Tikona Digital Networks Complaints & Reviews

On Service Request Number 1-[protected], dated : 8/27/2015 12:07:16 PM, i have raised a request to tikona about the termination because of poor service . In response i just got a mail from them stating their redressal, but dint got any action on it . And after a month i got the bill from tikona . so few queries 1.) When i raised a termination request why dint they terminate it ? 2.) When the termination dint happened why wasn't...

Tikona is the worst Broadband service provider in India.You pay them on time but you never get any service from them. Internet does not work for 3-4 days a month without any reason and technical support people they have hired do not know anything technical, one pet dialogue please switch off your adaptor for sometime and switch it back on it will work...We are facing technical issues with our servers and will be sorted out within 24 to 48...

Costumer id :- [protected] phone no :- [protected] I am a student and i got internet connection from tikona .. useless company . they dont provide good service. Even i raised so many times complaint about internet connection. but did not get any solution from company .. atlast i decided to deactivate my tikona account and i have raised a request for deactivation from tikona care.. i tried many time and every time they said that we have...

Hi I am R.Shrivastav a tikona broadband user [protected]. From last 2 days the service of tikona has degraded . Internet not working completely, I have called tikona technical service as they say the service will resume soon. however there is no response from tikona and neither the service has started. I work from home and have incurred a loss of 10, 000/- for the last 2 days because for the delay from tikona. I want compensation from tikona...

I took a broadband connection from Tikona in April 2015, it worked ok for 1 month, later on it was worst service. I have raised complaints several times but it was never resolved. Finally I asked to disconnect the service. But these guys are really frustrating they have not disconnected the service and keep sending me the bills. Meanwhile I shifted to another city and again I requested for disconnection and paid remaining amount. But they...

Cust id [protected]
Phne [protected]

My connection is not working since 20th july and i registered several complaints but no action is taken. Then i requested for disconnection then again nothing happened.
Now i have been generated a bill of 1700+ which is impractical.

As per my complaints since 20th july my refund should be made for the advance bill paid and this bill generated to me is illegal.br...

Hi, I have raised a My tikona service disconnection request more than 2 months before but even till today they are not accepting the disconnection request and trying to convince me to continue the service. I have refused them for continuation and said to disconnect my service but they are not processing it. They willingly dragging the request for next month so that they can generate the bill for october also and get money out of it. I have...

My internet connection is not working for last 7 days. I am daily complaining about it to costumer care and geeting same answer that we would solve this issue in 24 hrs. Service engineer is also not picking the call. Very poor attitude of whole coustomer care team. I want refund of amount paid to them and disconnect. Vaibhav Somani User ID : [protected] Mail: vaibhav.[protected]@gmail.com...

Team,

This is regarding to get the refund amount:rs. 2281 / - + installation refund amount from "tikona digital networks pvt. Ltd." broadband service.

Could you please file a case against to "tikona digital networks pvt. Ltd." broadband and do the needful to get the refund amount: rs. 2281 / - + installation remaining refund amount?

Tikona broadband userid: [protected]
Name:...

On MAy 4th, 2015 I have installed Tikona broadband and very first day I am facing issues. Many times me and my family members called Customer care but they guys disconnected calls during discussion. On 21 June, 15 I have called many times to Customer Care but nothing happend. So I have given a written request of request and demand for my Refund of rest of amount. They guys have collected modem after 1.5 months and still sending false bill...

My Id is [protected]. Name is Pankaj Dhapke. I was living in my older address and was planned to left flat on 10th May. So I had put a request to close the connection or please transfer it to my new address. But due to connectivity was not there is my new address so the tikona guy took the device on May 7 th 2015. In June I got bill for the month of May. Now Tikona guy already taken the device and I also left the house then what is the...

I requested service stop on 11th August to Tikona Custome Care, I was given request ID 1-[protected] . But when I checked my connection in september month it was still working.I wrote mail also to tikona for this issue.I called them several times but every time they told me that they have escalated the issue and my service will be stopped in next 48 hrs.But my service is actually up even today. I have called them today also for the same issue...

My user id is [protected]. This is in the name of Deepti Rajesh Mehta. I am completely frustrated with Tikona's service. Please note that I am threatened for the NON PAYMENT of the due bill which have been incorporated by TIKONA.Why you are not disconnecting the service which you cannot provide.Only sending bills when I stopped using it If that is the case, I would rather like to move to consumer court to fight this.You should know that...

This is lakshmi rajan from Chennai. I have availed your services from the month of Jan 2015, details Tikona WI-Bro Service with Service ID – [protected]. I got the promised connectivity for just one month, i.e 2 mbps afterwards it's been reduced and now there's no net connection at all. [protected] I raised a complaint, and your site engineer visited my house but til now the issue was not resolved. I didn't get any value for the money...

Dear support, Userid - [protected] Name - R.J.Sivakumar As I have been facing so many difficulties in getting login page every months, so I called for disconnection on 19th august 2015, Tikona customer care informed there will be 10days of waiting period and 5days of final settlement in giving disconnection.I waited for 10 days and checked the connection on 28th august ( wheather the connection is exist or not which consumed 3mb of...

Hi, I am located in Chennai and looking for Tikona connection. I have submitted request for new connection for nearly 15 times (from me and my husband). when ever I register, I used to get calls from Tikona representatives saying that we have Tikona network available for my area (Madambakkam Road, Rajakilpakkam) but none of them turned out to provide a connection for us. If it is not feasible, better they can say that the connection is...

My user id is [protected] I am completing regarding the internet speed from the day of its installation and from 18 of this month company appoint an engineer for solving my problem but he did not visit to my place and he is saying that your area is not comes under me and tikona give random numbers and now i am fad-up from this speed problem and completing regarding this and now I want the permanent solution otherwise refund my money which...

I am facing issues either with connection or with the browsing speed from Jan '2015 on wards. I was promised a speed of Mbps but mostly it is below 1 Mbps. They have said that engineer will be sent to fix the issue but only once the engineer came and issue still remains the same. Still today the connection is not proper. I have the latest complaint no. that I was assigned a few days back[protected]....

I took up Tikona Broadband Internet in the month of April/May (Customer ID : [protected]), hoping that they would provide a better service compared to BSNL (my previous ISP). The internet service worked fine for couple of months and then the issues started coming up. The internet used to work only intermittently and sometimes did not work for days at a time. I lodged the complaints with Tikona, however they always used to say that there is...

I am totally fed up of complaining again & again to customer care but i don't see any results. I had made a disconnection request way back in the month of august but i feel i am being cheated, every time i call customer care executives give me the same reply saying its under process or they ask why do you want to disconnect. Is this how tikona treats their customer? Why would anyone want to use your services after facing such horrible customer...