Tikona Digital Networks Complaints & Reviews

Having a Tikona connection is better than any suspense movie as, you dont know when you will loose connectivity!!! Its been just more than a month since I took Tikona. Horrible service. The very next day I had no internet access. The call centre has huge call waits and its extremely annoying and frustrating. Their standard response is that there is no issue from their end. A standard troubleshooting procedure is done...which i know by...

Last one month you tikona pepole what kind of research doing??????? For you information see the attached screen shot Service Requests is pending last one month and till now no positive action and out put. Internet connecting in morning late night i am writing this comment at 4Am. Its bean almost one month now no solution till now. Deadline was on 13th September_2015 Again one smart tikona engineer call me from Mumbai, and extended days...

Dear team, this is to bring to your notice that i have requested for a disconnection dated jun 2nd, 2015 for the below connection. request id: [protected] USER ID : [protected] Billing Account Number:[protected] Tikona team never responded / disconnected. Whenever, i call customer care, i will get only once standard response the concerned team will get back to me. It never happened. When requested the termination i have no...

Because of there tower problem there engineer not checked visibility i lost my money just after registered on 3 jun i gone for cancellation on 3 day because of no internet. They my device and everything but no refund i was told that i will get refund in 40 days but no response .whenever i called there call center after that i called for refund they disconnect even no Tl has spoken till now . so pathetic service I want to tell people plz...

Tikona - tikona service is not disconnected (Terminated) even after informing several times through mail & call.

Dear team, this is to bring to your notice that i have registered for a disconnection dated jun 3rd, 2015 for the below connection.

Billing account number :[protected]

User id : [protected]

Tikona team never responded / disconnected. Whenever, i call customer care,...

Hi, Tikona UserID-[protected], I have been using the service for the last 15 days, the decision to take Tikona was the worst decision I have ever taken in my life. Last 15 days 10 days No Internet access everytime some or the other issue. rest of days only u get access for 2-3 hours a day. Customer care has registered 10 complains so far from me and everytime assured that this time they will provide permanent resolution and please provide...

My customer Id is [protected] on the name of Ganesh Prasad Saraf. I have been using the Internet Services of the aforesaid Provider since 2-3 years. I dint have an issue before but since 6-7 months i have been getting a reduced speed of 512 kbps rather it shud be 4mbps as per my plan right now. I have been complaining about the same problem like about a hundred times. Sometimes i cant even get to my Login Page. Everyday i call your technical...

Hi there, I booked tikona and paid for 3-4 months advance at the time of installation so that the installation gets free. The installation was done on 1st June, 2015. I was facing speed issues and tikona wasn't delivering what it promised. I even contacted support for the issue and they send me an engineer to resolve the same but unfortunately it wasn't been resolved and then the connection was of no use to me. Hence, I called support...

I have a Internet Plan of the aforesaid Company. I have been requesting for a plan change on 6th of September. I got a callback but they said to firstly recharge your account by Rs 1250/- and then call on their number for further procedures. Thus, I did the same i paid an amount of Rs 1250/- and am trying to call their numbers for about 4-5 days for the same from my registered mobile number but they arent even picking up my call and are repeating...

The Internet Speed is at all time low these time, which does not load the facebook page. I called them multiple times, yet no permanent resolution. though there is a resolution it only lasts for a day only. The internet being browsed from the direct broadband line without any wifi device....

Hi All, I am a B.Tech graduate & Linux System Admin with 8yrs exp, working at SP Infocity, Phursungi, Pune. I am posting this to the forum so that nobody should get fooled with Tikona's service again. 1) I took a 4MBPS connection from Tikona (cust id: [protected]), and never got a bill. I asked for the bill again and again, as I had to submit the bills to my company, and claim for it. But I never got it (asked them continuously for...

Dear Team, This is to bring to your notice that I have registered for a disconnection dated 12th Aug, 2015 for the ID: [protected]. Although your team has disconnected the device around 2 weeks back, they have yet to collect it. Also to mention I have paid all my previous arrears and told them I would not be paying anymore due to non-usage, I still keep wondering why do you people keep calling me and generating invoices even when...

I have been calling tikona customer care for the last 1 month to cancel my account.Each time an angent talks to me and says he would call in a day and would send the final agreement.I have booked the cancellation request on aug 13th and its exactly 1 mnth but the cancellation request hasntt been attended.And they have been charging me money for this month even.My Account Id is 40020486 and i want it to be cancelled right away.I have got all...

Hi, I tried to close my tikona service, like every consumer has raised a complaint, it was never addressed until i posted in consumer complaints.in. It was address halfway thru. The termination of the service mail came to me on 2nd Aug 2015. Until now I am waiting for someone to pick the device. No one turned out. I have raised two complaints after this. 3rd September 2015 1-[protected] 09:[protected] 1-[protected] My termination...

I taken New connection 28 days back still not working disgusting and horrible service tikona people promises all are lie still lie tikona people, connection not working and deducting money also what broadband service name should be NO-KONA id [protected]...

Tikona / Mr Prakash Bajpai, Very very sorry to all I taken tikona net connection it’s my biggest mistake in life, it will not happen again anymore with me and with my social friends circles also. It’s very very nice ridiculous and horrible experience with tikona The kind of service you are giving to customers. It’s almost 28 days and issue stands unresolved. Every day i need to call to customer care and they open a issue assign...

I called Tikona Local Service provider to come and install a new internet connection. As it is anew connection they are very responsive and visited my place next day itself and installed the connection. I have paid installation charges with two montes advance. The engineer told the connection will activate within one day and I have to sent a message to 5667608 to reset my password. According to that from next day I have started doing that,...

Tikona is my service provider in chennai. I feel very sorry to say that they speed you promised and the speed they are providing varies by a very large number. i pay for a 4mbps plan and here are my speed test results http://www.speedtest.net/my-result/[protected] . At times the speed touches 4mbps and it is only at times as mentioned. When we really need to use the net, it tests our patience....

Today I got a call from[protected] on my mobile no. [protected] and she told me that she is calling from Delhi Tiz Hazari court. All she needed is to recover approx Rs.1400/- from me against the bill raised by Tikona Digital networks against an internet connection. It was my communication to the company that I want to disconnect the connection, which I made before the generation of bill as I was facing lot of problems with their internet services....

I applied to tikona broadband unlimited prepaid plan for 2 months with consumer id [protected]. I already paid 2250/- as per the plan on 23 March for services till 22 May 2015. Since the service provided was of poor quality, I raised many complaints. Almost daily, I had to call their engineer to fix the issue. And had to wait for hours to get it fixed. Tired from all this, I decided to disconnect it and made a request for disconnection and...