Tikona Digital Networks Complaints & Reviews

I have taken new conection of Tikona on 19th oct 2016. I wanted plan of 60 GB for Rs. 1000.

But you have activated plan of 300 rs per month. then after conversation with customer care engineer, he told me to pay Rs. 650 for installation charges then only plan can be converted.

so i paid 650 rs. and my plan was also changed.

but according to your plan, there is no installation charges for 1000 plan....

# help for youe exicetive cheet me i pay for 3 months unlimeted plan in 1920/-rs for prepid line but u transfer in postpaid... Now i contect call center miss chetali told me you paye 1920 rs i[censored] paye that taime 1980rs mins 26 aug.2016 than u eligeble for this service.. Air this taype of resuns a new custemar and cheat them plz take nessury action if i paye 1920rs. Regards ranjana agnihotri...

From[protected] to till now i am not getting any services. I am complain several times. But tikona customar care are not supported me. They are not give me any solve. Then i tell them-please cut my connection. They donot reponse for this. I am using the internet hardly 1month. I said this problem to the customer attendent. He assure me problem would be solved. No extra charge will be payable when your internet is not going rightly. Now they...

I have installed tikona broadband connection at my home on 23/09/12. After that tikona is not providing the services as commitment prior. After contact with customer service my problem was not sorted out. I have applied to terminate my connection before start of next billing cycle but did not received any feedback regarding the same. So kindly take appropriate action against so they will not bluff with any other customers. I want termination...

Tikona fraud
I have closed tikona broadband connection on 22nd july 2016 and also got a acknowledgement mail from tikona for the same as i have shifted from that house on 20th july 2016.
Now i am getting calls and messages from tikona for paying bills for the usage happening till date. I called tikona customer care, they say sir you are using the connection till now, i told them how it is possible?
I have shifted from...

My user id is [protected] and contact no [protected] my
Life end stage for so many time complaint customer
Tikona service for 10000 time my postpaid bill payment also monthly
1000 rs but your connection worst but too much complaint daily 20
Times call also complaint customer care but still not rectified still
Now 4 time calling from your staff but your worst service also call
Recording my phone and...

I've been receiving calls from Narendra Kalra's Office about my Tikona Bill which as per them is due. I was a customer and due to no connectivity I'd asked them to close the connection and had sent a mail with all voice recording to their call center but all in vein. After 2 months a person called Mohammed Waseem Khan from Narendra Kalra's Office called and asked me to make a payment for 2 months within 30 mins otherwise he will hamper my...

My id for tikona is [protected].last month i had a whole month connectivity problem before 2 months.

month every day i call to customer care[protected] and speaked daily for nearly 20 to 45 mins and they will send a enginner daily and simply they will tell
"There is no issue with your side, and the issue is with us, we will resolve it in 24 hrs"and they will go and nothing will happen.This same cycle continuous for...

I was a customer with Tikona Digital Networks, User ID ([protected]). I have been communicating with them since Feb 2016 regarding over charging on my account. I ahve sent them a break up notifying that I have paid approx INR 250 more than what Everytime in mail and call they have agreed to look into the issue. Later they stop responding to email. After few months I received an email stating that they have sent my case to their legal team....

HI,
I was with Tikona somewhere till mid-2014. and my Billing Account Number[protected]. After having numerous problems with disconnection and slow speed from Tikona, They refused to compensate. Every other day, they kept saying their servers are down and it will be available after 24 hrs. without any proper service, they still charged the full amount and while we were in between of compensation discussion. They removed and cut their...

I'm nastaran talank, my user id is :[protected] i had shift to my new house the reinstallation of network was done on 6 th of june and the network was unstable over this area so i requested to tikona costumer care for cancelation several times and there was no reply.it has as request by tikona i have paid last bill payment to the guy by this no:[protected] in 20 th of june 2016 and he has given recipe to me that mentioned on that last bill...

My user Id was[protected]. I discontinued their service, in spite of that they went on sending bills. I paid them their illegal dues. In spite of returning their modem and every thing they provided during connection. Their legal Department is again asking for payment of Rs 500 otherwise they will file a case against me. This is injustice and cheating.

A.K.Khan...

I had been using tikona internet connection from last year, but due to pathetic services and slow speeds, decided to disconnect my connection. I raised a request on october 5, following which i settled the due which the customer service asked me to do. However instead of terminating my connection, they have instead changed the status to rental stopped, and are trying to make me resume the connection as they are blackmailing by saying i am...

On 26 june 2016 near, i requested tikona customer care to shift my connection to new places, but they did not shifted even after following up with them for 15 days. Then on 11 july 2016, i sent an email & requested to disconnect the connection. But they did not closed it. Then i got bill including next month which i had not used it all. (Attached image of email)
Then i started getting calls regularly from tikona, every time i requested...

I m not getting solution to my complaints nor any compenstaion..

This is the worst thing i faced with tikona service and would see that other people would also not use tikona service as the great harresment is done by customer care....

Hi,
I had requested for disconnection on 19 July, 2015 after month of poor service and not able to fix frequent internet problem (Not able to connect to internet) and stopped using your services since then.

I received a bill of Rs 1604. for the period of 7th July to 6th Aug. While Tikona do billing on advance rental basis i.e. on 7th Aug, I got bill for period of (7th Aug to 6th Sep, 15). When I am not using your service...

ID no:[protected] Dear TIkona i have told you to discooncet my service 10 monts ago and take your device and after 3 monts your still send bills for which i stopped using how can you generate bill which i never use your playing games with customers now i m receiving threat calls from lawyer to pay ur fake bill why should i pay for which i never use pls dont harras customers....

Tikona helpless service. worst internet service provider. could not provide ticket resolution to 1-[protected], 1-[protected]. they are ruthless, insensitive service providers who do not know how to respond to customer requests. recharged bbgolden voucer1000 rs, 50gb unlimited validity for customer id [protected] on 10th of october.

On the same day of recharging (10th october), we sent the email also saying that portal is not...

My Tikona Id is [protected]
I was a Tikona Customer for past 2-3 years. On 23 May 2016 I stop using their services & informed them to terminate the connection. As I was using a Prepaid Connection, I asked Customer Care Executive whether is there any due which I have to pay before they terminate the connection. They told me that there is no due & my Connection will be terminated within 7 days & they are suspending my connection & I will...

My Tikona Details: (BAN –[protected] & Service ID – [protected]).
I also have another Tikona Account which I actively use.

I have been requesting Tikona to disconnect my services since August, 2016.
However, the line is still not disconnected. When I asked Tikona about it, they said I need to pay the due amount and the line will be disconnected. However, in the bills they sent, it is clearly written that once...