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Tikona Digital Networks Complaints & Reviews

3.4
Last updated Apr 11, 2024
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Tikona Digital Networks reviews & complaints page 189

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A
Akhilgaur1988
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting fake calls from recovery agents pretending to be lawyers.

Address:Mumbai City, Maharashtra
Website:www.tikona.in

Hi, I had an account with Tikona Broadband services (user ID - [protected]) by the name of Akhil Gaur which I disconnected in April 2015 after hundreds of requests to the Tikona customer care. Today, I received a call from +91 [protected]. The guy called himself Rajesh Bhatiya, a lawyer from Delhi session court and told me the Tikona has filed a legal complaint against me and he asked me to submit a sum of Rs. 1086 with in 1 hour, failing...
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kishan gourav acharya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connectivity

Address:Indore, Madhya Pradesh
Website:tikona

My name is gourav acharya mobile numbe Is [protected]. tikona customer id- [protected] I had taken tikona internet broadband worth 75. With 4mbps speed..! I have paid 2850rs advance for 3 months.. now it was 11th september when I got connection.. soon I had connectivity related propblem.. no speed, no log in page helpless condition.. I did customer complaint they assured every time to solve the propblem and than close the complain without...
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M
matlub.imam
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment from Tikona. My account number is 1112943399

Website:consumercomplaints.in

My account number is [protected]. I do not want to continue the Tikona internet service. It is already inactive but I am getting every month bill from Tikona. So please disconnect the connection and send me the confirmation mail. I have started getting the harassment call from [protected] to pay the due amount or ready to face the legal action (legal Notice). I had taken Tikona internet connection on 05/04/2015. I had paid the initial...
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S
Sunil Saini
from New Delhi, Delhi
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Worst customer care. No any appellate authority exists in Tikona

Address:New Delhi, Delhi
Website:www.tikona.in

I am trying to get connect with your customer care team. since many days, the connection is unstable. Tried to make complaint many time but customer care number sucks. Tried many times call and remain on hold for 30-30 minutes still not able to speak with them. 2 times i was able to connect and when i asked them to take request for disconnection, the executive just put up the phone and disconnected. What the hell of service...
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A
ANSHUMAN SWAIN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection issue since last 2 months

Address:Bangalore, Karnataka
Website:www.tikona.in/

Dear PRAKASH BAJPAI(MD & CEO)/ Ministry of Communications and Information Technology, with due respect i ANSHUMAN SWAIN ([protected]) a residence of Bangalore want to inform that i have taken a connection in the month of august and since the day i took connection within 2-4hrs after engineer installed the modem the connection went off and has not been resolved yet. i have registered several complains regarding the issue.but eventually...
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K
kunal083
from Mumbai, Maharashtra
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Refund Issue

Address:Rajkot, Gujarat

User id: [protected] I had request for termination of service because they are not able to provide service anymone due to technical issue and on 5 july they terminate my service and send me mail about termination and i will get refund within 30 days of termination but i havent get refund so i called them many times and mailed them but i m not getting any response from them....
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S
sandesh toraskar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor connection & Refunding the amount for User ID is-1111193091

Address:Pune, Maharashtra
Website:www.tikona.in/for-home/contact-us/

Dear Sir, USER ID-[protected] IN the month of June & July 2015 we had not received proper internet connection from TIKONA. Detail complete mail details is attached herewith this mail.we had contentiously call to them but zero response came from TIKONA. WE HAD STOOPED THERE SERVICE FROM AUGUST 15, Still THEY are asking for money.In practical they have to pay us money for poor service. Request you to please file the complaint...
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A
addictedabhi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding non cooperation from TIKONA

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.tikona.in

Hello I have spoken to TIKONA customer care representatives many times regarding termination of my service, but no action has been taken yet I dropped them mail on 21 sept after speaking to customer care representative so many times, but no action has been taken yet Also their lawyers call me daily and are threatening me Thanks and regards...
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A
afzaljunach
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing to give Waiver on Poor Broadband Service

Address:Mumbai City, Maharashtra
Website:tikona.in

Hi i am Afzal Junach and i am using tikona internet i was having internet connectivity issue since 15 Aug 2015 and i called tikona for technician they sent technician after 5-6 called and 7-8 days later technician said problem will be fixed in 24 hours and left but problem didn't fixed, again i complained again 5-6 days later they took my complaint and send technician after 3-4 days same thing happened again, then i called the technician...
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L
lalitmahur
from Agra, Uttar Pradesh
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Bad Network For almost 2 Months

Address:Gurgaon, Haryana

Dear Sir This complaint is against Tikona Digital Network for providing bad service for a long time and ansking to pay the bill for it without any relaxation for their technical failure. My Tikona ID is [protected]. 1) First thing was that they did not provide a good network for which i did not pay bill tmely and waited for their Problem resolution first and they were unable to resolve the Issue. 2) Now they have imposed late payment on...
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Snehal Mahamulkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing calls from Tikona and Poor customer care response.

