Tikona Digital Networks Complaints & Reviews

That a complaint was lodged by the consumer against deficiency of service to Tikona Service id : [protected] on 31 11 2015 as it did not connect to internet.

That repeated complaints against unattended restoration of service by Tikona engineer were lodged vide with Tikona Customer Care vide Doket Id Numbers detailed as under
DOCKET NUMBER at the time of lodging complaint under clause (a) of sub-regulation (1) of regulation...

After multiple calls to Tikona customer care in last 20 days, I am forcefully lodging a complaint for a permanent resolution. I am unable to connect to internet properly for last 20 days. Everytime I call the customer care, they confirm that there is an issue at their end and lodge a complaint and ask me to wait for 8 hrs. When the issue did not resolve in 8 hrs and I call they back again, they ask me to wait for another 24 hrs. Its...

Hi. My name is Rajesh from Ahmedabad. I am Tikona's Customer since last 3-4 years. Since last 2 months I have been facing a serious connectivity issues which isn't getting solved properly, everyday there is a problem standing of connectivity error and the company is describing the fault at the company's end but still they are not able to resolve my problem and also I am not getting proper answers from the customer executives at the company's...

I've asked Tikona to change the address, on 31 October morning. They replied to me that it will take 2 days. I waited for it. Then continuously customer care executive persons are saying engineer will visit my place in 1 hour or 2 hours. Till now they are saying this. If they aren't able to do so, I've asked them to disconnect my services. That too they are saying, please wait. Really fed up with this. [protected] is our area engineer contact...

I was informed that case is filed against me from tikona for not paying the bill amount. whereas i have terminated the internet connection more than 3 times since more than 9 months .I even have 2 e-mails by tikona for confirmation of connection cancellation.this same thing happened about a year back I PAID THE BILL FOR MY DISCONNECTED SERVICE.but this is happening again.as per statistical data tikona is holding many such complaints and a...

I stopped using tikona broadband services w.e.f May'15 due to poor connectivity and worst complaint responsiveness from the company. At the time of disconnection, as discussed with the Tikona executive and advocate an amount of Rs. 1, 609 was required to be paid as per the mail from company executive. Out of the same payment of Rs 1, 000 was made online vide transaction ID - [protected]TPC[protected] .And as discussed the balance amount will...

Tikona

Cust ID: [protected]

I had requested for a disconnection 3 months back due to their worst service and connection and no one turned up to disconnect the service and generated a bill for Rs1834/-. I got several calls for payment but I denied to do so since i did not use their service for even a single day.

Today after 5 months I get a call from them threatening to take legal action against...

I had already raised an issue on 12 sep which is unresolved. Summarizing it again: Got prepaid connection installed on 23rd March 15. I needed it only for 2 months so prepaid 2250/- as per the bill plan. Requested disconnection on 1 april due to poor servt- cc exec pleaded that they will improve quality Again requested for termination on 6 may to terminate on 23 may, they said they will give confirmation call. Received 5 calls, all...

I am Jaykumar Busa, a customer of tikona digital networks. My user id is [protected] and I am from Rajkot, Gujarat. I am using plan in which I get 1 Mbps speed for first 10 GB and then 512 Kbps speed for unlimited use. I frequently facing the problem of connectivity and especially when my plan moves to the secondary plan (i.e. 512 kbps). Here I am not talking about the speed I am talking about the connectivity issue only. As per company's...

There is non availability of service [ Tikona broadband] due to some technical reason since last october ie oct 2014. This has been informed to the techinal engineer, who informed me that the services cant be restored. I have given multiple calls to the concerned deptt for correction of the complains but no one came. Then in may 2015 i got a phone call, the person on call said that there is a case filed against me in delhi court for non payment...

I raised a request for termination on 1st Feb, followed by a written mail on 3rd Feb. They did not disconnect my connection but went on to generate bill till month of June. On July 6th, they wanted to file a case against me in Delhi tis hazari court. So they asked me to make the final payment & then would settle this issue. I made a payment on that day & also confirmed with their customer care and they said that this issue was settled. But...

I am using Tikona broadband internet connection. For past 2-3 months i am facing lot of problems with the connection. Most of the days the connection itself won't be there, and if by chance i get the connection, it is embarrassingly slow.
I have raised numerous complaints but all in vain. On few occasions the technical officer visited, but that also was of no use. I have even asked them to cancel my connection, but they don't...

Hi,

I have asked for disconnection from tikona after a week of availing its facilities.
I have registered a complain on september 9 for disconnections after giving them a chance to rectify the issue but they couldnt. Till date my connection has not been disconnected as on add - on i get calls to pay bills and spam my message box.
My tikona customer id is [protected]. My last conversation was 2 weeks ago where...

I Was using Tikona broad band service for last two years !! I used to face regular problems on slow speed/connectivity issues. I complained multiple times to the customer service to resolve issues.

In month of June 2015 i have raised 12 complaints and issues were still not fixed. I have finally decided to go with other local broad band services i made a call to them & asked several times to disconnect the broad band. br...

I got tikona internet broadband on 11th Sep 2015 since that very day, I am facing speed and connectivity issue. They have charged me around 2220 rs but internet is not working at all. I called up to customer care numerous times and mailed to them but issue did not resolve. Even i wasted my time and money(around 250 rs in calling to customer care). I asked them to disconnect my connect and refund my money but they did not refund my...

Hi, i am Tikona user [protected]. Since July 2015 there was problem with Tikona connectivity and i was getting the network speed about 10 to 300 kbps with lots of fluctuation. i had compliant 100 times everyday but no resolution has been given. Finally on 30th Sept 2015 i had given request for disconnection of my account and they confirm to do the same in next 15 working days but even after 15 days calling them daily they always said that...

Hi Sir,

Need justice against service delivery harassment done by Tikona broadband network after doing advance payment for the services & generating repeated bills against no service provided..
Below is my case.

§ I Paid an amount of Rs. 2247 for 2 Month’s Internet Subscription with High Speed .

§ When I asked the installer to first give me the connection speed demo...

I have taken connection of tikona service provider in virar (Mumbai) from 02.11.2015 and from 02.01.2016 till now i am not getting any connectivity and the service provider is not providing connection and despite they charging amount and when i raise a complaint to disconnect they are not doing it...

Fraud company. Please koi bhi conection mat low. Because no service. Customer care wale sirf complaint number registered karate...

I got a Tikona broadband connection on May 17(Account #[protected]. The network was pathetic that wanted to get rid of it within 2 months. I tried to place the termination request through Customer care number. However, they kept ignoring my request and disconnecting my calls abruptly. Finally I sent the Termination request in email on July 21. Tikona did not process my termination request for long time and kept calling me unnecessarily...

Hi Crap service and threatening calls from Tikona.. The below is the I had received an email from customer care. I was in Advance Rental plan, I didn't use your service after 22nd Jun'15. I gave a request through customer care to take back the equipment and as well as the area tower at my terrace. I need to know why the bill was generated for the subsequent months & why there was no final settlement I received for 23, 24 & 25 Jun'15?...