Tikona Digital Networks Complaints & Reviews

First of all I'm opening a new complaint since there was no response from your side on previous complaint here, https://www.consumercomplaints.intikona-fraud-billing-and-unnecessary-calls-and-pressurization-for-bills-c1181175

As I've mentioned in my previous complaint I've called tikona customer care multiple time for termination of my account and collecting your device. Every time you're just saying that we're taking your...

I had subscribed for Tikona broadband long back (user ID [protected]). I was facing serious and recurring issues with the connection. Sometimes the speed I was getting was too slow & sometimes it used to get Disconnected very frequently. I had placed so many complaints since 27th January 2016 but no one resolved it. I asked them to waive off the rental and disconnect the connection immediately. they told that they would waive off the unused...

I am Ayan Chakrabortty, I have taken Tikona broadband connection by paying Rs. 1881/-on 6th aug 2015..hardly I have used 6-7 days with pathetic internet connection.
I have raised many complaints..
1-[protected]

1-[protected]

1-[protected]


1-[protected]
No proper action has taken, always gives temporary solutions and says the problem is resolved or will resolve. Will not...

Dear Sir/Madam,

I was using Tikona connection([protected]) a year ago which was closed in March 2015, and everything was settled down by that time. Following actions were done after my connections was closed.
1. I was asked to return CPE devices, which was returned to the tikona executive Mr. Vijay (+91-[protected]) and also received receipt from him.
2. No any amount due was pending on behalf of my account, which...

Hi,

Tikona is looting customer since nobody is paying notice to these kinds of complaints. This has to stop.

Tikona is simply robbing its customer by promising something and not providing anything wich is promised.

In my case they gave me 1 month package for around Rs1200/- but after 15days o[censored]se they are saying your data plan validity is expired and new month will start. When i called to complaint...

I received a call from [protected] few minutes before, and he talked in Hindi. When I told that I don't understand Hindi and asked him to talk him English, he quoted that 'thum pagal yey kya'. And started abusing me for asking him to talk in English. Will it take time for me to abuse him back? When asked him to talk properly he disconnected the call. If the concerned department doesn't take necessary steps to stop this kind of activity,...

I am T.S.Kishore Srivathsan residing at mogappair east, chennai. I availed for Tikona broadband connection during the month of January, 2016 and I opted for the Rs.850/- plan. Upon making the initial subscription and several calls, Tikona sent a service engineer who came for the installation of the same. His mobile number is [protected] with the True caller ID name Sasi dharan. The person who attended calls during subscription contacted me...

Hello,

To Whosoever concerned,

My name is Gaurav Kotian, a resident of marol, Andheri east, Mumbai 400059. I had a Daily needs store in Marve road, Andheri, Mumbai - 400072 for which I needed an internet connection. I contacted Tikona Digital Networks, and got a connection set up and received an email confirmation with subject 'Your Tikona Secured Wireless Broadband subscription receipt'' on...

My cust id is [protected], i m using captioned plan, initiailly they told is a fair usage policy plan and no charges post entire limit, only speed will come down, now customer care is not providing correct details and. Telling there will be charges .
Kindly confirm if its a fair policy plan and no charges post 20gb.

Thanks
Vinay...

This company is a cheat. The representative showed me a demo with 4MBPS connection and during the demo the internet was working great with a download speed of 3.5 MBPS. Based on this I booked a new connection (4mpbs) and paid 3 months advance. AFter that my horrible experience started and a was not able to loging every day unusual errors. Some times, it connected but see horrible speed. I called for sisconenction with in a week. Not disconnected...

Our ID is [protected], ahmedabad n using tikona service since a year.
Complain no -1-[protected].

As per company policy, they took 6 month advance, however from january onwards we r not able to get internet n called n mailed 100 of times, however each time they start for 5-10 min n same story.

So we r asking to terminate internet service, n pay back dues since, we paid 6 month advane.

however...

My Tikona Connection booked on 19/05/2015 via cheque no 183022 dated 19/05/2015. Total Cheque amount is Rs.2247/- ie two months advanced rent.
After taking connection the line started to give problems after a month. Frequent login problems and not at all working atleast half a day everyday.
Totally dissatisfied by the connection including poor customer care support, Before the end of the second month I made disconnection request...

Tikona digital networks is providing worst class services to their customer, they installed a broadband connection at my premises on[protected] it works for only 01 hour several complaints made but they are not attending. We need my amount refund with immediate effect. On customer care centre executives are confirming that we are going to connect your call to our senior since morning 8 calls upto 30-32 minutes made but they have not connected....

User ID is [protected]
Recent installed connection
With lots of problems
Poor customer support
All time backend problem
Non technician engineers
This tikona isp have done fraud with me and on 2/3/2016 I have made complaint for disconnect this worst net connection
I have also attached proof of amount I have paid
Because all persons are fraud your sales installation everyone said...

Sir,
Mera naam vishesh rajdev hai.. Main indore se hu... Problem ye hai ki maine 8/feb ko Tikona company ka internet connection lagvaya tha...Jiske against maine 2000 rs. 3 mahine ka advance with installation charges pay kiye... Par agle hi din se mujhe internet sambandhi bohot si problem aane lagi... jiske liye main is ek mahine me 4 baar complaint likhwa chuka hu.. Naa to unki taraf se engineer aaya hai aaj tak aur naa hi mera issue...

Tikona Connection No. [protected]

1. At the time of installation, the installation guy registered us with a plan lower than which we had opted and paid for. On multiple complaints and requests, the plan was upgraded, but not without charging us another Rs. 150.

2. Poor connectivity: We had to call up the customer care number as well as the installation guy multiple times throughout the duration of connection in...

Hi,
There is no internet connection for past one week and we have already registered our complaint. Complaint number:- 1-[protected]
Customer number: [protected]
No response from technical team also.
Regards,
Rupali
[protected]...

I used to have tikona broadband connection in Gandhinagar, i requested a close in the connection on 20th Aug 2015. Again i request for the connection close in Sept . But till date they have not yet closed the connection and charging me legal notice from Delhi session court.
I have paid Rs 1722/- once on 14th Dec 2015 and then Rs 1700/- on 3rd March 2016. I got a call from Delhi session court that Tikona has filed a legal issue against...

My tikona id :[protected]
im getting calls to pay bills even after disconnection .
i got a bill (of Rs:1500 ) for failure to surrender modem but i have surrendered the modem and i have sent the photocopy of CPE REMOVAL LETTER to [protected]@tikona.in almost 10 times ...

so kindly update the details and solve the issue as soon as possible .....

My user ID with Tikona is [protected]. I have stopped usage since November 2015 requesting the Tikona account to be closed. I have made over 20 calls and spent hours on the phone speaking to Tikona customer care and supervisors and only heard lies from them that the account is cancelled or terminated then I was informed that the account is not cancelled and also that the check is despatched and later was told it is not despatched. I am tired...