Tikona Digital Networks Complaints & Reviews

I have problem with network speed and service. From at the day of installation modem i dint get proper speed. i took 4mbps plan and still from 1st day, i got 500kbps speed. the day of installation setup engg. told some problem in model, so i will come 2moro and change the model. but he didnt come, even he didnt attend my call and customer care was also not responding. please solve the my problem as soon as possible. ticona net id- [protected] service...

Sir actually i want disconnection and i raise a request for disconnection on 23 august and according to policy company hv to give me disconnection in 15 days but they are not giving me disconnection and they constantly generating my bill and wants to pay bill again agian without using internet they just want to gain money from customer side and they extend the limit of my patience i cant wqit for disconnection please help me sir its a request...

I had tikona broadband network and i changed my address.
On new address there was no network of tikona so tikona executive collected modem and provided receipt for the same and said he will terminate the connection.
But after more than two weeks, connection was not closed, so i called in customer care and logged request to terminate the connection.
Tikona terminated my connection on 15th june and i have asked tikona...

All was fine till sep 2014 full signal full speed, after that nightmare for me happened, the rooftop device stopped getting 20 db which is required for good speed and from that time I seldom get full speed what I'm paying for and in addition to that the connection is frequently disconnected leaving me completely helpless.Engineer visits and leaves everytime without solving any of my problems, frequent calls to the customer care and engineer...

I don't need to write much about Tikona poor services and I am fully fed up and now I have decided not to pay them and file a case in consumer court against them so I am here writing if you can suggest me how to file a case in consumer court or help from any good lawyer. I am paying Tikona a monthly charges of 915 INR approx for 4 MBPS plan but i am getting 300 KBPS in worst situation and average speed of less than 1 MBPS speed but yes...

I am using the Tikona internet connection for last two years. Recently I have shifted my house and connection also got transferred without informing the signal problems. I am not able to connect internet for last 1 month and I am keep on calling the customer care and kind of support I am receiving the very worst. This company engineers are very worst.. they are not providing the permanent fix at all. This company very very worst...

Worlds crap experience i've ever had, bad service, bad connectivity, and whenever i give call to customer care, every other person tells the different story. Requested to appoint an engineer for my site, but it has been a month but no one turned up... Poor connectivity, have call their technical department each & everyday... Everyone please, never ever go for tikona connection...

I signed up for three months of services payment for the period upfront including installation after which I got poor service for about ten days after which they said it was a problem with their signal they would fix it but two weeks later they never fixed it. I was the only one that called them they never looked into the issue numerous complaints later they just stopped taking my called so I started emailing them. It takes them a week to...

Since 6 months waiting for Tikona to refund my money as had terminated the connection for broadband .when ever a email is write to them they mention the correct amount for refund but don't mention the same dates for termination of the account . Every email asks me to wait for 60 days how're it's been more than 120 days...

Hi, I had subscribed to Tikona service from[protected] by paying 3371/- as subscription amount for 2 months advance inclusive of 500/- security(Security had to be paid back by Tikona once I terminated the connection). The mode of payment was advance every month and the chosen plan was 1250/- per month with 4mbps speed. Citing poor services provided by Tikona i.e. most of the time their towers were down, I decided to disconnect the...

Hi, I have raised a My tikona service disconnection request more than 15 days before but even till today they are not accepting the disconnection request and trying to convince me to continue the service. I have refused them for continuation and said to disconnect my service but they are not processing it. They willingly dragging the request for next month so that they can generate the bill for September also and get money out of it. I...

Regarding my connection no. [protected]. I am extremely sorry to say that despite my repeated complaints on Tikona toll free number as well as emails on verious dates since 03.08.2015 as well as appeal to Mr J. Nair - Appealate authority, they could not solve, sofar, the problem of - no network/slow network/tripping network problem. I had waised lot of my valuable hours on their Tollfree number as well as sending email for resolution and...

After using Tikona internet services for 1 year without any disruption in payments from my side, getting messages & calls from TIkona saying your bill of 1845.96 amount is overdue which will affect my CIBIL score and will get court notice for that. They gave me contact number [protected] to contact. I called above number and asked just 2 question: - Which 2 months this billed amount is for? - What is my last used/login date of Tikona? He...

I like to inform you that my tikona user Id [protected] is put on holding period for 3 months from 15 Feb 20015. Since 15 Feb I never used Tikona broadband service. After completion of 3 months holding period Your service is auto started and When I come to know about this I immediately call customer support for disconnection. Despite this they don't disconnect for a month. After a month they told me to change plan not to disconnect. What's...

I had requested to disconnect on June 2015 connection user ID ([protected]) due to frequent disconnection Since May 2015. Since then I have called the Tikona support multiple times on numerous occasions to have my issue resolved and to disconnect my services. However, the Tikona support representative keeps on informing that you will receive a call or service engineer will visit your place ASAP. But I Had waited almost 2 months to get issue...

Tikona ID : [protected] Name : Inzamam Hussain. I have taken Tikona broadband on 31/05/2015 and the installation was done within 24hours of my call however after a few days my services were just useless and connection not at all working properly multiple disconnection requests placed and still no resolution and I am getting billed for the internet usage which I am unable to use I request a quick cancellation of the services as soon as possible....

Last 3 months we have been calling Tikona and telling that we are unable to connect internet.Each and every time they say that your issue will be resolved within 24 hours.Yes, it gets resolved for few hours but next again we face the same problem.It was like a daily task for us to call Tikona and get the issue resolved. Sometime they used to send engineer to fix the problem. They were unable to fix the issue.Last time engineer left by saying...

Actually i m using tikona since 1 year and i am facing issue since 1 month and no one care about it and i am constantly facing same issue with tower their policy for customers is worst they care about theirselves not for customers they are the worst service provider...

NEVER BUY TIKONA INTERNET. Fraud & Worst ever internet service by Tikona Digital Networks. At the time of demo they will show you excellent speed but after installation it never works. I called more than 50 times to customer care and have more than 25 complaint numbers but customer care does not even bother it. I sent more than 10 emails to customer care, appellate officer, CEO and some more senior officers of TIKONA but never get any reply...

Customer number: [protected] My internet connection is down since 5 days and each time I call I am told that the "issue will be resolved in 8 hours" since something is " wrong with their tower" . It has been 120 hours since my first call and I am yet to hear from them. My last call was made today morning and when I demanded that the matter be escalated or a technician be sent immediately, I was told that it will be done. But in keeping with...