Tikona Digital Networks Complaints & Reviews

Dear Sir,
I have seen more then 1000 complaints at your site from various cities of India regarding bad service, rude behavior, extra charges, threats from advocates. Sir, I wants to know you cant take any action against Tikona ? or advice peoples what to do ? where we have to make complaints ? which govt. department or minister is issuing license to internet service provider. Some how or some where we have to stop this. Where we...

I have to say Tikona is the worst ever provider.

I got the connection 2 months ago and within 2 months I have raised 6-7 complaints about the net connectivity. The latest issue was reported on 30th May and 1st June and the internet has been down ever since.

Multiple technicians have come and gone and tried to blame my laptop, router etc . I have tried 3 routers and 3 laptops. If the router was the issue atleast...

Customer id - [protected]. Payment for this connection was made on 3rd june 2016 by us. Your technicians botched up the installation procedure, consequently till today being 5th june 2016, i. E. 3 days since i made the full payment the wifi connection has yet not started. From 3 days continuosly i m being provided no assistance either from your technicians nor customer care attendants. I m deeply disappointed by such lack of professional conduct...

Myself Gautam, using the service the Tikona since Jan/Feb 2015. Since last 4-5 months, I have been experiencing major issues related to connectivity with login and speed.

I have made several complains to customer care but there are no assurances which can be trusted upon. Due to this problem, i am now frustrated and does not wish to pay bill on time. If i will not pay bill on time, these tikona cheaters will call on daily basis...

Hi. First and for most, my cust id is [protected]under the name of nivriti mukherjee. I had used tikona for some time but after november 2015 i got shifted and there was no conectivity at my new address so i had to get it disconnected. The executive who came for the disconnection took the device and wire which was about 15 meter or more long which was paid and not free from tikona. He said that he would update all the details for disconnection...

I have used tikona service last year. The service was very poor. After that i ask them to disconnect the service & i have paid bill till date which i have used. Then they ask me to pay for whole month that also i have paid. Now they are asking me to pay rs. 400 as late payment fees. Their advocate called me from delhi & said we will file a case against you in kakkardooma court delhi & harresh you a lot. Company is registered in mumbai & i...

User id : [protected]

I had taken a tikona connection on dec 7th 2015. After multiple attempts, i was unable to connect to internet at promised speeds and was also facing frequent disconnection. I check with the tikona team and they said it is a technical issue with the rooftop device and a service engineer will be assigned to resolve it.

Complaint no - 1-[protected]

I also raised a request for disconnection...

I got tikona installed on 31st may night and did not get an opportunity to use it as it was late night. My user id is [protected] next day i went to office and came back at 8. When i switched on my system i was unable to connect to internet. After calling customer care, they said there is a back end problem which will get resolve in 4 hours which meant not before 12 in night. A working person who has to go office will not get up so late to...

Hi
I have taken tikona broad band connection on 27/may/2016.Internet connection worked only on the 27 properly, after that it was not working it is disconnecting regularly.
I have called to customer care number[protected] but most of the time it will say number is wrong. And if the number connected after along wait some one will pick up and in middle of the call they will disconnect without giving proper support.
I...

I am not using any of the service provided by tikona care info. However, i receive almost a call per day for matter not concerned to me. Earlier through their customer care, i had requested them not to call me or if my number is inadvertently placed in their data to their any of customer then please remove it.

But, now it is out of my temper as they are continually harassing me by calling again & again which often distract...

Its been one month i am struggling with my connection.

Everytime i need to use wifi, i have to call tikona cc for connection for good 20 min.

The story goes on connect with this, do this, do that, but why should i do that everytime.

I want to get rid of my connection, please get my refund initiated of 3 months advance payment along with installation charges.

Complete waste of time...

I am frequently having service disruption in internet service. Whenever I raise a complaint, a 24 hours deadline is provided to resolve the issue. But my connectivity will l be lost again after a couple of days. Every time they will say some technical issue and service will be disrupted for hours. Not a reliable connection and cannot use internet for office use....

Respected Sir/ Madam,

As per the above subject, the TIKONA Internet service is continuesly disturbing me and my family for the unwanted and unused bill payment. This is a mistake of my life i had connection with this bad internet service provider, their side and I have already complained 7-10 times from the past 1month i was going to close and complete my tenure and they were getting my email but doesnot respond me that time,...

I paid 3 months advance for opting tikona service,

it took me 15 days to start using their service that too not with promised speed.

My Mail to tikona is mentioned below, its been more that 40 days still no response.


[protected]Mail to tikona below[protected]
Hi Team,

I opted for tikona broadband services on 2nd of April, 2016. I got in touch with...

Dear all,

I am sad and feel very very disappointed stating to you that you have failed to provide an average class service. Initially when I requested a connection and the way I got the response from your sales team for installing the connection, it would have been quit satisfactory if the same energy your company would have shown in giving the service but it didn't.

Since I got this connection I am continuously...

Hi I have been a customer with Tikona for more than 2 Years, I haven't received such a bad service ever in my life from any other service provider. Tikona not only believing in screwing in customer happiness but also don't care if they are capable of providing the service to the customer for which they are charging their customer's. I have to call and complaint about the service for multiple times and I only get temporary resolution.When...

Hi my name is deepak tyagi my id no[protected]
1 i pay advance 6 month if any one pay 6 month payment the re is no instulation charge i pay totel 5035 something so why tikona boy take 5000 somethimg
2 there is no speed in internet i complane so many time in tikona they say ok sir we send a boy and he solve you counectivity problum no one came
3 tikona custumer care says sir we think your wifi router not working so i...

This is not the first time am having issues with Tikona's customer care.

recent issue :
company cistomer care no :[protected]
Date :[protected]
Tikona userid : [protected]

i have made a 100/- speedboost and have recived only 500 MB of data.
i called Tikona's customer care and response was with long waiting time and uninformed/untrained staff and transfers to wrong departments and...

Hi

My name is ketan patel from ahmedabad, gujarat.my Tikona user id is -[protected]. Tikona broadband company is 100% fraud company and i recommend everyone not to buy tikona broadband internet.

This is not my first complain about tikona broadband. I have complained many times by email but tikona company and their staff are very stubborn. They solve the problem temporary and never solve the problem permenently.br...

No internet...Installation guy not responding after taking 3 months money... Not picking up phone... I asked customer care person to stop services... They r not going to refund 3500 rs.. That is so wrong... Pathetic noone should go for this... I heard so much but i experienced now all horrible things r right about them... We should sue them.. Am sending my lawer you guys should also do the same... Never leave such peolpe... Lootere gunde......