Tikona Digital Networks Complaints & Reviews

I was using the net connection despite it being very slow.the connection didnt work on sept month so i alled up the customer care so many times and at last they sent a guy but he couldnt fix it. I called agaiso many times and after a v long time they sent the same guy. He saod he cannot fix and call the customer care. Finally i gave up and called up to disconnect. The agent tried hard to convince me to keepbut i denied and at last she said...

I'm from Chennai. A month ago I got Internet connection from Tikona and it was so worthless as the connection was very unstable with a poor network speed. The network connectivity is fine only during particular time and often pops up a problem. To add on, I had called up literally everyday to customer care for resolving my problem and all the resolutions provided were either temporary or improper. I had paid actually a subscription amount...

Recently i took a broadband service from tikona digital network,
but it is not working properly and there is no support from tikona.
and i have paid money for 3 months(rs-3100/-)
it is working 4 to 5 hours per day.
so i would like to request you that i should get refund my amount.
account no-[protected]
Dipak kumar patel
PH- [protected]/[protected]...

I have requested Tikona to disconnect my connection on 5th Oct 2015. Complain Number 1-[protected] .

I was paying all my bills in advance and there was no outstanding balance till the date I have asked for a disconnection. Still I was repeatedly receiving emails saying "Kindly pay your outstanding bills". Tikona started giving me "MISSED CALLs" ya "MISSED CALLs" every now and then. They don't answer when we call the customer...

Approximately an hour ago, i got a threat call from a person claiming to be tikona lawyer that either i settle the previous dues of tikona via out of the court settlement asap or if not done she will drag me to delhi court filing some sections of indian penal code.

I tried explaining her the following but she was not ready to listen and after 3:30 minutes of the call she said that the call is recorded. Shouldn't she inform...

Tikona has a worst customer care. The people don't give any solution for technical issues or for billing.
If we ask them for solution they say they don't have option, and we need to wait for hours, which would also be a waste as that won't be resolved.
Chennai people don't go for tikona, save time and money go for some other service provider.
They abruptly cut you call, if you ask to resolve...

I have been using tikona since last 2 month and not a single day i get speed what i paid for.
i have been reguarly calling tikona and complaining but no action is taken, they make excuse every time...
everyday they ask for 24hour time. but nothing happens.
not even senior officer are available to listen to complaints.
and call centre people are thought to blame on customer computer if customer gets problem regularly....

Dear guys n gals,

I don't know why i am wasting my time to wrote on such worst services.

Don't stretch it,

1. More then 80 complains in last 6 months.

2. Worst services and customer care.

3. They never provide what they commit.

4. More than hours call to customer care still no proper resolution.

5. Take 2 g plan of any worst network,...

I bought the lowest plan of tikona that costs me ₹675 without taxes and ₹770 with taxes. I am supposed to get a browsing speed of 4mbps. I had to pay ₹2605 initially for three months advance then i can continue to pay them monthly. Right now i am getting a browsing speed of 2.11mbps(Latest speed test) which is not upto the mark at all. I have complained for 4 times and everytime i complain they say that they will do something as soon...

The services of tikona are as poor as possible. requested a address change in month of november 2015. since january 2016 i followed up, made several calls for shifting but could not get it done. in 1 incident, 1 tikona person gave me morning time on Sunday but never came, my sunday was ruined.
finally it was installed on new address in january and service was stopped 1 week later because of non payment. i didnt pay the money as they...

My tikona ban no is[protected] tikona broad band, plan is 4gs2m500, but speed every time slow, in router many time shows internet connection good, when click test ip will be zero, from few days i have complained regularly even morning time and night it is working properly but whole day speed is so slow even mail could not be open properly, when loading page open ie 1.254.254.254 then connection will be reestablish, even window network diganostic...

Since past 20 days i am having issue regarding the speed on internet. Every 3 days i have to raise a complaint regarding this. They are doing nothing about it. Every time i ask for a senior they say the person is busy. When i asked them to disconnect the connection and give me a refund they said refund was only possible for a problem which didn't have a solution. Your problem has a a solution !!! They have a solution for my slow internet...

My name is sachin parihar i have been using tikona broadband last 2 years my tikona id is [protected] on feb month my internet connection got very slow and getting disconnection problem & not working so i called to tikona customer care and they sent a engineer at my home the engineer came and he said we cant provide you internet service you have to disconnection connection i said i dont wanna disconnect the service they said we no longer provide...

TIkona so called representatives come and collect the monthly rent and yet do not provide receipts. They're representatives say the don't issue receipts on collection but update by evening. They carry no IDs and it is difficult to verify and identify...

I have been getting 1/8th of my desired speed since the last 5 day, i registered my first complaint 5 days ago and many more in the subsequent days but for no avail. I get told that there's a back end problem that will be fixed within 24 hours every time i complain, Now i have no choice but to openly complain about the poor service of the tikona broadband. I hope I'll be listened to here....

I installed tikona internet on 16th of march 2016, my login ID/ac no. is [protected].
i paid 3836 rupee inclusive of 500 rupee installation charges for 4mbps 50gb plan.
in these 6-7 days i have called customer care around 9 times or so 2-3 times they told me to restart the router and wait for 2 HOURS to get the speed i paid for as there is some technical issue going on. You cant expect your customer to wait 2 hours and after...

I used tikona broadband service for few months in mumbai, with worst experience i asked them to disconnect, they did the same, after 1 month of disconeting i started getting call from them that my bill is pending, , sinve its a prepaid internet service, we pay first and they active the internet, some one calls saying advocate from high ourt, and the guys from tikona who calls are so cheap, they use cheap language and they threaten, they harras...

Dear sir,

With respect to my complains, I am writing here with a very disappointment and dismay that one of

My relative Gaurav Sharma (User ID - [protected]) is using the services of Tikona since long time . But we never get any better services from them since paid the amount timely .

I have taken a Plan of INR 950 (50 GB) at 4 Mbps Data Rate . But the speed I get from them is 400 Kbps with a...

Cust Id: [protected] Had been using this connection for 3-4 months till October 2015. October I called the customer care and requested for a address change, tikona engineer came after 5-6 days for site visit. He told me connection is not available for this building, but he din't updated in their system. From that day my connection is disconnected. still they are generating bill and forcing me to pay, as per my details i have to pay them last...

Hi Every one.

This is Mohan. I have taken Tikona broadband connection in JULY 2015 by paying 3 month advance rental payment.
From the day one. we are not satisfied with Tikona broadband by facing frequent internet disconnection. So I decided to terminate the connection with Tikona and raised a request through their Customer care toll free number for termination.

The real problem starts here. (I would...