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Tikona Digital Networks Complaints & Reviews

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Last updated Apr 11, 2024
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Tikona Digital Networks reviews & complaints page 172

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V
Vinaytikona1988
from Mumbai, Maharashtra
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Call from tikona

Address:New Delhi, Delhi, 110076
Website:Tikona-internet

I have take Tikona connection in my address in may 2015. After using 2 or 3 day connection going slow or not available. I was continiously call to customer care. I have send more than 50 mail and call to tikona customer care. Finaly I have requested to close my connection in Aug 2015. They told me that your connection will auto close within 15 days. But they don't close my connection and continiously send me bill in my email. I again request...
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Rahul Raniwala
from Shujalpur, Madhya Pradesh
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Unfair bill demand after disconnection (Please be aware all customers)

Address:Indore, Madhya Pradesh, 452016

My user id was [protected]. I intimated tikona for disconnection at the end september and stopped using internet after 2 or 3 days before the end of my bill cycle.I had deposited advance rental up to 7th of october. I did not internet after 5th of october. there was no dues and tikona customer care told me that because you have intimated us for disconnection and stopped using internet you will not be further charged but after 2 months tikona...
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V
Venky1972
from Bengaluru, Karnataka
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Threatening call from +91 761 083 6443

Address:Bangalore, Karnataka, 560085

I had a Tikona broadband connection in Bangalore (account id [protected]). The services were very poor.In spite of me requesting Tikona to disconnect the connection, they continued to persuade me to stay back for more than a month and finally they deactivated my account.

Today I got a call from +[protected]. The person told that he is from Delhi court, i have Rs. 199 due for tikona, if I dont make the payment he would send...
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A
Aki Cool
from Mumbai, Maharashtra
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Tikona broadband

Address:Thane, Maharashtra, 400615
Website:www.tikona.in

I am a residence at THANE, GHODBUNDER. I wanted to tell everyone that Tikona broadband service is the worst internet service provider i have seen in my life. Since i am a comp. engg and i am working in a multinational company the usage of the internet is a must for me, i decided to take tikona as a broadband service provider. Before installing anything the sale person was talking very sweetly that you will have no problem in our connection...
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S
Sagar Rajput
from Ahmedabad, Gujarat
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Tikona fraud case

Address:452001
Website:www.tikona.in

I have informed to terminate my connection (ID:[protected] ) 10 days before due date and also confirm with customer care for the same. Now I am getting call to pay Rs. 1270 from lawyer for the same connection otherwise they will case against me . Also they have collected devices last month. Thanks...
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T
tanmaydas
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Threatening calls and emails

Address:Mumbai City, Maharashtra, 700034
Website:www.tikona.in

I had a tikona broadband connection in Kolkata which I was unable to access after a few days of installation and it was finally disconnected after a lot of complaints in October.I had taken a 4mbps connection and had almost never got that speed. I have received call today from Tikona Digital Networks Pvt.Ltd.Advocate Mr.Rajesh Choudhury (MOBILE NO-[protected])of Delhi High Court of filing a case against me for not paying the false bill received...
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S
Suchita.Goyal
from Bengaluru, Karnataka
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Termination of account not done yet

Address:Pune, Maharashtra, 411014
Website:www.tikona.in

Raised Tikona disconnection request for user id [protected] on November 27 2015, i have not yet received any confirmation message for connection termination. Complaint ID: 1-[protected]‏‏ and 1-[protected] I've received few calls from Tikona customer care executive stating that Tikona will not terminate the services from my name and keep the instrument at my place so that someone else can use it. Despite of my several requests, i've...
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S
Srinath1.r
from Gurgaon, Haryana
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Getting bills even after 4 months of requesting disconnection

Address:Chennai, Tamil Nadu, 600117

Hi, My Tikona customer id is [protected]. I called customer care and requested disconnection of my brodband connection w.e.f from 1st August 2015 however I had already made payments until 5th August. The customer care representative who spoke insisted me to retain my connection. I gave a firm 'No' and asked him to take the cancellation request. I got an email confirming that case number for cancellation request and in that it was...
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M
meet kadam
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Broadband and wifi speed

Address:400095
Website:www.tikona.in

I am from malad west mumbai I have installed tikona wifi conection at last month and the promise us of 2mbps speed as a limit then after we can get 512kbps unlimited. The problem is from the instalation i m using only mobiles on wifi and still i am geting only 260 to 280kbps speed.. for this i have complain there customer support but they only told me we alredy solve the problem or we working on it then the drop me a msg o[censored]r complaint...
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C
cfwdall99
from Kumta, Karnataka
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Harassment and charging even after several months of disconnection

Address:560068
Website:Tikona

My User ID – [protected] I have disconnected my Tikona connection on 19th of July 2015 and made my final payment of INR 855 on 31st of July & cleared all my dues. Disconnection Request SR ID - 1-[protected] Gateway ID[protected] Transaction ID - [protected]TPC[protected] At this point of time, I was assured by Tikona that there is no outstanding payments on my account. But all of a sudden, I got a call from your collection...
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K
kailash342
from Noida, Uttar Pradesh
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Not proper services and complaint resolution

