Tikona Digital Networks Complaints & Reviews

Mail delivery subsystem
Oct 12 (2 days ago)
To me
Delivery to the following recipient failed permanently:
Tikona. [protected]@tikona.in
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— original message —
Mail delivery subsystem
Oct 12 (2 days ago)
To me
Delivery to the following recipient failed permanently:br...

Hi Team
I have complaint so many time on [protected] for fluctuation & speed issue but there is no response from your end, request you to please resolve the issue other wise I will disconnect my connection.
My Login ID is [protected]...

Hi please read carefully ...

I am using tikona internet since from last one and half year never seen customer service like tikona full o[censored]nprofessionalism in matter of support. many time i had issue i.e no connectivity best thing is toll free number which never work in time keep on trying trying... if accidently connected then you need tolerate negligence and many time paid bill without any internet connection more then 21...

Userid : [protected]
Please resolve my internet speed
issue. I am facing this from many days. I called you many times and you are saying that please connect directly your LAN wire to pc not to the router, I did the same and after that guess what my internet stopped working.

Right now i am in 4mbps speed but guess what i am not able to surfing the web pages. please resolve this issue as soon as possible. I am getting...

Dear team

I took new tikona connection on 1st of august.On 2nd of august i made payment for my tikona connection but as some misunderstand i paid on wrong id beacuse of last two digit is wrong enterd by me. On 3rd of august i made payment of my right tikona id.And also file a complaind on custumer care for wrong payment they promise me your refund will be back in 15 days .
But it passes more than two month .I called...

Dear sir,

I had requested immediate disconnection on 5th october and stopped using the service. At this time all my bills were paid and my amount to be paid was nil.

However, the company is not disconnecting the service after repeated phone calls and emails.

They have created a ticket for the same and its status is not moving
1-[protected]

Now, they are calling me to pay...

Even though i am paying monthly bills on time, tikona happens to provide very bad service and there are very serious connectivity issues. The speed is not what has been promised and not even as per plan. There has been serious drop in network speed. It has critically impacted my work.

There is no proper service provided by the executives and they do not care about their customers. Its really frustrating at times because if...

I paid 4300 for the service for three months, haven't used the services after a month due to multiple disconnections and service delays, after 3 months they have automatically generated a bill and now asking for money for the new bill, the call center people are disrespectful, i had asked them to disconnect the connection, they do not and keep asking me to pay for the connection first, Fed up of these kind of companies, Zero service and will...

From: bhakiya raj
to: prakash.[protected]@tikona.in,
[protected]@tikona.in,
[protected]@tikona.in,
Tikona.[protected]@tikona.in
cc: j.[protected]@tikona.in

that email id also fake so many time complaint yesterday one customer care officer says worst reply if you take ant action for consumer court but my company influence of politician also last one month not use net connection but contact customer care say...

I was a user of tinkona, i have paid the amount until may, i asked them to disconnect the connection but they dint turn up.
I did not use the service now they are giving me a threatening call asking me to pay the amount including penalty till date.
Highly unprofessional behavior.
I received calls asking me to pay the bill but there is no written bill or court order.
They are calling me and asking me to pay....

I was using tikona internet for 4 months but the internet never worked properly. So, I asked them to disconnect my services before a new bill cycle but their senior department asked me to give them 5 more days and told me that if internet doesn't start working then they will disconnect it and I will not have to pay anything because my complaint was registered before the bill cycle. Even after 5 days the internet didn't work so I asked for...

I got email from tikona on aug 17, 2016 to make payment of rs 2324 for which i sent an email on aug 23, 2016 for disconnection of service but i didnt got any response. Again i sent follow email on sep 18, 2016 to disconnect the connection but no response. So i didnt made that payment because i was not getting any response and there is no reason calling there customer care as call never get connected to any live person there. Then on oct 7,...

Hi,

I had tikona connection for over than a year, had lots of problems while I was using this connection.I had opted for quarterly payment which was a advance mode of payment. So while I was using Tikona when ever I had faced any technical issue it lasted min for 1 month, on calming for poor services Tikona executives used to give un logical answers and in a very unprofessional manner. So I was really fed up with there services...

Please your brodband unstall my user id [protected]...

We have acquired internet services from tikona digital networks in october 2015. But the internet serivce never worked smoothly, in 1st month itself we had register a complain about the non-working of the modem, or internet services. The complain was never resolved on ground, no body came to correct it. I think it happened only on paper as we received the email that it is done.

We have complained many time to the representative...

My cust id is [protected]. Tikona wifi is loaded with prob. Since yest my connection is patchy. It comes and goes every 5 seconds. Yest I called their call centre. Was on hold for long, no ans. Today had to call thrice and finally spoke to a bloke who told me not to use internet 24 hours to avoid the prob. When I asked him to send someone to check if adapter needs replacement which he suggested could be causing the prob. He flat out refused...

I have applied for cancellation of my net service in july 25 because that time i was going abroad so they as per my request cancellewd the plan but they were not sending me any confirmation so i talked to them for some no. Of days finally they send me a written confirmation saying no dues and your service is cancelled they were not removing the cable and adapter from my home i asked them why so they said you can keep them if you want to use...

Dear sir,
i got 03 months problem 10000 times complaint[protected]
but still now not completed then ask one person consumer court, he say
first complaint consumer court then process and i know tikona service
worst and fake service too much time call time and 05 service engineer
but rectified my orolem not connection and i already paid advance
payment of 2300rs waste for tikona service .i will...

Please check the case # that i have been chasing for NIL payment.
1-[protected].
1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]

Also, listen to call recording in below link

https://drive.google.com/open?id=0B-MA9taD0JCWejZEanMwREw5MEE

Stop harassment from collections. Especially Saravanan Emp ID. 5000857 (which could be fake), reporting...

User ID: [protected]

Hi

My tikona broadband id is -[protected] and my name is ketan patel from new naroda, ahmedabad.

I am writting here about my internet speed issues all the time.

I stopped complaining since one month and they started to torture me by not giving speed now. I attaching image which is showing very low speed 0.64 mbps and plan is 4mbps.

Tikona is rubbish...