Tikona Digital Networks Complaints & Reviews

Dear Tikona Team, After using your service for a period exceeding one year, I wanted a disconnection due to service issues. Trying to make a complaint for my internet not working was such a tedious task for the customer, still you people havent acted well upon repeated complaints resulting in termination of services. But there is one thing you people were consistent upon: FOLLOWING UP FOR PAYMENTS. This is to bring to your notice that...

I had taken a connection in Pune. i disconnected the same in the month of April 2015 because i was permanently shifting out of Pune. When i called the company call center for termination, i told the reason of my termination that i will be leaving Pune by end of the month of April. However, i was not told at that point of time, that I have to submit any device to the company. I got a mail from Tikona at end of the month of May that i need...

This is to bring in your notice how i am getting cheated and harrased By Tikona . I wasted my money and time . I got mentally harassed by them I took the connection on Oct 2014 and for many months after getting worst connection experience i asked them for a disconnection. I gave disconnection request on May 2015. Still they keep sending bills to me, when i call them they said me to ignore the bill, they said they are automated bills,...

Hello Sir/Madam, I had requested to disconnect by Tikona Broadband connection user ID ([protected]) due to extremely slow speed and frequent disconnection on July 26 2015. Since then I have called the Tikona support multiple times on numerous occasions to have my issue resolved and to disconnect my services. However, the Tikona support representative keeps on informing that you will receive a call and always force me to continue using...

One of the biggest mistake in my life is getting registered to get the broad band service from Tikona on 9th Aug 2015, My User ID: [protected].Later using for 2 days, I started to face many difficulty accessing the login page and using the internet connection and I have registered so many complaints but it was not fixed. Every day I used to call the customer service 5-10 time [protected] to register the service issue complaint, nobody is bothered...

Hi all, I'm continuously being forced to pay monthly bill even I'm not using the services. Moreover The disconnections order was accepted by tikona, even then they are charging and the amount goes on increasing. Tikona ID is - [protected] They never took their equipment even I called several times and now I have changed my room so they are present at my old address. I'd like this to bring this under your notice that I'm not going...

Hi, My Tikona no:[protected]. I cancelled my connection on 26th may 2015. As shipping my home to new place in requested for ship but due to non availability. I requested to terminate my connection. But they didn't terminated my connection still generating bills and make threatened n calls to pay the amount without asking explanation. I need why still billing is generated. I need full and final settlement amount with no due form. If you...

Hi, My Tikona no:[protected]. I cancelled my connection on 26th may 2015. As shipping my home to new place in requested for ship but due to non availability. I requested to terminate my connection. But they didn't terminated my connection still generating bills and make threatened n calls to pay the amount without asking explanation. I need why still billing is generated. I need full and final settlement amount with no due form. If you...

My Request NO-1-[protected].( in tikona office) I brought this tikona service for MAY'2015. i paid for first two month ie for May and June. This is prepaid service. They sent me July month bill on 26th of June. which I paid. So in a way i have paid complete bill. Then in july month i told them to close my connection. They did not do it. In August month i again told them numerous time to close my account, but they did not do it. instead...

This is a complain against Tikona Digital Networks. Our user ID is [protected]. We haven't received our refund of Rs 38, 475/-. The payment was made on[protected] and have not even used the service. We were informed to wait for another 7days and since then, Tikona Services has only bought time from us without any further information of our refund status....

My tikona user ID is [protected]. I was facing poor connectivity and speed of tikona broadband from May 2015. after multiple requests it was not resolved and I decided to raise a disconnection request in July 2015. Initially I could not attend their 3 calls as I was out of station and I called their customer care number and informed that still the connection is poor and i'm unable to connect to internet. The executive told I will get call...

I m a pune resident.I have heard about Tikona services and thought of opting your flexible plans.Fir one whole week I tried to contact you service providers here in Pune, but it's very poor on yours and sad on the customer's part that no contact was ever initiated.Your service providers don't receive calls neither they respond to the request made.
Being a new customer, I had some queries regarding my long term plans.I...

I have raised a complaint to close my connection but they didn't do it instead they gave me a bill of 1200 rupees for which I never used and they are keep on sending the bill at the rate 2% interest. They are ignoring my requests sent via mails and even not picking my calls. Id [protected]...

I am writing this complain to bring light to the poor service i received from tikona digital networks.I am the user of broadband service provided by tikona digital networks from past one and a half year. In the first year the representative of the company was just a call away to help us but from past few months the situation has been awful. To highlight the present situation my WiFi connection from this service provider is not working from...

We have been using Tikona for the past 2 years. Recently, we shifted our place of residence and hence when contacted the customer care for re-installation, they did in a week's time and also informed us that the installation amount will be waived off. But the main problems arose after that. We started facing frequent disconnection along with poor internet connection. There would be daily calls made to the Tikona customer care, when we would...

My ID is [protected] and when got connection the speed was approx. 4MBPS - Rs750+14%taxes, I have complaint about speed issue multiple time in customer care and by email too, but every time I was given assurance that it will get resolved in 8 hrs to 24hrs. but it never happened and till date I am struggling to get 4 mbps speed. My speed is limited to approx. 0.5 MBPS speed and issue is not resolved. They arranged the engineer but Tikona...

Hi, I received a call from siraja @ 8 pm 31st august. These are following things we discussed 1 Full waiver from 5 July to 31st august 2. only 10% usage from 5 july to 31 august @ 512 kbps 3. Refused to give me details of my problem which has been solved 4. He confirmed by him that it is not necessary to always communicate consumer about request closed 5. He further told me that he will arrange a call back by Waiver team 6....

Applied for a Tikona broadband connection on August 15, 2015, and their engineer had the installation done the very next day at a cost of Rs. 2280 (connection #[protected]). As soon as the engineer left my premises, the internet connection has been down. I've called their customer care a few hundred times (not exaggerating) and have written numerous mails; however, it's been well over 15 days and there is no sign of a refund or resolution...

Got this installed on 23/08/15 . Since then I have been facing issues . I have been repeatedly contacting their customer service and the installation boys, but there is no response from them . I have requested them to remove this connection and refund the amount paid to them Rs. 2630 for 3 months subscription . Their customer support is the worst service I have ever talked to .
Customer satisfaction is none of their concern, they...

Account no: [protected] Hello Team, I have requested disconnection on March'15 and multiple time there after due to pathetic service quality, finally got disconnected in may'15. I have not used the service in April & May and all dues are paid before that. even after i am receiving bill dues. Now i am receiving call for legal notice. Please check the issue....