Address:Mumbai City, Maharashtra, 401209
Website:www.tikona.in

Myself Kailash Using tikona digital networks ( user id [protected]). form the Last 2yrs it was good. but from the last 2 months they started harassing me. the net speed is not proper and their technical support team in not very helpful.. Everytime i called regarding the problem they told me that sir give us 24 hrs Your problem will be resolved But my problem never gets resolved. And they sent the Bill exactly on Time And if i dont pay they...
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V
vikas baghel
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Sending fake bills

Address:Ghaziabad, Uttar Pradesh, 201009

User ID-[protected] Dear Tikona Care, I requested you to disconnect my connection on 28 sept 2015 and I stopped using your services even before 28th of sept and paid an amount of Rs. 570 on 22nd of october even I didn't use your services entire month but still I paid you for the entire month, and now you send me a fake bill in November and again in December. You think that customers are fool. You are harassing each and everyone whether...
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B
Beso
from Chennai, Tamil Nadu
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Tikona Broadband

Address:600122
Website:www.tikona.in

Hi, Name : BESKI ANTONY RAJ TIKONA USERID : [protected] I requested this tikona broadband connection on 18th Nov with speed 4Mbps and 100 GB data download. The guy who worked on this request is Karthick (Mob[protected]. He came with someone and installed and showed me demo of 3.8Mbps with a demo ID. Karthick asked me to call him for any queries or if I had any connectivity issues. Then got my money and said I will get connected with...
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S
singhal2112
from Chandigarh, Chandigarh
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Pathetic internet services

Address:Mumbai City, Maharashtra, 400078
Website:www.tikona.in

I had installed tikona internet at my home in house no 183, sector 39 gurgaon, three months back. From starting only it has created problems and the internet does not connect and when it does, the speed is very pathetic. i have a plan activated of 80GB for 1450 Rs.The user Id is [protected]. I registered my complaints more than 20 times during this time period but the customer care always say that they have an issue from backend and...
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C
cynosure10sonu
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent disconnection and slow speed

Address:Surat, Gujarat, 395007

Hi My customer id is :[protected] for Tikona Broadband. Registered in the name of Amit Gupta. I have been facing frequent disconnection and slow speed. Here is the list of complaints that i have posted which have not been resolved. 11/10/2015 - 1-[protected] 28/10/2015 - 1-[protected] 29/10/2015 - 1-[protected] 05/11/2015- 1-[protected] 06/11/2015 - 1-[protected] 19/11/2015 - 1-[protected] 19/11/2015 - 1-[protected] 23/11/2015 - 1-[protected] 03/12/2015...
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M
maheshG
from Bengaluru, Karnataka
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Regarding cancellation of tikona wibro services regarding

Address:Hyderabad, Andhra Pradesh, 500001

Subject: Regarding cancellation of Tikona Wi Bro services regarding Reference: User ID [protected] DR.MAHESH CHANDRA SHARMA I had requested to discontinue my Internet services on 24th of October, 2015 through my registered Email ID. My on-line request number is 1-[protected].. I stoped using TIKONA from 20th October.2015 I got the confirmation mail on November 3rd 2015 stating that complaint will be attended in 72 hours. After that many...
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R
raviiraj11
from Pune, Maharashtra
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Delay in final termination

Address:411019
Website:selfcare.tikona.in

Hi, I have drop a mail to Tikona service provider and also talked to them about discontinuation the service of my connection (ID - [protected]) from my home, because of my internet was not working properly & I was facing speed & connectivity issue since 4 month.
I have email with me dated 13th October 2015 for the disconnection of the service with the complaint no. 1-[protected] and also I called and talked to their representative...
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F
Fozail Ahmad
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Incorrect Billing

Address:Bhopal, Madhya Pradesh, 462003

I'm Fozail Ahmad from- 81 vaishali Nagar, Bhopal, M.P... I was using Tikona broadband approximately from February 2015 and paid all the bills till July 2015.. But in August I shifted to a new house & called the company to install their module on my new location.. But after 3-5days their technician called me & said to me that they don't have any service in that area hence they can't provide me any service at that location. Then I told them...
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S
surajCtoppo
from Indore, Madhya Pradesh
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Demand notice sent by them

Address:Chennai, Tamil Nadu, 600096
Website:www.tikona.com

I asked them to disconnect my connection in advance as i was leaving chennai and moving to other city. They kept on insisting me to keep the connection but i said no to them. then they are asking money for keeping it and sent me legal notice for money telling me to pay or come to court. My friend got scared and gave them money. Tikona return our money. i just want to get refund of it...
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F
Fouzia Ahmed
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No connectivity for a month.

Address:Mumbai City, Maharashtra, 600115
Website:tikona.in

Hi, My account number [protected]. MY name is S. Seraj Ahmed. For the past one month there has been technical issues in Chennai, since the date of last billing[protected] to[protected]. There was no connectivity AT ALL. And that is your fault. Any sort of request for service was futile. Nobody turned up. By far, this is THE worst Internet Service Provider I have used, and I have used many. Everytime I call the customer care, autoreply...
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