Tikona Digital Networks Complaints & Reviews

Tikone broadband service is just a fraud, taken money for 3 months service in advance My internet disconnects for each 5 mins as some program written and according to my tariff i should get 4 MBPS, but i never seen getting more than 2 MBPS. When i call the customer care people say they lodged a complaint and in 2 hrs themself close the complaint and send me a text issue resoved without taking any feed back from the user. I'm totall fed up...

My name is Amit Kumar Sharma. My Tikona User ID is [protected]. I have been using Tikona services for around 3 years now. However, I no longer wish to continue using them for personal reasons and want to deactivate my account permanently. With this in mind, I have emailed customer care and also spoken to technical support at Tikona's call centre. My online request number is 1-[protected] However, upon speaking to the customer care...

Tikone broadband service is just a fraud, taken money for 3 months service in advance My internet disconnects for each 5 mins as some program written and according to my tariff i should get 4 MBPS, but i never seen getting more than 2 MBPS. When i call the customer care people say they lodged a complaint and in 2 hrs themself close the complaint and send me a text issue resoved without taking any feed back from the user. I'm totall fed...

I have opted for tikona WiFi network on 22 September Since then I have encountered a lot of problems in this Now again I am facing the problem I tried about 100 times but the login page just don't open Even typing the IP adress i.e. 1.254.254.254 which the net operater who installed the WiFi at my home told me didnt work So I request you to rectify the matter immediately so as to restore the faith in your company Else I have to...

With user ID: [protected] I was a customer of TDN for more than 2 years. After a series of technical complaints and no proper response from the team, I initiated a service disconnection request. On August 1 2015, I got mail from Tikona (Tikona.[protected]@tikona.in), that disconnection process is initiated. For a long period they haven't responded to my disconnection request but since i got a new connection from ACT Broadband I stopped using TDN...

I disconnected my connection [protected] and I got a mail from tikona that my final bill amount is 453.74 on sept 2nd but I didn't check that mail. But today 10/10/2015 one guy called himself as a lawyer ([protected]) and telling me regarding legal notice and asking me to pay 2500/-. I called the customer care and they told what ever amount in the mail we sent you just pay then you wont get that call. I paid then again he called and asked me...

Tikona broadband User ID [protected]. this is the worst network i have ever faced in my life. from last 15 days i'm complaining " that my net is not working, even the login page is not coming". and now they don;t even reply to my calls. This type of service are you giving to your customers. i want my net to work with in 24 hrs, or i'm going to file a complaint in consumer court regarding all this issue. Kshitiz [protected] New...

Hi Team, This is my last option as I am completely fed up with the way the service is provided. My disconnection request for USER ID- [protected] is pending since Aug 14 2015 and there is completely no action taken till date. We have stopped using the internet service since 25th of Aug. After calling the customer care / tech support multiple times the only answer we get is "It is in progress" I am not sure what progress they are doing since...

Dear All,
I had taken a Tikona connection in Hyderabad with user id [protected] and registered mobile no [protected]. After 5 month I got transferred to Delhi so want to surrender Tikona Connection. Before going to Delhi I call Tikona at its CustomerCare number [protected] and ask for the same. But the Girl behind the Phone was not interested in De-activation of Services and she suggested for transfer of Tikona Connection and I was...

Wifi isn't working and its been a week now. All the work is held up. The n number of complaints has still not made any difference. Kindly make the necessary changes otherwise its going to be very difficult to get brand loyal customers. Its just been a month since we are using tikona and we are totally dissatisfied with it....

Introduction: We are engineers working in Mumbai from August 2014 and we live in a rented apartment. We first subscribed to Tikona broadband service in Nov 2014. Thereon, we have been regular customer for Tikona till June 2014. Customer ID: [protected] Complaint: When we decided to change the rented accommodation in the same apartment, we found that the wireless service available in the earlier flat are no more available in the new...

I have been a user of Tikona from November 2014 to April 2015. In the beginning, the services were delivered as promised. But after two months, the net speed started to deteriorate. Despite complaints over and over again, they took no serious action to correct the problems I faced. Since I was in a locality which didn't offer me choice for net services, I unwillingly stuck to Tikona's services. After April I was forced to move on to other...

We have been using Tikona Internet from last 9 Months. In these months we faced speed related issues a lot of times. From last one month we have been facing a lot of fluctuation in speed (sometime we didn't had internet working for many days). But we somehow managed. Now we are shifting our office from Ashram road to Nana Chiloda, Naroda and Tikona is NOT providing us proper communication and support. I have been following up the...

I have disconnected Tikona broadband 4 months back with full payments settlement. But neither I have received any NOC, nor they have provided any bill towards my final settlements. Initially the executives who came for the final collection told me that it will take 2-3 wekks for thye noc to generate, but afterwards nobody contacted me and they started sending flase bills every month. Once I received false bills, I contacted their customer...

I want to cancel and disconnect my Tikona broadband connection [protected]. Last date o[censored]se was 25th August 2015, and I initiated the process of disconnection on 25th August 2015. I received an email saying that it will take 16 days for completing disconnection process, and someone will come to pick up their equipment between days 14-16. I also sent an email confirming I want service disconnected on 8th September 2015. It is now...

Dear Sir/Ma'am, i would like to say that we were using internet connection of Tikona Digital Networks. After permanent disconnection of their internet tower on 31.03.2015 we paid all the amount to tikona but they still charging us. they are embarrassing us by sending legal notice and e-mails. we paid them even after permanent disconnection of their tower. we paid last bill on 21.05.2015 while we were not getting their service. i request...

My friend is using Tikona Service. Raised so many complaint with following 1. Service is not good 2. Service stopped during working hours for 2-6 Hours 3. Speed is always less 4. Waivers not given on time 5. Call discounnected by Customer care All such issue is raised but no resolution is provided on timely basis. Customer paying bill but no proper service. I will share all the complaint No raised + Audio recording of customer care...

I placed a request for termination of my Internet Service connection on 5th July by writing an email to customer care that I am no longer interested in continue this pathetic service. Tikona is generating fraudulent bills without providing me the actual bill. Since I requested for disconnection on 5th of July so the internet connection should have terminated by 12th July (According to TRAI guidelines) I called so many times to customer...

I took Tikona Broadband connection in May-2015 During installation service provider confirmed i will get best service but i didnt get any such service and i called 100 times to consumer care cell to address issue however i didnt get proper service 14-Aug-2015 i raised complaint for internet disconnection even after 2 months net not disconnected and i didnt get remaining amount I paid 6 months amount at once but did not get promised...

I was Using Tikona Connection (ID [protected]) since May 2015 & after facing problem with Broadband Services, I decided to get Tikona services Terminated. Request for Termination of Broadband Services was made on 30/5/15, but unfortunately Tikona Team delayed to Terminate the Services. In Aug 2015, the Termination was done.on 17/9/15 received threatening call from Tikona Staff to pay the bill for the Services which have not been utilized since...