Tikona Digital Networks Complaints & Reviews

I took broadband service from tikona in june 2016. I have pay the advance amount for three months but in first month company send a oustanding bill for the month, i complained about the bill and customer care told me that your compliant has been registered for your waiver. After few days i again complained about the bill resolution and they told me the same thing your complaint has been registered and you have subscibed for three months and...

Hi all,
Previously I had tikona internet connection user id [protected]. I paid enter bill 6 months ago and I asked to disconnect the connection since I am not using it. But they are not disconnecting it and they blackmailing me every day to pay extra Rs 3000/- . Please Could anybody help me to resolve this problem. Please don't go for it is very worst....

I was been given treats messages regarding non- bill payment for the month 15/OCT/14 - 15/JAN/15 for which the service provider have taken their "access point" from my building terrace in the month of November/2014, now they want full payment for the above period for which they have detected money from my security deposit, and remaining balance of Rs.2105 if not paid with in 2days, then the company files legal processing against you with...

I am pankaj verma. i have taken a connection from tikona broadband on the name of my sister Priya Verma. in the month of may. I stopped using the internet near about 13may2016, & every 15th of month the bill cycle get renewed.. so therefore i called to tikona customer care at near about 15th may to stop my services. & they register the same. but the service got stopped on 23may.2016.
So they have made the bill for bill cycle from 15th...

Dear Tikona Team

Today only i received my connection cancellation mail which i applied long back. how ever already i told you in mail and as well as over phone to your uncooperative customer care. Im not going to call your XYZ person which you pupil mentioned in mail.

I'm not going to pay any due amount until below mentioned has been cleared from your side through mail not over phone call

Due...

I had been using tikona internet connection from jan 3rd 2016 to july 9th 2016. I also made the payments for 7 months which includes the complete july month also (Even though i didn't use after july 9th). I have the proof of all the payments that i made towards tikona. Also the modem is not provided by them, rather the one which i purchased.

On july 7th, i moved to a different provider (Big broadband). The reason why i switched...

Tikona Digital Networks provide one of the worst and disgusting services ever to be provided. They harass and loot their customers without any reasoning or ethics. They have a long long history of complaints and legal petitions against them. Just search for it in the internet and you'll find.

My advice to any of my fellow human beings about to use Tikona connection. Please don't. Even if Tikona is the last option available...

You guys are waste others time, my Id is [protected], i am so much frusted from your internet and if i was trying to contact your customer care then all the time "we have registered your complaint, our technical executive will contact you SHORTLY " but still i am waiting from that unknown/invisible person, i have filed complaint and no one call me for technical assistance, i received call from tikona only for one question " kya aapke pass...

I complain on may forum on Tikonas threatening call to pay me Rs.2005 which I don't want to pay. I was forced to pay it as they told case is going to be registered against me. Later I contacted customer care and they confirm I don't want to pay anything and will refund me amount. Whenever I call them they are telling it will be paid within 2 days etc etc. Before a month also I contacted and customer care fellow told within 2 days I will receive...

I must start this email by mentioning that this company and its services are cheats, its technical support and on ground, technical staff is the [censored]iest staff I have ever come across.

Let me explain you the problem that I have been explaining almost every alternate day to the customer support executive and in the return, the promises have that the service will be resolved soon. I took this connect connection on November 13,...

Generates false bill after disconnection .poor customer support .speed very low.only false promises done....

I am using Tikona since June 2016, every day having network issues and complained mania times but still issues were not resolved. After frustrating with your services raised request in Oct 2016 for disconnect Tikona by calling customer care center, but still they did not disconnected network.

29-Oct-2016 Tikona technician visited my home and told me that having issues at Tikona side( Set top box not getting signals properly...

I have not used Tikona broad band since i have moved to Banglalore.
I had tried to transfer my connection from Pune to Bangalore but when TIKONA representatives visited my house, they declared that there is no network or connection feasibility at my area. Hence after waiting for 2 long months, i have sent mail to TIKONA and they have acknowledged the same, hence i have refused to take their connection.

My last usage...

I got a new connection from tikona and paid advance amount too. But from the first day i faced difficulty and i requested them to terminate my account and refund my deposit money subtracting the first-month bill alone.
But they insisted on repairing which they never did even after several mails. Now
After many months they are threating to take legal action against me to clear an overdue amount which i had never used. Is this...

Hello,

I do not own the connection under my name neither i know email id / mobile registered with userd id : [protected]

This is regarding the bill that is pending for the user id : [protected]

Please, try to read and understand the issue/situation that was created by tikona.
The connection for the user id is under name of vikrant jha as per your records, we were staying with him on a rented...

Hello,

I am a resident of bangalore, india. I have been using the tikona internet connection (Wifi) till june 2016. During the last week of june, i had called tikona customer care from my registered mobile phone number to disconnect the connection as i was relocating. I have moved to a new address since july.

Tikona never disconnected my internet connection and kept on generating bills till nov 2016. However...

Dear tikona
I want to disconnect my internet from now my user id : [protected]. Name: manish s
I have some financial problem so plz process my request & disconnect the internet if your not process my request i don't pay any bill i intimate you i call the customer care number thy are not ready to take my request vary bad experience from your customer care executives that's y i send official email to you...

I m taken a plan of tikona for rs. 4500 for 1 yr. validity with 125 gb. as i recharge plan on 27 oct. as per plan of rs. 2099 for 1 year validity and 50gb used. but within 15 to 17 days come to know very less gb i used but tikona show only 5 gb left. i request and complain many times on telephonic and mail but nobody give satisfied answer. i also recorded all the calls the lady given as per plan u used only 8 gb i don't know how it is possible....

Due poor service and assistance i disconnected internet connection. Internet was continuously unavailable/low speed through out month, so i requested customer service for waiver, and they are not ready to waive 1 month charge instead reduced 100 rs. It was not acceptable and request for the termination.

After few days one of the executive come to home and explained that due to some backed issues signal was week and now it...

I have requested for disconnection (request id 1-[protected]) for my tikona connection with user id [protected] on june 2016. Since then we have paid all dues for the month and as there was no modem from tikona we are not supposed to return anything back. After that we are receiving bills for the following months seeing this we complained to the customer support which acknowledge that we are not using the connection since our last payment and...