Address:Pune, Maharashtra
Website:www.tikona.in

Recently, I was using Tikona broadband service. I discontinued it, because of poor service. But, they did not promptly worked on my services, and did not discontinued my service also charged me 1299 Rs rental. When I refused to pay, a guy calls me from [protected] claiming to be a person from court and asked me to pay 3000 Rs to clear the case on me else pay 65000 Rs in Court. A unacceptable behaviour from a company. Should not, provide services...
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H
Hiren Savla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service (5+ year customer)

Address:Mumbai City, Maharashtra
Website:www.tikona.in/

Only reason I've been with the company is because there are no good providers in my area!! I've been complaining for about minimum 4-5 times in a month. their executives don't respond properly nor the issues get resolved! Their internet service is like the 90's cable tv where the antenna was to be set likewise their receiver needs to be set literally every single day. Their service is outsourced, whoever from the technical team...
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T
Tanmay987
from Ahmedabad, Gujarat
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Pathetic Connection

Address:Bangalore, Karnataka
Website:www.tikona.in/

I have got the Tikona BroadBand on 3rd September, 2015 and while taking the connection they showed me a speed of 3.8 MBPS. But after that connection went pathetic. It doesn't even get 1 Mbps consistently. I have raised complains with customer care, but of no use. They schedule engineer visit, but he never comes. Now I have raised a disconnection request on 30th Sept, 2015 for which I haven't yet any call from their end. Every time I call...
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S
Siddharth Kaul 2015
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behavior and pathetic customer service

Address:Mumbai City, Maharashtra

Tikona Service ID No - [protected]
Date of incident - Past 3months

Facing a lot of issues with Tikona internet service and the customer service. One of the worst I have used ever. One month without any service and when advised to disconnect the internet they come and say you have to make payment when refused they start making calls at first 2/3 a day and roughly 3/4 messages via sms and e-mail and now after almost 3months...
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navneet818
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed issue no significant response from cs team

Address:Jabalpur, Madhya Pradesh
Website:www.tikona.in

I have Internet connection of Tikona in Jabalpur city it provides about 4 MBPS which is the speed limit of my net. only in morning i am able to get speed of 4 mbps but in evening or night time automatically reduces itself to 1mbps it's not for a single day but it's consecutive and is happening for about 4 to 5 days I would request you to please help me out in this problem I have no problem in morning but the speed reduces at the night time...
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Suhas Nehete
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection request 1109584564

Address:Bangalore, Karnataka
Website:tikona.in

I have requested Tikona to disconnect Broadband connection (ac [protected]) more than one month ago. (req number - 1-[protected]) after several follow-up Tikona is not disconnecting and they have sent a bill to me for payment for service which I haven't used. Now I am asking to revoke the bill and disconnect the line however no response from them....
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SriramSaranya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnect my Internet Connection

Address:Chennai, Tamil Nadu

Hi Team, I have raised the disconnection request before 1 month back but, still I didnt get any response from your team.I have got mailed regarding the net usage bill payment processing.I didnt use your connection till today.If I try to use your connection will be facing the error as "Not Feasible Connection".I have rasied the request more than 50 time thru calls and mails but no response.So, now am not going to pay the bill amount.I...
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CheatedBySRR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harassment and threatening by Tikona and its so called lawyers

Address:Bangalore, Karnataka
Website:www.tikona.in

I had taken one broadband connection from Tikona and was using for two years. Since December 2014 and January 2015, their service deteriorated and I decided not to avail the same. I wrote a mail to their customer care at [protected]@tikona.in on 12th Feb 2015, where I had requested them to terminate my connection and also told to let me know the outstanding amount till Feb 16th, 2015, which I subsequently cleared off. But Tikona did not...
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pratham001
from Thane, Maharashtra
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Request given for discontinuation still charge bill

I had given a request for discontinuation of service on 6th Sept, 2015. As I am moving to other state for professional reason. Complaint number is [protected]. They said that within 15 working days executive will visit my home and take belongings. Further was promise that I will not be charge for same period. Till date no executive has visited inspite of several reminders. Today I have received a soft copy of bill regarding payment...
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thomasjohnaj
from Surat, Gujarat
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Cancellation request still not processed

Address:Chennai, Tamil Nadu

I have requested to cancel the tikona Broadband connection on 16-9-15. I got a confirmation call regarding the cancellation of the connection.Now they had generated a new bill for october 2015 and when i called the customer care they were telling that there is no request being raised from my side to cancel it. And if I have to terminate the connection I have to pay the bill amount for the month of october( advance bill system). Please help...
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