Tikona Digital Networks Complaints & Reviews

Hi Tikona id: [protected] used it for only 2 months and paid for straightway 3 months (17th June 2015). After regular complaints on no service, i opted for disconnection. No one bothered to provide a regular service and complaint resolution. And now after disconnection and account suspension, i am getting regular bills for many months. They started harassing by sending legal notice on mail for Rs. 211 and after 10 days it became Rs. 900 and...

As i got new internet form Tikona Digital Networks.but past 2 weeks i am facing low net speed .so i have contacted the customer care for the same issue.But non of their service men cleared the problem. Other issue was that i have paid the bill amout of Rupess:600 for the tikona person on 11/01/2016 around 10:00.But still not updated the bill in the system. Now i am getting the message to pay the bill.I have contacted the customer care but...

N Mar-April 2015, I took a Tikona connection (Billing Account Number[protected]; USER ID : [protected]; Plan Name-ADBBM4M600) and made advance payment of Rs 2585 as 3 months bill plus installation. I could never use the connection properly because the services were poor in my location. I made complaints. The site engineer and subsequently Area Manager made the visit and agreed that there is no service in the area. He said that he will...

8July2015 Request sent to Tikona Care via my registered email address to suspend the service until further notice All bills at this time were paid 12July2015 I got the email response with the charges for safe custody I confirmed back on the same SR number that I do not want safe custody and need to disconnect the service 20July2015 Automated Mailer received with no resolution After a few days I received a call from the customer retentions...

Dear Concern, I just took one connection from Tikona Broadband service (my Customer Id : [protected]) on 29 Dec 2015. Due to Tikona technical problem it has not been working properly from very first day and after so many complaints it has not been resolved by Tikona. At the end I called up customer care to disconnect this connection on 6 Jan 2016 ( Disconnection reference No is : 1-[protected]) but there is no response (Email/sms...

My name is Shubham Goyal, & I am a resident of Jaipur. I disconnected the fraud & poor services of tikona in the March of last year. Now, suddenly after a year these guys are messaging me & saying that you have an overdue of rs 1532 out of nowhere. My ID is discontinued so i cannot even talk to their customer care. Their so called advocates keep on calling me and threatens me that they are taking legal actions against me. why would...

This company is fraud they always have network issue we have faced sevral problem due to this they charge a huge amount but they do not provide us with the service we need to call every day the internet is networking but they dosent do anything kindly take a strict action this company company phone number:[protected]...

Hi i have used Tikona as my ISP over an year. The service provided by them is pathetic and I have decided to disconnect the service and raised a request couple of times. The time when I raised the request, they just do some little adjustments in my roof top device and provided a temporary resolution. After this, within one or two days the connection again got slowness and sometimes it was not working. Finally I strictly asked them to disconnect...

Paid the full amount of money around 1900 including tax on July 10th 2015. Since then every day i have been calling the customer care for the connection to work. Never ever tikona responded. At last in the month of Aug end requested for disconnection. Every time i speak with the executive they say, with in one day your issue will be solved. But still now no one responded. Guys from my experience i m saying, Govt should ban this company....

Tikona user ID: [protected] Applied for connection: 29th Aug, 2015 Plan taken: Rs.750 for three months Paid during installation: Rs. 2850 (includes three months plan fee: Rs.750*3 = Rs.2250, 14% service charge, installation fee) Extra Payment: Rs.202 on 12th Nov 2015 Disconnection request via mail: 25th Nov 2015 I had applied for a three months plan in advance since I wanted the connection only for three months and your representatives...

Hi, I am having tikona broadband plan of 25 GB of 2 mbps speed. My client id is [protected]. This complaint is regarding speed of broadband plan. Its not giving me good speed. This is worst speed I have ever seen from internet. Even 2g plans can give more speed than tikona. If I call to customer care it's does not connect, even if you try for 30 minutes. Many times I have launched complaint to tikona customer care but I did not...

My ID is [protected] I have registered request to cancel many times since September 2015, but still getting bills generated every month.. I have not used internet since my first cancellation request and paid amount till i used internet. Now i am getting calls from CIBIL advocate for registering a case....

I have paid and terminate the internet service in OCT'15 month, also called their representative regarding the service termination. Tikona representative confirmed that the service has been de-activated. However, he dint send any written confirmation. But they have generated the Nov month bill, which was not at all informed to me, and after 2 month, on 15Jan'16, i got the call from Delhi court saying that a case have been registered...

Dear concerned person, I had been using your service earlier. But due to your pathetic service, I had to disconnect your service. Despite of making a call regarding to terminate my service, you guys never did it. You guys calls up for the follow-up and force us to give the connection to someone. Why should I? When I am not myself satisfied with your services, Why should I offer it to someone else. Again and again you called, but despite...

I have asked for internet connection and they installed the router. The net is not working properly from first day.They are neither listening nor taking any action. They have already taken 3 months advance.I am totally trapped and mobbed. I want quick action on this....

I have paid the final amount as per the bill no B[protected] which was provided after i called for it. (as u weren't bothered to sent even after 1.5 months of deposition of device) Payment Date[protected] Payment ID :1-[protected] Now from hence forward none of the amount is due from my side and the termination of the account and deposition of the device has already been done. I dropped a mail to customeer service and got that after...

Hi, We had tikona internet connection and we were facing lot of problems. Then we asked them to disconnect our connection. We have also submitted their device with acessories. After 3-4 months, they started calling us with this amount pending, that amount pending.. settlement etc. eventhough we had paid all amount. Still today, we are getting calls from below mentioned number. [protected] Person name Rahul Sharma claiming to be...

Complaint no 1-[protected] registered two days ago, by calling tikona customer representative. Tikona id - [protected]. Bought new Tikona Broadband connection on Jan 1 2016, and since jan 2 till now (jan 15 2016) I am barely getting internet so I startes calling Tikona for help, after my problem wasn't addressed I called up Tikona requesting Disconnection. Also I had paid 3months rental in advance now I'm requesting Tikona to refund...

My ID is [protected], I have registered request to cancel many times since July 2015, but still getting bills generated every month.. I have not used internet since my first cancelation request and paid amount till i used internet. Now i am getting calls from cibil for registering a case....

As I received Bill of 2000 for which I have not consumed a mb. And they called me on phone and threatened that they are filing case on non payment ( which I have not used ) And so I paid amount. And I kept complaint for unsubscribing And they did unsubscribe me., I received a mail regarding unsubscription . But I received a bill amount of rupess 1600 now. So pls resolve and sue that fraudster....