Tikona Digital Networks Complaints & Reviews

I have launched one issue regarding disconnectionof my tikona service (consumer id [protected]) on 25th July, 2015. But today (25th August, 2015) one of their executive has told me that I have not raised the issue and he has threated me that they will send one lawyer in my house within 48 hours whereas in between this one month I have talked with their customer care executive 6-7 times and they told me that the issue has been registered not...

Hi, I was using Tikona service, I asked to stop service on 2nd april that before staring of billing cycle. Tikona kept sending me bills.. eventually they stopped with unnecessary final settelment due amount. Now I got call from[protected] saying they are filing case in delhi court....

This is a fraud company, It gave an Ok service initially, then worst technical department to resolve the issues. Even though they did not provide me 20 days of service due to technical issues, but no waive off provided for that tenure. They threatened me by filing a lawsuit, since i have no time i gave them that amount. Never Never ever ever get this broadband, its full of thugs....

I asked them to disconnect line on 10th may and 12th may. despite this they did not disconnect and now have send bills when i have not even used 1 kb data. they are threatening me with court cases and what not. they had sent goondas to my place to even collect the money. this is is the most disgusting company in india. no ethics nothing. calls to their customer service does not work. they keep you on wait for ages and then disconnect. the...

Dear All I would like to inform you that I am not satisfied with tikona service what they promise me they will provide me 4mbps wireless internet speed. My first, Login with tikona on 17th Auguest_2015-till now I did not get 4mbps its only login but cannot surfing maximum speed its 10-215 kbps (it’s coming always network identifying/Unidentified network and network cable unplugged) I keep calling to customer care but no positive response...

Dear Forum I'm Using Broadband service from Tikona or we Can say not using any services from Tiokna. My Connection Customer ID is [protected]. My internet connection is not working from last 11 days ( Aug 14). And I made Multiple complaints against this in Tikona customer Care. But these guys are Not doing anything about this even Executive ( I Talked with Mangesh, Pooja, Shersingh and 3 more Customer care Executives ) also just gave me some...

Hi My name is Deepak Rana and i am from Gurgaon Haryana. I have a tikona internet connection at my home, its been around 3 months since i am using tikona, but its not working properly since starting. I lodged sevral complain but tikona is not responding First they don't pickup my call, if any how they respond to my call they always put me on hold and disconnect my call from their end. My connection is not working from a long time and...

Whenever i make a complaint to tikona customer care, i'm being told that there is an issue with the rooftop device and they will be sending engineer within 24 hours to solve the problem. I get sms that engineer visit has been made but no person from tikona comes to resolve the issue. i have to call them again and again yet i see no positive reply from them....

Hi,
I have posted several complaints regarding the internet speed and it has not been resolved yet.
My account is registered in the name of Amit Kumar Gupta and my user id is [protected].
Here are some complaint ids
1-[protected]
1-[protected]
1-[protected]
1-[protected]...

I have paid subscription for 3 months. But sorry to say Tikona internet services are very poor, it worked only one month about. After so many complaints, i got no resolution. And now its over 2 months i have requested for disconnection but they took no action till now. They call me every day and say "we are forwarding your request" but they don't do anything and sending me bills every month and i am not even using their services. They irritate...

I had Used TIKONA Services for 1 Year and got it disconnected in January 2015. The customer Cell Confirmed that I have no amount Due... I Confirmed thrice and it was same. But today I got a call from [protected] Indra a Lawyer from Delhi Firm that I have not paid my Pending Bill and Tikona has requested them to File a Case in Delhi Court if I didn't pay by 12:00 PM today. Then I requested for Tikona ID and Amount. It was Rs 1560 which I paid...

Account - [protected]

It has been over a month, I'm requesting my plan to be upgraded and they keep saying it will be one in next 2 days or sometimes they say it will be done within 4 hours and I'm listening this nuisance from past 1 month from them. I have called more than 6 times and they have a same answer but not resolution and some times CUSTOMER CARE EVEN DISCONNECT THE CALL.

I'm using Tikona...

Hi My name is Nirav Pathak from Vadodara, Gujarat and i was using Tikona broad band since 2yrs till March 2015, after number problems which remained unresolved by Tikona coustomer care side i have decided to terminate their services in the month of March, they have send me number of Mails and messages to continue the services but i was not ready to do so. after couple of months they have send me the full and final mail in which they have...

I have a Tikona Broadband connection with Consumer ID: [protected]. Since I am reallocating to a new place, I wanted to discontinue the internet services. I have raised the request regarding same with Tikona customer care service on 19th August (Request Number: 1-[protected]). The customer care representative has confirmed that the request has been registered and i will be getting a call in 24 hours from the respective executive to help...

Hello, Tikona id-[protected] Its more than 1 month since my Tikona connection has been installed and till date I am unable to browse Internet for a single time. Technical Customer Care guys says: They are able to access my CPE so there is no problem and my problem has been resolved. Static IP Team says that: My CPE is getting rebooted frequently so they need to be change the PoE by field engineer. PoE...

Id: [protected] dear tikona, its really horrible services from tikona just complained abt speed booster plan issue...n now ping is high due to which speed is too low .. i have a plan 2 mpbs now getting speed around 0.70 mbps...its really unexpected complain id: 1-[protected] would request to do resolution on high priority basis......

I am disgusted and sick to death with their services, technical support and customer service team they are bunch of __, Hopeless and illiterate ppl, Mangers shy to come on phone and are good for nothing, I have given a Disconnection request with ref number - 1-[protected] with their technical team and with their billing team prior to that, I have not heard and my connection has not been disconnected, Never deal with these cheap ppl and...

From 22 July 2015, I called multiple times to [protected] (customer care no) for deactivation (customer id: [protected]), every time Tikona company provides local fake numbers which are not working like[protected], [protected], [protected], even dropped messages multiple calls for these numbers for immediate deactivation, so far (21 Aug 2015), deactivation not completed and not event collected the device and router, As I request for deactivation,...

Dear Tikona Team, I had availed a new tikona broadband connection on[protected] in the name of with tikona ID:[protected]. The next 2 days itself i had found that the internet connection was not stable or continuous.I am using direct tikona LAN, not using modem/router. After many calls to the customer care stating the above problem for which they finally replied that issue arising because of LOW SIGNAL.If my area has LOW SIGNAL,...

Hi, I was using Tikona broadband last May 2015 . Given closing connection request on may 1st week . Received update mail 16th may saying connection will be tarminated soon. I have not used connection from then. Have received mail to return device, and contact information. called to the provided number fixed several appoinment . No one show up. Then I called to customer care . Even drop several mail to customer care . No reply. I...