Tikona Digital Networks Complaints & Reviews

Tikona, this is to bring to your attention that I had placed a disconnection request (User ID: [protected]) in April 2015 and there were no actions from your end. Your executives kept on calling me to pay the bills for two months, during which I haven't used the service. Today (22nd September 2015), I got a call from your Lawer (Name: Mukesh Sharma, Cell: [protected]) and he gave me a warning that he's going to lodge a complaint against me...

Hi My User id is[protected] and i have called many times for disconnecting my request. But they are just simply forcing us to not to disconnect. When i tell them them about the entire issue they will tell my executives will speak to you with in 24 hours, since 3 months no executives called us. Again we have called 10 - 15 times then also they will tell their executives will talk to you in 24 hrs. Every month the bill is generating like...

I am a new customer of Tikona networks and they are the worst internet provider I have ever experienced. They are fraud and cheat. For setting up my connection I was asked to pay 2 months advance payment to tikona which was rs 2800. After using the connection for 15 days I started facing the connectivity issue and I filed a complaint on the customer care. After 3 days executive came and told me that my wireless box on my terrace is not...

This complaint is against Tikona Digital Services. I got Tikona installed at my place and paid in advance for 3 months. After the service was installed at my place, the internet sometimes either would not work at all or the speed was pathetically low that no website could be browsed. I made calls to their consumer court numerous times (I had to make STD calls to their consumer care in Mumbai) and no one helped me. No technician ever visited...

Since Last few month and even after my frequent complaint and constant follow ups I still faces the dis-connectivity problem and the said problem is on account of Roaming of Your Router Places on Top of the Building. On frequent follow up it is still going on... Please guide me what should i do further to get it resolved. I had also emailed about a months back, but i was disappointed as no response was received from tikona. Frequent...

Dear Sir/Madam, I had applied for Disconnection on 13th of July, 2 days before the bill date (15th July). Tikona takes payment in advance, so technically I had already paid for the bill and with 2 days to spare. My roof-top-device was collected on 22nd August by Tikona Engineer and I was provided a receipt. Since then I am being harassed by Tikona with different bills they keep generating. Initially by their system and later by...

Hi, I had done the worst mistake of my life by taking a tikona connection . I could not even use it for 1 week properlty . Always the Internet was fluctuation . I had paid an initial amount of 2750/- after all the frustration I decided to disconnect the request on 9th August 2015 . Its now September 18th till now my connection is not disconnected . I am feedup of calling there customer care . Please take a complaint and get my connection...

This is Subhrajit Dutt. I have Tikona connection with user name :[protected]. I have been facing regular Connection problems and incorrect and unjustified GB deduction every month. Every week there was no connection or very slow speed for 2-3 days. It is right to say that I was without connection every month for 8-10 days. I brought this to notice and literally I had to run behind your technical team and call them every day 2-3 times....

Hello, I have already requested to disconnect our connection id :[protected] in the month of May itself by calling to customer care as there is no signal on new address where we requested you to transfer the connection. the field executive who came to new address took back the modem and wire which he bought from old address. There is no pending bills as we have already paid the bill for the month of may. Before new billing cycle itself...

I have a complaint regarding My broadband connection with Tikona. My User Id is [protected] and I took the connection on 21 June 2015 with a plan of 2 MBPS speed and I paid 2850 Rs. From the day1 the speed was literally zero or very minimum. I never got the speed that I was promised. I called so many times to their customer centre and everytime they said, engineer will visit my house to resolve this but never came. After a few days, there...

Hi. I have a Tikona connection since August 2014. I have a nightmare about the poor utility/usage of this connection. For the past one month, the download speed is only in KBs while their assured speed is 4mbps; particularly, every weekend, from Friday to Monday morning the network is so busy that i cannot connect even one device. I have sent many letters from my ID: saran.[protected]@outlook.com; they just reply that our area is having network problem...

I was using tikona internet in my office amit enterprises 9/158 b kishangarh vasant kunj for 3 years as i had to shift i discontinued using services from around 18 may . Last recharge was done for 3 months around 28-2-15 for 3 months validity and the modem was also returned to co. Person for which i have reciept also . It was clearly informed to them when they were calling for renewals that i dont wish to continue and they agreed for same...

My tikona id is [protected]. their service is so poor. you try calling the call centre for any support or grievance, you need to hold the line for minimum 10 minutes before any officer attends your call. For every small error, the process is so meandering, that the internet remains closed for days. They just do not attend....

Hi, I used to have tikona internet connection 6 months ago. On 10th march 2015 I paid my internet bill since that day my internet stopped working, I called tikona customer care over 150 time in that month but the didn't solved my problem. I switched over my internet to beam/act fiber. Since then 10 march 2015 I haven't used tikona after few weeks a guy from tikona came and took the device installed by them and gave us service cancellation...

To, tikona digital network
Subject, disconnect my internet connection

I am prashanta nayak, account number - [protected].
I used tikon broadband last 5 to 6 years in delhi. Before i shifted to kolkata
I inform castomar care to disconnect my account but they assurance me
Tikona can provide service to me in kolkata. But tikona can not provide me
Broadband service, tikona's technical team...

I have some how managed to use Tikona for 6 months now, almost for 3 months i have been facing problems, most of the time, even login page will not work. I have complained many times, they are not ready to solve it permanently. I have losed money and my time, i used to work with airtel data card, even though i used to pay tikona monthly rent. Please close the company, so the others will not face such issues....

1-[protected] : Created disconnection request on 13Aug15, but they said it used to take 15 days to complete the process, but they not even confirmed my return amount and generated next month bill also. customer service, if I call them they directly disconnect my number, no one is responding, if they do so (possibly 5%) simply saying escalated. But no one responding....

My name is Palak Goswami.I’m totally dissatisfied with the kind of service provided by your firm. BAN –[protected] & Service ID – [protected] I was using your broadband service and had requested on 02/05/2015 by email to [protected]@tikona.in for termination of the same as I did not wish to continue the service. I received reply with a promise to attend the same within 72 hours. (Request No : 1-[protected].) I received call...

Good Morning Sir, I am very much disappointed with Tikona broadband service my consumer ID is [protected], since the time I took this service it is not working, I keep on calling them to rectify the problem, however they couldn’t also advised them to remove the connection. But they keep on bothering me and my wife to pay the bill. I am frustrated with their mail, phone calls and SMS. Please look into this matter; I would like to provide...

Today I got a call from [protected] & [protected] on my mobile no. [protected] and he told me that he is calling from Delhi . All he needed is to recover approx. Rs.1500/- from me against the bill raised by Tikona Digital networks against an internet connection. It was my communication to the company that I want to disconnect the connection. I was call to tikona customer care for confirmation of disconnection. I had paid all the dues. But...