Tikona Digital Networks Complaints & Reviews

Please see the attached screenshot from the mail you sent me some days ago.

1st of all none of your representative has ever attempted to meet me for that modem thing, not even once. You have a false record.

And the 2nd thing is i wanted to use your service, i still would have been using it, but due to connectivity problems i was facing from your side and i waited months hoping that it would be rectified from...

We had taken connection in Mumbai for one year.
ID: [protected]
They became bad once we asked to disconnect the connection because we were shifting out of Mumbai

Very Very Bad Experience.
We shifted to Noida from Mumbai. Hence Requested to Disconnect the connection and take the payment.
But they kept the connection on for two months and did not disconnect despite multiple request. They simply ignored...

My Tikona User ID is [protected]. I was not happy with the service earlier and restricted 2 Logins, hence had called up Tikona in April 2016 to disconnect. For this reason, they asked me to opt for multiple login connections by changing the router and I was asked to order a new router the amount for which would be refunded entirely (INR 1080). But they refunded only partial amount (INR 600) and hence I ordered to disconnect the service. br...

Hi
Several times i have sent mail and communicated also.
User ID [protected]
I have requested for cancellation of tikona service, which is also communicated to me it is done.
After 7'Oct 2016, i have never used any internet connection and also i had already paid all the outstanding amount.

Several time i have requested to Tikona Executive, to collect their box from my roof, but they are not taking...

Tikona is the worst service provider for home broad band . Atlas once a week you need to call them just because the internet doesn't work .
Today I called them as the internet speed was reduced . The guy asked me to do a top up . I then asked him to change my plan so that next month onwards I get more data . The guy activated the plan right away due to which I had to pay twice, for the booster pack and for the new plan . The customer...

I took Tikona in March 2016. In one month, I asked for disconnection because of pathetic services and frequent disconnections. Their engineers were always unavailable, and their resolution time is about 48 hours, which is on the minimum side. They assured resolution. But problems kept coming and I asked for disconnection again. But same empty reassurances were given. They also marked some other customer on my email, and his bills were being...

In the month of august i did not used the interent and also. I informed you to stop the internet connection on aug 20th itself still they have continued the services but i never used the internet and stopped the connection on 30th Aug which is problem from their end. Still i paid the entire amount my monthly rental about 900 rs but i paid 1000 rs even though i have not used the internet for august month. Pls find attached acknoweledgement...

My tikona id [protected], i have paid 1000 rs on 7th october but still it shows no service payment. I have called many times to your customer care but no response!!! Even mostly every day i have mailed to customer care!!! I calling to technical team but no one is visiting worst customer service they cheating me.
They are the beggar cheater
When i was talking there customer service they hold my call for long time and even when...

Hi,

I was a tikona broadband user till 19th march 2016. My registered mobile number is [protected] and the login id is [protected]. I asked them to stop the services on 15th of march, but they stopped it on 24th of march. The reason why i wanted to stop the service is the poor customer service and internet connectivity issues. I was charged extra late payment fees of 200rs for an advised delay in payment by the customer support...

The most unethical company I have come across. I had paid 3 months in advance and at the end of the 3rd month I had given clear instructions to the Tikona customer care executive to disconnect my account (Tikona Account # [protected]). Yet I am being harassed from the past 6-7 months to pay for what I haven't used. Each time they call and threaten me with legal action. Is this how you'll operate? It's utter hooliganism by Tikona in corporate...

Bed customer service, and also not providing to talk for complain details to there technical department auto complain register option is given only. I am complaining from last 3 days no response and service given . and they are talking that secondary policy is 512 kbps and i am opening a tikona speed test page also. they are saying it will get proper speed after next bill cycle and the secondary policy is fake and for show.

I...

Hello sir I am Sagar sen having Tikona I'd [protected].i am not able to surfing a internet from today . I already deposited money in advance for three months but the internet connection lost many time. I am preparing for my exam notes from internet and my exam will tomorrow. in this case I am very disappointment with internet service of tikona.Please solve the issue as soon as possible....

User id : [protected]
Hi,

I was on rental plan with bill generated for 849. Shortly password expired and i was unable to do so as the registered mobile no sim was damaged. I informed them to have the password changed but no help was provided.
They were not able to authenticate me and in turn started the plan 500. I didn't use there service as i was unable to login due to password issue.
Now they have sent...

Hello All,

I tried my best to raise my concerns through professional communication mediums provided by Tikona with hopes to get them resolved.
But nothing worked and they are now turning into harassment.

I am Tikona Broadband Customer with customer ID- [protected].
Installation was done on March 30, 2016 with three months advance deposit.

From the starting, there was unsatisfactory...

Hi,

I am writing this mail in deep grief and feeling cheated by Tikona,

Even after getting the connection disconnected several months ago, even after paying the remaining dues, even after surrendering the CPE kit, Tikona is sending me the bills for CPE.

I surrendered the CPE kit to Tikona executive on 22Jan2016. (attached receipt)

Still, i am getting messages related to bill for...

Hi,

we were using Tikona services at home and with having repeated quality issues with Tikona Broadband services we decided to surrender the connection. after surrendering Tikona has started harassing us in many ways and at present they have sent a legal letter to us by claiming "Antenna" and "Modem" together with “Rs.1615”. The fact is, We had never supplied with Modem and we did purchase Modem from Cisco and Antenna...

This is regarding the return of the modem after closing the connection, I have no dues. But I got the bill of 1416 after 4 months of disconnected. The amount that is mentioned is false.

That last bill I got is "-96" means tikona needs to pay 96 rs. The penalty amount they included 1500 rs is for modem, which I have been returned on 5th March. And my connection has been closed on 5th march. I have the receipt of modem returned.br...

Hi Team.

Please help me on this issue, I continously facing call mail warning call from Tikona care regarding my Tikona due amount.
I have already paid all due amount according to Tikona, but now they are again claim for due amount.
I have used tikona internet till end of January and i have shifted to some other networks 5 months back.During my last payment i have asked them to close my account.But they have...

My Tikona ID [protected] was disconnected one year before. I paid all bill amounts. After two months I got a mail to pay 1500 or submit the tikona modem. I have the modem and I am ready to give but no one came to collect the modem. So, I call to custmer care and tell about this issue.They says send a mail to "[protected]@tikona.in" and they will come and collect the modem. I sent a request mail but I didn't get any response. after one month...

Am raised the request for disconnection before my billing date On OCT 5th 2016 for the reason relocat in other place in chennai and technical issue in internet. My request ID: 1-[protected]. regarding this i received the email also OCT 5th with above request number. OCT 7th is my billing date.

Evening of OCT 7th Tikona care executive made call to me for observation purpose they are given permission to access internet upto 11th...