Tikona Digital Networks Complaints & Reviews

I want to complaint about Tikona. My id is [protected]. We applied for disconnection in february and they stopped rental frim 29 feb. but they denied to disconnect, and im receiving continuesly bill from tikona. I did complaint on customer care so many times but not getting any positive response. They are saying that data is using I told them that Im not having any modem or adapter of tikona but they are not listning. I switched my connection...

Hi team,

Custome number : [protected]

I have received a bill of 1138 to be paid within june 10.

I have not used tikona during 26th jan to 26th april. I have attached screen shot of the same.

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But i paid amount of 2100 for this period. I contacted customer care and they promised this bill amount will be adjusted in...

I am facing a very inconsistent internet usage. this really gets me into trouble. whenever i call support, they promise me to send a technician but still my connection is not resolved. If I'm going to face this for next two days I'll definitely unsubscribe from tikona. Till my connection problem gets resolved I won't pay rental for this month. I repeat "Till my connection problem gets resolved I won't pay rental for this month"...

The tikona device is not working at all,
Its connections are very slow,
It does not work for many days,
It is not working properly from the past two days,
Please do the connections strong or take your device away,
We are tired of your connections,
We have complained many times but the problem is not being solved.
Please its our last request from your company to solve our problems or remove...

Dear, tikona

My user id is -[protected]. And i need an urgent disconnection of my..Internet. I am calling im call center their no one is listening to me that i want to disconnnect. They are just giving me excuses. But now i am really fed up of it. And i need an urgent disconnection.. Kindly request you to listen to madisconnection request.

I move to mhow pincode (453441.)

My user id - user id :-...

Hi,

My Tikona user ID is [protected]. I have bought a plan of Rs 500 for unlimited use, throughout the weekdays I hardly get the chance to use Internet, I only use it on Saturdays & Sundays but it hardly ever works, even though my plan exceeds Rs 500, every time I have to call the call center which is not even toll free, I have saved few screenshots to show where login page does not come. I had no choice but to make this complaint...

The tikona connection has been working intermittently for the last 2-3 weeks. The system doesnt seem to become ready even after waiting for 25-30 mins, and i'm unable to log in. The last time i was able to log in was two days ago, and even then the speed available was around 1mbps compared to the 4 mbps service i'm currently subscribed to. It has been non-functional since then.
Have repeatedly tried to contact on the customer service...

Hi

My name is ketan and my tikona user id is - [protected].

As usual, i am complaining over here but tikona company is gonna repair the problem. Where to complain now.

Problem is common all the time but they do not repair instead of registered complaint on consumer complaint.

Tikona company do not care about consumer complaint website.

My internet logs out all the...

Hii

My Tikona ID : [protected]

The toll free number mentioned in the website (Tikona Care : Contact Tikona[protected]is not Free. I have been charged every time I called this number. Why is it so? Why Tikona is cheating the customers by stating it as Toll free.

I have been continuously chasing their customer care regarding this issue but no response.

If it is Toll free then why...

Respected sir/mam,
Regarding my tikona internet service (Tikona user id-[protected]). I want to inform you that, i was using tikona service since last 3 years. I paid all bill on time to time. But in september 2015 problem occur that connectivity became very poor or can say no connectivity.In september we use to call on tikona consumer care daily. But they only say to resolve actually not a single technician came resolve.In october...

I want to discontinue the internet services with Tikona internet service provider because of their poor services and despite complaining repeatedly that our plan is for 4Mbps speed 30 GB but I am not getting the bandwidth as per our plan. I have told the customer care centre innumerous times about shutting but every time they give reasons not to do so. I am in a state of constant frustration regarding the services as most of the times the...

Hi,

This is regarding a complain that i would like to lodge against tikona broadband service providers.
I was a tikona broadband customer but owing to their bad services, requested for the discontinuation of their service on 8-oct-2015 (Request id:1-[protected]). But no action was taking in this regard. On 13-oct-2015 i directly received a bill, on which i immediately submitted another online request (1-[protected]) for...

I am biju from bangalore.I had a internet connect with tikona.Last year around august, because of the bad service i informed the i don't want their connection.When i told they informed me that they will disconnect my connection.For more than 2 months i was behind them to disconnect the connection.After 3 months they told they will disconnect and there is no payment due.Today one person told me telling am from legal department of tikona and...

Please call me my register number i want to close my billing for one year than call me today my number [protected] and hurry please call me for close my billing for one year the raeson is my college starting and i shift in kandivali this is a reason than close my billing for one year please call me hurry call me tommorow my name is sunil naik and my tkona user id registerd...

Dear sir/madam,
Tikona is expecting me to pay a bill for services i never used. Their services were never available since july 2015. Now they ask me to pay rs 4000 or they will take legal action. They keep calling and sending emails. This is getting very annoying. When asked to repair the modem no one even bothered to come to my home. I mailed and called them to take the cables and modem still no one came.
The photos below...

Every time I call the toll free number it says it's busy.i request for payment pickup and comes after my due date and bills me an extra 100 rupees for paying late. And the company promised me that they will set up my router for free, but didn't do that fit six months. After 6 months, their technician brings a person to set up the router and charged me six hundred rupees.i want full cashback of 7 hundred rupees or else I am gonna...

Dear Team,

I have taken the internet connection from Tikona on 20th May and my account ID is [protected]. Since the day of the connection i have been facing issues with connectivity and speed. I get disconnected every hour or saw and at times every 10 mins. The customer support/tech support team is also not helpful. as it is it takes 30 mins on an average to get to an agent and it is not helpful as the problem persists.br...

User id: [protected]

I had raised complaint against this issue previously also but i got call after few days when i was outstation. Your officer informed that toll free number [protected] is active and asked me to try again.
I tried today after coming home and found its still not working.
I have airtel prepaid. I can dial all other toll free number of other services. I checked with my airtel customer care and...

Dear Team,

I personally request to take this complaint on high priority.

I have taken the connection on 16th April and my account ID is [protected]
i frequent disconnection issues and reported many times but am am not satisfied with the support/service.

i am fed-up with this internet connection since you can not fix the issue from 6 days

I don understand what you think about...

I have taken tikona internet connection... As the internet speed was worse... I paid all the bills and asked to stop the service.. Even after calling many times... They did not disconnect it...

They send continued sending me the bills every months...
And later when i didn't paid paid the bills... They called and threaten me.. Daily i got many call from mumbai...