Tikona Digital Networks Complaints & Reviews

I have taken this connection in the beginning of april'16. It worked fine for the first 2-3 weeks. Then all of a sudden i am not able to connect to the internet using the router, after multiple attempts of getting fixed over a period of one month nothing got fixed. (I have got my router get checked up and it was working fine, i got my laptop formatted even then i'm unable to connect to the wifi)
So i called up the guy who...

User id: [protected]

I am having frequent disconnections and speed issues since 24th June. I have emailed many times and called many times. 2 Engineer visits are arranged but my complaints are getting marked as closed without solving problem.
Here is latest screenshot as a proof.
This speed issue and disconnections are frequent and NOT continuous so technicians are just closing each complaints by just checking...

I mailed to tikona customer care for disconnecting my broadband on 14th december 2016 after struggling for 4 year and they processed my mail on 28th december.
In between they generated bill too and telling me to pay it. when i didn’t use the connection why i should pay the bill??
Now i am getting threatening calls from number [protected] & [protected].
I already paid all the bills for 4 years and complained a hell lot...

I have taken Tikona connection at my home on 19june 2016.internet service working good and speed also good.
but my complain is against tikona person who install my connection at my home.
i was buy router (TP link 150 mbps) rs.1050 by him.but after 5 day router is not working.i call him .he ask me contact to tp link router service site.i was also visit tp link router service site at Sativali vasai east.
but i was sock...

I am using LAN connection. I am not able to connect to internet. It is showing unidentified network.
When i call customer care only telepromter speaks, I am not able to conatct customer care executive. Kindly do the needful. My internet is off since 2 days.
Connection gets lost frequently. When in morning I start the adaptor it does not connect. I have done resetting adaptor, switched off-on adaptor, every time it doesn't work...

Dear Team,

This is the complain no. I make on 1-[protected]. - 30/06/2016 for connectivity problem & not get any solution.

Since last 40 days, I was too much bothered by tikona company, there was a problem in my internet connectivity & I had lodge around a dozen mail to Tikona & called around 30 - 35 times, but they always make false commitment & even their technical team in Indore was not able to solve my problem.br...

Hello sir, i have took new connection on 23 may 2016 [protected] and paid bill of 3 months including installation charges. i have paid 2004/- rs including 250/- as installation charges. this information was shared by their tikona executive. now they asking me more 500/- as a installation charges. they asking installation charges as 750/-.

I have took connection is offer and now saying that offer was not there. why i should pay...

I requested tikonaa detailed bill of my usage. i paid the bill till october and also asked to reduce the bill plan but in november i got a bill of 2000 and every month they are adding rs 100 as a late payment fee. i asked to disconnect the connection via mails, calls but they continued charging the amount. several times i told the customer care executives to send me the detailed bill of my usage. every time they said, we will send it to you...

This is my personal advice for all users please don't use tikona internet service as they all are fake they charge me wrong amount .Today they make a call from advocate hand that tikona is filling a compalint in court for the amount 1455.You have to pay otherwise legal action is taken .The person who call me send me their number and told me that pay the amount then message me successful recept message.when i pay and called him they were not...

I had made several contact to you customer care executive and they are not responding and resolved my issue.
Naveen came to install a internet connection to my home and got RS.2920 from me.. he said there is no feasible in my home so i go to the office and activate my connection but unfortunately he went to his native.. more than 4 days he had not activated the internet connection.. and there was an issue so he had deposited 2820 to...

Hello
My name is sanatan, I tried several times to call to your customers care and even to their manager about my new connection but not a single person come for the service. I have given all my details no of times but no response from your side it seems your company is not interested in service please if you are not able to provide then stop your commercials in our area thank you I think this time you might have understood about my...

Guys my log id is [protected]. I purchased the tikona broadband connection on 24.06.2016 and since then i have been trying to configure my wifi router. I have been calling their customer support team on 1800 and 022 both numbers which are toll free and chargeable. However, their customer support is horriiiible. The worst thing is i cant speak to their customer support team, as their ivr system pathetiiiiic. Guys i have decided to discontinue...

This us bhupender my id is [protected] from july 29 2016 i am not able to connect the internet. Everyday i talked with technical team the told that problem will resolve in 8 hours but now 5 days passed but the issue remains same. I will not pay any single penny. I want only one thing stop my services. This is the worst company. They don't know how to support a customer....

My customer ID is - [protected]. In the initial days(2-3 days) speed was good but after that started facing connectivity issue.
I tried connecting with your advance technical team representative but they were unable to resolve the issue and surprisingly marked my complaint as resolved.
Also, your technical engineer who visited to resolve my complaint assured me that he will resolve it in one week since the problem was due to...

Hello tikona,

For your kind information, we have already gone through right and exact process which is been informed by your customer care representative.

We have already informed to your customer care to disconnect internet connection well in advance before generation of any bill. we had call to tikona customer care on 3rd nov 2015 to stop internet service and customer care representative informed us below...

I am not able to browse internet properly. It shows no internet access most of the time. I spend most of the time diaganoising the connectivity issue after I come home from office even though trying I haven't got connected. Customer service desk is also poor don't attend calls also there is no telephonic support available they disconnect the call as saying your query is looked after.
Please don't go for this service it's my vote as...

I Had orchestrated a tikona connection three month before, but after 4-5 day connection get loss and not connected more. I had complain on customer care,
a technical person come at home and test connection for 2-3 hour, change the device, after that he say me that there are no feasibility for connection continuesly
it can be connected some time in a day, so i tell him to refund my amount of approx 2500, than he say me that...

I have disconnected my disconnected my tikona internet due to worst service they have provided.

I could not use their service even single day due their third class service. i do not have too word to say, just a suggestion for tikona

"either you provide a good service or shut down."

You can not make your company survive for long time with your d-grade quality....

I have paid the subscription till june-2015. so, there is due of one month pending from tikona. (i have paid 3 months and used only 2 months - one month subscription should be returned to me.)

I have made the termination of account because of your technical failure.
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The following email explains everything.
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Date: sat, apr 11, 2015 at 11:23 am
Subject: grievance - not resolved for 2...

Dear officer,

I'm very upset and irritated with your new customer care number format as i am not able to speak with your representative.

I'm not able to connect with internet since morning and having a lot of issues and facing embarrassment from my clients for not responding them in time and its all because of tikona service.

I tried reaching many times but in vain. i got an sms saying my query...