Tikona Digital Networks Complaints & Reviews

This has been observed that even after termination of account and I had already cleared my outstanding
I am still receiving call, messages and Emails for the bill payment.

I had not used my tikona service from 1st of September 2015 and my connection is closed due not feasible area for Tikona network. But still the bill have been generated of about Rs. 594 and I am receiving notifications for the same. before 7th of...

I got a connection on 1 august 2015 in 2 & half months i called these more than 15 time and every time they said that there is a connectivity issues & it will be resolve in 48 hours. its been more than 75 days & i am having same issues. when i asked to close the connection they always said that i am not the concern person . now they daily sent me Massages of bill. This is kinda tourcher i am facing from these ....

Asked for disconnection on 17th of September. Was promised to be done in 15 days. Was told that it'd take 15 working days on call. When got in touch with customer care, promised disconnection in 48 hours every time. Never actually happened....

On 29.9.15 I called customer care and requested to disconnect my internet connection as I was not satisfied with their services. After long discussion they accept it and given me reference number. From 29.9 15 to till date i.e 3.10.15 I send around 8 reminders to disconnect my internet connection but they didn't giving response for that. Inspite of my repeated reminder today I got bill to pay. Tikona team services and response is very poor....

I have been using tikona broadband for around 4 months and I really had a very bad experience. After filling plenty of complains on their customer care there was no resolution to my problem due to which i was not able to attend many skype interviews which lead to stop my career growth. And today i got a call from someone called Anjana Sharma, numbers: [protected] and [protected]. and as per her she is going to file a legal complain against...

I was using Internet facility from Tikona Digitals. Now I Registered Disconnection Request on 15th September 2015. They said you have used for 3 days after request i.e. till 18th and have to pay for 6 months plan then only we will terminate. Is this fair? My plan is of Rs 3900 plus 14% tax for 6 months for unlimited usage. According to that i have to pay (3900/180)*3 + 14% = Rs 75. My user id is [protected] Please help in this fraud matter....

Helllo, I am Arshad from Pune My tikona id is [protected].Your service is very bad daily I am getting problem in connection .My business is affecting due to your poor connection service and your executives nor responding properly and take my call on hold for 30 minutes or more continuous. No one is helping properly every one is lying and when I am telling them to transfer my call to your senior they are not transferring my call or holding...

18 September 2015 at 15:52 (First Email send) USER ID [protected] I have shifted house recently and my device was setup and the next day the device has changed it direction due to weather and I am experiencing slow in my Internet speed. I am in 4 MBPS speed and I am getting only 0.57 MBPS speed. I have called customer support many times and they have promised me to sent Technician to my house to check on the issue and no one has came...

I had requested for cancellation of tikona broadband service on Jun'15 month on phone with customer care, and they said we have taken the request and will send the disconnection service confirmation. But till the data did not receive the confirmation, and they are sending bills when I stopped using it. I have called many times for disconnecting, I am totally fed up of complaining again & again to customer care but i don't see any results. Every...

Hi, I have been Tikona Customer and was using broadband connection. On 12th Of July I called customer care and asked for disconnection as I shifted to different place and connection was no more required. After few days I got mail for payment (Bill generated for Cycle 15th July - 15th July) in-spite of disconnection request before bill generation. I called customer care and they told that my disconnection request got closed as they...

Consumer ID : [protected]. I have called a representative to set up the Internet connection at my home yesterday on 11/10/2015. First of all, they have promised that it will take 30 mins to set up the connection. One guy came at my house at 2.30 p.m. and start the set up. As per the company's verification call they would need to give a trial to check the internet speed. Suman Pandey who came first did not have the required tools for the...

Dear Respected Sir / Madam, I need your help in resolving the below issue on priority. Got the Tikona broadband connection on Jan 28th 2015 with upfront payment for 3months. Started facing service inefficiency from 2nd month of installation. Raised a query on Feb 6th with Ticket number TT no. 1-[protected] for how the payments have been calculated and internet service not working, why the assured speed and services are not up to the...

My name himanshu pathak. my customer id [protected] facing the problem of intrepted signals, weak signals, and no services for about last 4 months . number of complaints made to comapany were about 62 complaints calls . can u belive that . its 62 aprox ... to company ... no positive reply. no apropreatte reply recived. at last i told that i[censored] are unbale to give me services pls refund my aount but they not in a mood to refund any thing. -...

I am Ashish Nirmal, I had lodged a Tikona disconnection (connection no [protected]) on 11 April 2015 as I was moving out of Delhi on 12th April 2015, I made the payment till 11th April 2015 too. I requested the Tikona customer care people to disconnect the connection right away but they kept insisting me not to continue the connection, rather transfer the connection to your new location or to your friend/relative to which I clearly said NO...

Hello customer care, I am writing this email to confirm that i am not using tikona services from april 15th all my dues till april 15th are paid . Kindly withdraw the services as I am receiving calls from tikona and has caused inconvenience to me and my family.i already spoke to tikona rep in april paying my dues . Still they added my bills till may month and asking me to pay Rs1400 . Can I know why the services have not been...

Dear Tikona Team, My Name -Smijo mathew My tikona ID - [protected] Service Request Number 1-[protected], dated : 8/26/2015 10:54:03 PM I have requested for termination of my account on 26 th August, 2015 as I am moving to a different city. As per the advice of the customer care staff, I stopped using the service from 26th August, 2015 . I got a mail stating that with in 15 days it will be disconnected, but today 12 th October...

User ID : [protected] I have given call multiple times to cancel my service but its never done. 1st time I called then in july to cancel the service but they just keep on ignoring or prolonging it. Reason slow speed no connection, when I try to login 10 times I can login 1-2 times.. Customer service worst ever never seen such a service, everytime I call their guys hungup the call.. Lost thousands of Rupees due to their connection issues...

My tikona user of Id is [protected] and I requested for disconnecting tikona on July 13th 2015 and on sep 29th 2015 I received the final bill amount. The bill has been wrongly charged as for the month of July 26, 2015 to Aug 26, 2015. I have requested for disconnection on July 13th 2015 and for this period I have already paid the bill. After requesting for disconnection and further processed by tikona, I haven't availed tikona services....

Registered User ID:[protected]
Registered Mobile No:[protected]

My Internet Connection is not working Since 05/10/2015.I am Contacting to Tikona Customer Care But no proper response is provided till DATE.Yesterday i have called to customer care For "15 TIMES" Every One Disconnected my Call SUCH A BAD RESPONSE I HAVE NEVER SEEN IN MY LIFE.

I have spoken with So called Supervisor "SAGAR",...

HI, My user ID: [protected] FOr this broadband connection I've paid a subscription of Rs 4326.00 for a period of 6 months validity from 13-MAY-2015 to 12-NOV-2015. Last Payment Amount Rs. 4326.0 Last Payment Date 13-May-2015 This subscription includes installation charges. But this week I got a bill of Rs. 196.00 for period from 26-SEP-2015 to 25-OCT-2015 and due date is 11-OCT-2015. I really DO NOT understand why I got...