Tikona Digital Networks Complaints & Reviews

I have requested for new connection, the person from tikona came and checked. He said that the signal is very low, so we can't provide you the connection. Though the tikona tower is 30-40 meters away from my home which is placed in 2nd floor. If it is placed in 5th floor of any other we could get the connection. They looking for their comfortable, not for the users. Very disappointed....

Hi, my name is nitin sharma.
I was user of fraud tikona before 5 months.in the beginning a technician (jitender sagar) comes to my place took money then he said your conection will start after 1 hour and he did not provide me any receipt or also my network start after 1 day.. till then no body was attend my call, then i came to know my wifi is showing me logout every after 30 mints, i talk with customer care they said if you don't...

Me and my flatmate took an Internet connection from Tikona Digital Networks Pvt. Ltd. in my name i.e. Ms. Kasturi Haloi. The said connection was made operational from 26th August, 2015. The connectivity was poor throughout and we had registered several complaints by calling on Tikona’s toll free number as due to poor connectivity we were unable to concentrate on our projects, causing difficulties in our professional activities. By the end...

Hello sir,

My tikona user id is : [protected]
I am in a big need to get my connection terminated, account deactivated, and modem to be removed from my residence.

I have submitted multiple requests from my side, but i have only been told that my connection is put to billing stoppage, and rental charge is applicable.

I will leave for my hometown in which case the conneciton modem and wire...

Hello sir/madam,

My internet connection service not working since last 11 july 2016 (Monday). I have complained for the same. They have called me and asked me about issue. I have explained them the issue. Then they called me one day when i was on the way to home so could not attend the call. They messaged me that they will contact me very soon. For next one day i waited for the call. But they didn't call me. After that i sent...

After multiple calls and complaints, we decided to discontinue our tikona internet service.
We raised this concern to tikona customer care, before 15 days of billing cycle (last week of june, 2016). tikona representative assured for service discontinuation from the next month.in-spite of this we dropped multiple emails to customer. [protected]@tikona.in for confirmation from registered email id, but no one replied.

Post multiple...

After the last complaint my plan was changed from 5gb to 10gb. My complaint was there was change in the speed from primary to secondary despite not reaching the download limit. This time, my speed has become secondary at 6 gb despite having the plan of 10 gb. I have downloaded the session data from tikona website as the proof. Please suggest, how to approach the court for the same. Also, there is no one to pick the phone on the customer support...

The service was used by my mother for almost over a year but, due to failure in service from your end from day one she had to call it off after every struggle, this is due to bad infrastructure / never ending login issues / etc from your end i believe, there were so many days that there wasn't any connectivity and many times the tikona service technicians didnt show up either. Even after that we had made payments monthly.
My mother...

I have purchased new tikona connection last month. From the first day i am facing issue. Every day i face no internet connection issues. When i try to call customer care, it took around 20 mins to connect these guys. Then they say your issue will be resolved within 4 hours or engineer will visit you soon.
I have complaint a major issue on 13th july and they assured me that one engineer has been assigned and he will visit shortly....

Hi,

Tikona id: [protected]

Its been more than 1 month i have terminated my connection with tikona. Frequently i get promotional calls from tikona executives to use their connection as backup.

Customer executive keep asking me the same question every time they call, i am tired of answering their question.

It is so annoying to answer their calls repeatedly and that too on my office...

Tikona is a fraud company. I was offered and delieverd a connection saying 4 mbps speed. Which i refused. As i wanted atleast 8 mbps min. I was told that in 8mbps ill get only 4mbps. But what tikona is offering 4mbps. They provide fully 4 to the customers. Bu speed what i get was 0.2 that was almost nill in 1000 rs. Whenever i called the tikona emplyee to whome i had called 100 times atleast, i used to get his message cant call right now....

I had a tikona broadband connection at indore (chhoti khajrani) and when i moved back to gwalior i applied for disconnection and paid all the dues but tikona (the worst service i have ever faced, i have 2 brilliant airtel connections) keep sending me bills and threatening calls to send me court notice and all. i have paid 1100 and then 1800 (not used a single kb of net because i moved to gwalior and thought my connection got disconnected)....

Hi,

I had requested for a disconnection of tikona serviceon september 28 2015. They mentioned that they will disconnect my connection. However, the following month, i got a bill for the october month. As everyone is aware, we pay tikona internet service bills at the beginning of the month. I called up tikona care and they acknowledged their mistake and mentioned to me that they will correct it. I also asked them to send a...

Ubey
# r
Hn:-32 opp new green lawns school salarpur, near - vishal mega mart, sec-102 noida – 201304

To,
The branch manager
Tikona digital networks
Noida 19 july 2016

Respected sir/ madam
(Sub: no services provided by company after installation no engineer visit etc

I am ashish dubey, residing in the above mentioned address. I am writing this letter...

This tikona internet service is just like scam, many people are fed up of their service, and this people do not disconnect their services even after 100 of request and also i read on mouth shut.com, they give a prank call of lawyer of legal cases, this tikona internet service should be expose out of their poor service and harassing nature in public media like tweeter, face book etc...

Hi,

My tikona service id no: [protected] & billing account number:[protected]. I have opted their services around 15th october 2015. But after few days only i was facing issue with the internet connection, which was reported to them. The issue was resolved for some time and afterwards it again started creating problems.

After all this i called them up many times in november/december 2015 and told them to stop...

Hello sir/ ma'am,

I want to disconnect my tikona internet connection.

Please disconnect it.

Really i am too much fed up of your internet connection.

Because of me, you got 5 more connection in our apartment, but due to your this kind of your service, we all want to disconnect your service.

So its an humble request please disconnect your connection....

I am facing serious problem of network failure, also i am unable to contact customer care. I have called tikona care and have been waiting for 15 mins and still i am not able to contact and my balance has been deducted for that 15 mins.
And i am facing the problem very often and still not able to connect also i work in night shift so i am not able to go in search of some other options for internet usage.
Try solving the issue...

Tikona: only service provider which harasses it's customers after they choose to leave. I am shocked now. How the hell is the lawyer same for everyone. I got a call today (16th july 2016 at 10:59 am) from a lady lawyer in delhi. She asked me to deposit money online within 30 mins or visit delhi court. I paid that foolishly immediately to avoid any conflict as i am staying in chennai. Just searched for that lawyer's number online ([protected])...

Please resolved my speed issued. I complaint per day for speed problem but my problem was not resolved. Please take an action to resolve my problem shortly. My issue is going on since july.
I am using tikona service with user id [protected] but from 10-15 days speed is decreased and now my speed is 10 to 12 kbps. After my complaint only 1-2hrs working properly then speed issued again

I am daily calling to customer care...