dear Sir,

My tikona ID: [protected]. I have requested to disconnect my account in April-2016 and not using your service from then. Also returned the modem to your Bangalore (Mathikere) technician Mr. Harish on 18/09/2016. I have paid all due amount of 2000 in September-2016. But you are sending me bill every month. I sinciarly request to send confirmation of disconnection and no due to my regestred email id.

Thanks...

Sir/ma'am
I am Neelesh Tiwari had been using your broadband service since September 2015, but in june 2016 there was connection issue and broadband connection was not working since then, and regarding this i logged many complaint to customer care but problem was not resolved and after couple of weeks i got to know that in the your area(Kirti nagar 110015) is now not feasible this our service therefore i asked for termination of service...

Hi
cust id - [protected]
...01 week ago i got the threatening call from adv priyanka sharma on the behalf of tikona broad band over payment of bill...otherwise i will sued to the tees hazari court ... on august 3 i called tikona to disconnect my services coz i have moved to delhi...then its cust exe started persuaded me to keep the connection and i told her to plz cut the connection and she said ok...then i came to know my connection...

Hi
I have been using Tikona for almost 2 years now. Early this year also I faced severe network issues with Tikona again this year Tikona is doing so. For the past 1 month I have been calling their customer care and asking them to fix the issue but in vain.

Tikona itself marks the issue resolved when they have never tried to resolve it. Even today within 5 hours, I lost internet connection for more than 10 times. But...

Dear Tikona Management Team, I have used tikona broadband service from[protected] to[protected]Plan Name: BBM4M650). Due to frequent breakdown in connectivity and change in my working place, I have opted for disconnection of the broadband services from Tikona. This I have communicated this to Tikona with tikona customer care. All my bills are paid till 02/05/2016. All evidences are available with me. Surprisingly today one person named...

With reference to my previous mails, I would like to again inform you that I installed Tikona WIFI connection (User ID : [protected]) on 09.11.2016 & Tikona people were unable to provide continuous running internet facility till 13.11.2016. I received your technical team call on 13.11.2016 from Mumbai for auto login for continuous running internet facility but they were unable to resolve the issue. I also discussed this issue with your Delhi...

I am so much disappointed with Tikona service. This should be taken care at the earliest .My service id is [protected]. I have to do important work but faceing problems and had to go for local networks. Even their services are better. I request Tikona to take action or we will be obliged to shift our connection.

Every time, your peoples are telling that we are trying to improve the speed of the internet service, but not even...

Tikona broadband Cust Id [protected], Account no.[protected] :

1.I placed disconnection request on 25/05/2015.My billing cycle was 15May to 14 June. Despite several mails they did not collect their modem
but I stopped using their services before 14 June 2015 and dropped several mails to collect their modem.
I got a mail on 28 June 2015 that my connection is terminated.
After several calls and mails finally...

This is regarding my Tikona connection.
User ID [protected]

Service request number: 1-[protected], 1-[protected]
1-[protected]

I am facing issues with it for the last 3 months and raised complaints 20 times. Your so called "technical " support tean is not capable of resolving it. Customer support executive will mimic the below script
1 as i am using service since march
2 give me last...

User id : [protected]

I mailed the customer care for disconnection on 08/10/3016 and the same was accepted by them giving me the request number : 1-[protected].
The connection is still active and the customer care is asking me to pay the bill and place a new disconnection request. The company is urging me to use the connection but I am not interested in their services. Please help me in resolving the issue asap.
br...

I have already paid my remaining amount in Tikona, but still I am getting calls from Tikona's advocate that they are filing a case against me. Is that a company should treat their ex-customers ? Kindly take action against Tikona & let me know if I have to hire a advocate for this.

My Tikona id: [protected]
Name: Abhishek Jain
Mob [protected]

Please have a look into this issue asap.

Thanks,...

I launched my complaint on 16 Nov 2016 at about 9 am. But I am so much disappointed with their service. Nothing is done till now. This should be taken care.My service id is[protected]. I have to do important work but faced problems and had to go for local networks. Even their services are better. I request Tikona to take action and also compensate for the inconvenience caused or we will be obliged to shift our connection.

If...

I have been a customer of Tikona broadband but troubled since the first day itself. There was frequent intermittency of network in the beginning but afterwards there has been no connectivity at all.
My user ID is 1.1.1.9.3.3.6.6.9.6 (without the dots)
Kindly help me out witb this. Your team has been helpful in the past as well.
Thank you very much...

I purchased Tikona Service on 11/11 and ever since, I am facing frequent disconnections. Everytime, the customer support promised that the problem would be resolved in 24 hours and nothing happens and they are refusing to refund the money. Tikona is scam, Take money in advance and force you to have a bad service. I have recorded the conversations. Request number 1-[protected].
Their service team is trained well to repeat the below,...

I had tikona connection and requested tikona to change the connection from my location to new location on june 21 2016. The guy from tikona came on june22nd and found that the new location was no good to catch the network and collected all the equipment (Modem, wire) and gave me the receipt saying all the equipment is collected and i can cancel the tikona connection.
I called tikona the same day to cancel the connection but the customer...

I was using tikona internet last year, their network connection is too slow and disconnects often. So i have asked for disconnection, but they have not done it. After a year, now they are sending a message saying that " if you can't clear amount 2265 of your tikona account no .xxxxxx then company file legal processing against you today".

When i called their toll free number and asked about this. They kept me in hold for sometime...

I refer to my above id vide which 53 gb data was left over unused and before due data i have recharged the account, due to some issue was not able to select the voucher for the charge amount. I had been following up with tikona customer care for updation of the recharge amount data, every time commitment was given that in 24 hrs but after 8 days (I. E 192 hrs) the data was updated after making 15 calls to tikona care. Regret even today my...

I had been an active customer of Tikona from August 2015 with the Customer ID [protected]. But due to repetitive connectivity issues and poor technical support I had discontinued their connection i n March 2016 with complete settlement of bills. I had also asked their customer care representative to take away their modem and antenna since I no longer wished to again use their internet connection. But the representative...

I have taken tikona connection 5 month ago... But the internet worked for only 3 days then i called customer care they didn't sent any engineer for 1 month about 40 days i m not able to use internet... Then i called an engineer myself he repaired and taken service charge... I asked for weber of 40 days or month he said weber will take 7 days to process pay ur bill this will adjust next month bill and no weber done they sent 2 month bill of...