Tikona Digital Networks Complaints & Reviews

I got my connection disconnected on may 26th. One of the representatives took back the modem and said that they cannot provide service in my new location. He also mentioned that it's his responsibility to get my connection terminated. Unfortunately, i'm receiving email and messages saying my bill is overdue and with the penalty. I have called them more than 20-30 times and have spoken to their senior managers. They are very arrogant and irresponsible!....

Whenever login to my tikona broadband the network is stable for maximum of 20 minutes after that the router again asks for relogin and network is not avaible at all AND after multiple attempts the network recovers after 1 hour evem if i restart my router the issue is same please seb some engineer for the problem to be solved
kindly look into the matter i am waiting for your humble response
Thank you...

In september i already made payment of 2 months used internet bill. That time customer executive told me that i will get for late payment fees. So i paid only 1030 as per my tikona plan 515per month but has nothing happened from your side. Instead you are generation new bills and adding late payment fees from may onwards. I have already closed my connection but i can't pay this late payment charges you adding my account please stop generating...

I have taken an internet conncetion from tikona . but i can not use them service past 3 month, and on the time of service we are facing several technical problem some time its working or some time not working so i call to them approx more than 100 time in 3 month but they are not given proper solution when i asked them to disconnect the connection they didn't send any bill in given address after some days tikona guys come and ask for payment,...

I took Tikona broadband connection with prepayment for 3 months. Tikona's internet service is worst ever possible. speed is lower than 2g network even though they claim to give 4mbps speed. Connection will get disconnected frequently and the worst thing is they dont have technical support.

i requested to stop services on my connection and provide me refund. Interestingly first request was processed but on refund front no one...

Below are the attached mail that I send them repeatedly to stop the services, but they had not stopped it and after that they are claiming 2 month payment and also saying that your services are still not stopped ..

Below is the detail of that fraud owner.

Type Wireless Internet service provider (WISP)
Founded 2007
Headquarters Mumbai, Maharashtra, India
Key people Prakash Bajpai (Founder,...

I requested Tikona people to shut down my connection in April, 2016 as it was not working properly. But they did not did it, and sent me a bill of Rs 315. I asked them to close my connection and i will pay the bill. They did not respond back. Now it is December, 2016 and they are continuously incrementing the bill by Rs 100 and harassing me to pay for something which i have never used.

Today they sent me a bill of Rs 1115,...

My user id is [protected], since i had this connection i have problems, internet doesnt work, customer service is ridiculous. i called customer service and told them to cancel the account as they are not able to provide good service but they are not cancelling the account, i am calling tikona since i took this connection.the company is fraud and should shutdown....

Hello,

I am a user of Tikona Broadband ( ID [protected] ) since i was not happy with the services from your end i have requested for disconnection of the service from immediate effect. The request was not process hence leading in to outstanding. I have taken a connection with 3 months advanced rental and Security deposit of Rs 500/-. Since the connection was bought in 10GB plan the usage was not even exceeding 1GB. I have not...

Today by 2:08 PM I got a call from an unknown number [protected]. He was forcing me to pay the outstanding bill amount with some extra amount of my tikona id [protected].

Even for this outstanding amount I tried to the Tikona customer care by jan and feb 2016 several times. I could not connect to them due to their poor customer service. So I left that as such. After so many days without any prior notice this man called me.br...

Very lazy and very frustrating service from Tikona care. One of the bogus Network service in the world and fraud as well.

I am writing the above lines because i was regular customer of Tikona care from last five years, but faced many of the issues with this network provider. After the five years, i raised a request for transferring the Tikona connection in the name of myself which was previously in the name of my brother. I...

Internet is not working fine since I bought the connection.
Engineer came to install the tower but he didn't even know how to do that.
He had taken the payment without giving me any demo.
Internet was not working from last 2 days and it didn't even work properly n single day.
Every time they said that they will resolve the issue but its been more 15 days issue had not resolve.

They harassed me like...

I got connection on Aug 13th 2016.On that time executive told me that bill cycle was 15th-14th of every month.first 3 bill will be free of cost. But now tikona send me a bill on its own bill cycle.I repeatedly told them I will pay Rs 464/- after 10th Dec 2016, but regularly they call me & harrased me.

Now they send a sms that 2nd bill was generated and amount is Rs.1138/-.where they can suspend my connection.

I...

Internet speed is very slow.
I am not satisfied with your service.
I want to stop your service.
My user id is [protected].
My request no. is 1-[protected] registered on 07/12/16.
Do it as early as possible.
Thank you.

I have frequently registered my request to stop tikona service, but no positive responce from tikona customer care. They are wasting my time. Now they are saying that new...

I subscribed tikona service on 11th June 2016 and did payment on 12th June, check below
BAN :
[protected]
Payment Amount (Rs Ps):
2501
Payment Date :
[protected]
Payment ID :
1-[protected]
Transaction ID* :
[protected]TPC[protected]
Payment status :
SUCCESS
which included 3 months charge :

1. 12th June - 12th July
2. 12th July - 12th...

After getting so many technical issues and network problems I stopped using tikona network from may 2016. Due to shifting i wanted to disconnect my tikona network. So i called in tikona they told me to pay for two months and we will give you waiver for late payment fees. But nothing happened after i made payment instead they started my plan for september and now asking to pay bill. but I have not used network since may. Also i returened my...

Tikona Service ID No. [protected]
I had asked them to disconnect back in June. But even after that they kept sending me bills. Then they sent me a notice threatening to take legal action. I had then paid that amount and asked them again for disconnection both via mail and calls. They only send automated reply to my mails and at customer care they are telling me to hold but no one is taking the call. Kindly help....

Hi All
Tikona is a fraud company I had taken Tikona Service in aug 2016 i use it only 3 month after that i send him a mail in june for disconnection but they din't reply me. in december the suddenly call me and charge me my outstanding bill and final bill that is 2164 but my outstanding bill was 1200.
Some Khan and Priyanka talk with me very rudely. I paid the amount 2164 but till now they didn't send me my Noc latter.
My...

Worst Service in India.no speed even after additional coupans paid Rs.60.Unable to contact Customer care on phone to explain problem.No customer care support.not able to answer queries of customers.Very much delay in services.only voice mail contact.Very poor services.within 15 days speed got decresed.went to secondary plan.no information about plans or services.np one to answer queries....

I have been using tikona connection for past some time. But due to bad after sale service opted to leave the same. I put down a mail also in sept to close the account. I have also informed the customer care toll free no. And the local executive in kolkata to close my account.

I took the plan as pre-paid, but now all your people are saying that i was misinformed and the plan is post paid. This is utter mis information and up...