Tikona Digital Networks Complaints & Reviews

Dear Sir/ Madam,

My User ID is [protected] and i have requested for the disconnection because the internet service which was provided by Tikona was pathetic in my location. I have requested disconnection on 1st Sep 2016 and till today am following up on getting the F&F letter from Tikona. When i contacted their Customer care and i was assured that the devices whatever they have installed on my home will not be taken back as...

I have purchased tikona broadband service on 13-may-2016 service number-[protected], in the name of martin micheal jeno, i have paid 3 month rent as advance to use their connection, they have promised me 4 mbps speed with 40 gb data. But from the day of purchase the speed is just.4kbps and i have put them mail and contact through the call to cancel the connection and refund my money. But they have promise me they will speed up the internet....

To
I have been keep calling from one month to tikona customer care and keep sending mail to the customer care for many times, but till yet nether my problem of no internet service is resolver nor refunded my paid amount. i don’t want your worst service anymore so refund double of my paid amount (rs. 2100/- *2 = 4200) and issue check on my name: charanprit singh.

Name: charanprit singh
Mobile no. [protected]br...

This complaint is regarding the continues drop of Internet connection by Tikona Digital Network at our company premises. Tikona Account # [protected] at Vihang's Hotel, Ghodbunder Road, Thane. We had been assured about the high speed service and Internet speed stability. However, we have been facing the system down of Tikona and we do not see any service from the Service. Frequent complaints have been made, however still the internet drops...

Tikona has sent me bill reminder of rs. 2689.71 to be paid but i have not used their services since may 2016.

Earlier (Feb) i lodged many complaints for the speed issue in tikona but they were unable to rectify it so i decided to disconnect from them and applied for it. But they stopped my rental plan instead of disconnection. I asked them about the process of getting noc but non of them helped me to get it. Upon asking is...

Since tikona has lot of connectivity i had requested for discontinue the tikona service to my user id on june 15. Since i had already paid bill till june 25 i requested them discontinue before june 25. Even i clearly told to customer executive if any bill generate after june 25 i will not be the responsible even in the mail also i have mentioned the same. After making numerous call from june 15 to july 3 they discontinued partially on july...

This is the third complaint i'm registering still no response from customer care. THE WORST SERVICE I HAD FACED IN MY ENTIRE LIFE. THEY ARE NOT EVEN READY TO TAKE THE WAIVER REQUEST! JUST WORST PEOPLE. THEY DON'T EVEN DESERVE THE 1 STAR GIVEN TO THEM.

COMPLAINING IS JUST USELESS. THEY LIE TO YOUR FACE! IN A COMPANY WHERE SENIOR MANAGEMENT PEOPLE ARE JUST BLOODY LIARS, WHAT CAN WE EXPECT FROM THE COMPANY....

Dear Sir,

My Tikona user ID is [protected].
I have communicated several times regarding incorrect billing details in tikona website.
I have only asked to avail postpaid plan of rs.850 from 21st Sept '2016. Tikona executive explained about no installation fee applicable, one time charges etc applicable for pursuing postpaid plan.

I even haven't availed any router equipment from Tikona broadband...

I'm using the Tikona network for past three months, from last week Internet was not working and I have customer care they've messaged me automatically resolved but still facing the issue. im so worried because for paying the bill they've called me but for technical support call waiting for more than 15 mins.
Is there any way to disconnect from Tikona service ? I'm totally dissatisfied with this network and I'm not going to refer to...

2. The applicant / complainant is a consumer and subscriber to 4G Postpaid “Broadband Data Usage Service” with 24 hours unlimited data uploading and downloading facility under Plan ADBBMM2M450_LTE with 2048 kbps speed upto 10 GB, 512 kbps speed beyond 10 GB on fixed charges of Rs 450/- per month purchased from the service provider. There is an internet time theft for 4.8 GB at a speed of 2048 kbps speed on dt 26 09 2016 on the...

I have installed tikona service on 15 aug 2016 the person who installed the internet facillity promised that amt of 1380 is refundable if we cant use it properly n for three month no amount will be charged my user id -[protected] of tikona service i have started facing problem with the internet since 2nd day onwards my 1st complain was on 17th sep 2016 at 7.19 am refrnce no of my complain 1-[protected] next complain on 19 aug 2016 7:15 am ref...

Threatening for bill to pay | Service ID – [protected]

Took broadband service from tikona in 2015. No internet service was given and received properly. I compliant many times to the customer care but they wont respond me properly and for next month bill they called me correctly and ask me to pay bill to continue your service i told that i am not interested in your service so please disconnect your network they said ok...

These fraud company tikona is not disconnecting our internet connection even after we have stop using it.
Frequently calling them and letting them know that we don't want to use the service they still not listening. They are giving us bills for each months even when we are not using and calling us to pay.
They had blocked my mail id so that i can't request for disconnection.
Please take strict actions against such fraud...

I was using TIkona wireless net work more than 3 month as they offered with startup pack

0% satisfaction with tikona network connection because frequent interruption.

So I asked to remove my network and don't wish to use further but they are not removing.

Even they are not stopping rental plan.

I was getting daily two calls for payment followup before due date even Two SMS. its Worst...

Hi, My Tikona user Id is [protected].
I have stopped using Tikona service before my billing cycle end and also requested for the disconnection for the service on 25th Sep 2016 and now rental is stopped.
I want disconnection of the Tikona service completely.
Please send the confirmation email for disconnection of the Tikona service and collect the hardware from my home as soon as possible.

Thanks,
Sachin...

My net connectivity is stopped since last more than 2 months and my location is now in non-feasible area. However, Tikona is now telling that they cannot refund my money and I can try to use it somewhere else. So, should I change my house to use your connectivity.

A representative - Aarti T. called me stating that I should adjust even if connection is not very good.

Regards,
Sohil S....

Ticona Service ID: [protected]
Customer Name: Bullibabu D

Our Broad Band connection is not working. We are trying to contact the customer care since 10 days.

Even we are contacting repeatedly no one is responding properly.

Also created so much of mental agony and trauma besides huge deficiency of service which is prohibited under the Consumer Protection Act 1986.

Therefore...

Threatening for bill to pay | Service ID – [protected]

Took broadband service from tikona in 2015. No internet service was given and received properly. I compliant many times to the customer care but they wont respond me properly and for next month bill they called me correctly and ask me to pay bill to continue your service i told that i am not interested in your service so please disconnect your network they said ok sir...

I had connection of Tikona Broadband connection and my User I.D. is [protected]. But after few months I face lots of problem with Tikona. I also complaint lots of time in customer care but my problem was not resolve. So finally i called for close my connection and customer care executive of Tikona request me for continuous my service but at that time i decided for stop the connection so i force him for stop my service finally the executive...

We have received broser of tikona broadband then we tol them to give us a demo at that time network was not coming. so he told as he has taken connection by our name he will cancel it. but the tikona person gave connection to someone else (we were not aware of it). few days later one person came asking to pay the bill. we informed him we have never ever used your broadband so we are not going to pay any peny so asked to talk with his manager,...