Tikona Digital Networks Complaints & Reviews

Dear Sir,
I am very much fed up with the services of TIKONA. After 10 days of installation, I called tikona customer care executive for resolution but nobody had came. Now today, Somebody has calling us and threatening us for bill payments. I already mail tikona for disconnecting my connection on August 3 '2016.
Tikona ID:- [protected]

Below find the mail content :-
"Dear Team, This is kind request to...

This is mohan from bangalore. I have requested Tikona to disconnect my connection 3 months back because the issue I was facing related to my connection when I called customer care and raised the issue they were keep on giving reasons and finally asked them to disconnect or send a person to resolve my issue. A person came and said some he has done but its not working. After few days i got a call from another tikona executive saying he is on...

I have requested Tikona to disconnect my connection 4 months back because the issue I was facing related to my connection when I called customer care and raised the issue they were keep on giving reasons and finally asked them to disconnect but few months later I was informed that bill is due for 1700 like that and again I called customer care and argued to check my last login to there network and in turn I asked explanation from them regarding...

I have requested to close my connection on 11 july but they told me to change plan which is prepaid of 1000 rupees for 30 Gb and this plan is for lifetime and that no monthly bill will be generated.Then i got a confirmation call on 13 july in which she told me that if i opt for stop bill cycle then no monthly bill will be generated so i opt for it. My plan is advanced rental and my bill generation date is 15 of every month. After opting for...

Hi, I've been a Tikona customer for almost a year or more now. At the starting of the service with Tikona tha speed and service was good, but later Tikona has just become a fraud. I've opted for the 4mbps plan but the speed even at off peak hours is near to 600kbps for surfing. I've spoken to the Tikona care several times regarding the same but all they do is always provide a temporary fix for just 10-24 hours. The internet keeps on dropping...

User I'd: [protected]
My billing cycle starts on 16th every month and right from the first day they have put me on secondary policy which is a speed of 512kbps (actually I'm not even getting that speed). As per my plan I should be getting 4mbps till I consume 30GB. Helpline doesn't answer my call and whenever they do they immediately cut the call. I'm really harassed, made the biggest mistake by opting for this internet service provider...

Mera refrence custmar plz promblem slove other wise disconction num ber dijiyega plz ...user id=[protected] plz speed 4mbps or speed de rha hai 512kbps plz slove tikona brondband plz ok...

Series of emails sent to tikona after cancellation of account and continued billing

I stopped this connection two months ago and you can check your logs. your customer support told me on 25th july that i won't be charged until i reactivate because i was moving.

Now you're raising a bill for two months?

This is criminal extortion and fraud and your directors are liable under indian law.
br...

Am having probelm with tikona broadband connection since last 1 1/2 half month and i have beeing infromed to tikona customer care through call centre, email.

Few of the complaint numbers
1-[protected]
1-[protected]
1-[protected]

Whenever i try calling your customer care number it’s just ends calling saying already service agent is been assigned and call gets disconnected and provide the number...

Dear sir i have taken a internet network connection from tikona network. they charged advance like prepaid connection and after finishe of date they disconnected the service.. i have closed their service and their excutive took all the accesories provided on the time of installation. after that they call and mail me for payment again and again.. also effected my cibil score......

I will be registering case against tikona on monday in consumer forum court.

Tikona customer care has mentally harassed me from last 15 days and fooled me saying you internet will be fixed in next 24 hours whereas now its more than 360 hours my issue still not resolved.

I request atleast 10 times to disconnect my connection but tikona senior department keep on saying give them 24 hours to fix the problem which...

I was using tikona broad band more than 2 - 3 years. when took the connection the executive told that the will having a new booster near my soceity and internet will fasten further. Initially it opted for 2 mbps for cost of 750 for 20 gb..and Rs 1500 for one time installation. there after I started faced connection issues and i have been complaining for the same. later i thought it could be speed issue so i upgraded to 4 mbps for Rs 900....

I've made full payment for a broadband plan. It has been 1 week that it is still not working.
Tikona raised request and i got a message saying it has been resolved whereas it is not.
When i call them, technical team never picks up the call. If they pick up, they keep on escalating the issue every time.
And, i'm sure if they see this post, they will again ask for details and ESCALATE it again.

If i call...

My userid=[protected], maine call kiya tha service center me wo logo koi responce nhi rehta hai mera speed plan hai 2mbps or speed milta hai 325kbps speed sir plz promblem slove kariye, other wise 3 month ke disconect krna padega thanx... Call me [protected]...

My net dowonloading speed is very slow...

Hi,

My user id was [protected].

I have closed my tikona internet many months agi but still I am receiving overdue messages from tikona.

PFA the billpaid receipt I have paid for my last outstanding amount.

Below is the message i had recieved today from tikona-

Your Tikona Bill is overdue for Rs.595.08.Current plan is suspended, you will be charged 5paise/MB @ a speed...

Due to poor connectivity i was unable to use their internet service from past few months i was still paying the bills as the resolution was in progress from their side, but after my problems got worst, and even their engineer suggested me to shut down the account as my CPE was not getting any range because they have shifted their device to another location without giving any information to me due to which i suffered for so many months. br...

Hello,
My name is Anamika Singh, User ID: [protected].
I was not satisfied with the services so i decided to cancel the subscription. I called the costumer care no. and the represantative told me to send an email for cancellation. I did as I was told to do but they never replied and did not cancel the subscription. They came with bill to my house next month and I paid them the person gave me a phone number to call on for cancellation....

Sir, mera Tikona 12sep (Monday) se khrab hai, har bar ph karke complain karne par bolta hai 8 ya 12 ya 24 hr me thik ho jaega, par abhi 10days ho gae hai abhi tak dik nahi huaa hai, 16Sep ko unka techinicia ghar aakar check kiya tha aur bataya tha ghar se koi problem nahi hai, waha se hi network problem hai 24hr me dik ho jaega par abhi tak (22Sep) nahi huaa hai, bill humara full pay hai, Tikon Registration Name hai--Ujjwal Bhattacharya..User...

Hello prakash,

I am writing this email full of rage. I am living and working in new zealand, and keep visiting india a few times a year to meet my parents.

I will explain my point in minimum words. My father is an ex-serviceman. We had taken a tikona connection in delhi. Y-213, sector 5, plot number 2, dwarka.

We had to discontinue soon because of your horrible service.

You have...