Tikona Digital Networks Complaints & Reviews

Dears, I have requested for termination of my connection: [protected] but I am still getting charged. At the time I tool this connection the service boy told me that it is a prepaid plan but later on I have been conveyed that it was a postpaid one. I cleared all my bills, also called customer care to stop my connection but not sure why it is not yet terminated. I have received a bill again. I have not used a broadband for almost...

I was using Tikona Broadband services when i was in mumbai for more than 2 years till april'15. I shifted to bangalore in the month of April and as suggested by Tikona, i have made all the outstanding due payment to them and kept the connection on hold to check the feasibility of shift of connection to bangalore. Also asked tikona to collect the wireless modem from my apartments roof. Inspite of repeated calls no one turned up till...

I am Mantley harrased by tikona. I was pay 2280 advance for 2 months service but its unable to give it for not more then 10days. I always call and tel to the customer care that please solve my problem but they always reply the same answer that it will resolve in 24 hrs. But the problem is still continued. After face these condition again and again I was apply for disconnected my connection in just of 1 month use. My remaining one month money...

Tikona Internet Services: One of the most pathetic services I have ever seen in my life. I pay 1100 per month with plan as 4 MBPS upto 80GB. But the speed what I regularly get is 40kbps/05kbps/12kbps or so. I say that Tikona services sucks. CCE does not even care to take care of their employess, I have lodged compalaints a number of times, but no action has been taken yet. And so I have finally decided to get rid of these services. Also...

I have disconnected from the service and returned CPE and other equipment already. I have also got a mail from the company stating that the amount payable is Rs. 0/- A month later I have got a bill! I called them immediately and they have told me I need not pay anything and asked me to ignore the mail. However, I have received a new bill on July 10th! Today, I have received a call from [protected] and [protected] stating that the...

Dear Sir/Mam, This is in respect of my Tikona broadband internet connection. My account I'd is [protected] with 4 Mbps plan. I had been using this connection since last 5 months. In the first week of August, my connection started developing problems with intermittent connectivity. Sometimes it used to give proper speeds whereas sometimes it won't connect at all. We called up customer care number and they told to follow certain steps to...

My subscriber ID was [protected]. I have been receiving calls saying have not paid my due amounts from a mobile no [protected]. The caller claims herself as a lawyer and calling from Delhi Court. Note that i have paid all the amounts and even received a mail "Full & Final Settlement Amount Payable -[protected]" with amount due "0.00". from Tikona. This calls are very annoying, harassing and pathetic service from Tikona . I wanted to know 1....

Tikona is the worst connection and service in this world

Customer service is really really bad.
Following are few points which make it bad:

Unskilled technical team were unable to install connection. They are wasting time to setup a device for receiving signal.

Even signal drops they said this looks strength. Afterwards they were telling go and analyse to tower end. Once they started from...

I have made the payment on 8th and tikona officers say i have not made the payment and it's paid to different account. Tikona engineer gave the id to make the payment and i have made it now they say it's wrongly paid. Payment made on - 8th august client id - [protected] I have Request for refund, they just ask to wait for 72 hours, it's almost 20 days but no proper resolution or action is taken. Please help us to resolve the issue....

I am not getting speed snce[protected] and have been complaining from the same day but dy are not listning, saying today tommorow 24 hours 8 hour time and all fake promises.please help me out. i am having a 4Mbps plan and getting 0.17, 0.40Mbps speed. I am seeking a waiver request till date i have paid the bill. Hope my problem will be understood and action will be taken a soon as possible within 7 days, otherwise i have to knock the...

This is one of the worst companies.They claim everything in their ad campaigns and internet speed bla bla but has zero customer retention.i got my tikona installed in july 2015 and instantly they requested to pay 2100 which i did.After 15-20 days of service, the net speed went down and no connectivity during day time.i phoned customer care numbers numerous times .they kept on cheating me saying that they are resolving my problem.there customer...

This complaint is about Tikona services. If you are planning to buy tikona please do not go for it as they provide services only till you buy the connection. I have been requesting for disconnection of services but I never get any response from tikona. The helpline number doesn't work as they just say that the custom care executives are busy. Even though I have a 4 Mbps line the speed I get is 10 kbps. I even wrote to them to reduce the speed...

Hello,
I've used Tikona service in Pune for about 10 months till Apr 22 2015. My Tikona Renewal date was 26 Apr 2015. But I've made a disconnect request on 22nd Apr 2015 and never used after that. I got one e-bill email from Tikona with late payment charges. Tikona did not disconnect my service and delayed for 2 months and finally disconnected on 06/06/2015. Leter 3rd party person collected the Modem. Now I'm getting...

I am Rajinder Singh customer of Tikona ( Id [protected] )who opted for their services on 4th July 2015. To my shock I started getting various disruption in services from 6th July and then monitored my connection for two days and because of no resolution provided to me by customer care I opted to move out of connection and asked for refund of my money. Till date I am facing so many probems of Internet drop, Speed Issues, Internet Access...

Hi Team, I raised a compliant to de-activate my account on 25th May and thereafter I never used the Tikona Internet. I received a several calls from Tikona Care for the confirmation of De-Activation and I Confirmed from my end to De-Activate the service. Still today the account is not deactivated and receiving too many calls and messages for the payment [ All calls are system generated ]. I received a call today from Tikona and...

I have been using tikona broadband for the past few months. I am now willing to discontinue the service. I had asked for a discontinuation of the service on july 18th 2015. They said my discontinuation was under process. I assumed it to be discontinued and i have stopped using the internet since then. But i received a bill for the month of august. When asked about it on august 25th they said my complaint was closed, but I am sure I didn't...

The problem started when I decided to disconnect my net connection in April . Till then there had been intermittent discontinuation in internet, and I have had to face several issues. Finally I had mailed TIKONA on April 21st 2015 about my wish to disconnect since used net on only my phone and did not require a separate broadband for that. I had paid the bill in advance till my billing cycle (closing 25th April 2015). No one got back...

Hi, My Name is Nikhil & my contact number is [protected]. I had taken Internet connection from Tikona and was facing lot of issue from their side in terms of Network and connectivity. I had raised multiple compliants on their customer service. finally they had sent a Technicial for the resolution of my complain and he did nothing good to make things work. Rather he stole the Internet Adaptor from my house without informing anyone. After...

I bought new connection for 1 year 4 Mbps speed internet plan but After 2 months my speed was low now its coming 200 - 300 Kbps, I already complained about this issue in tikona customer care but they did not reply and resolve the issue since two month. I already mail to his manage "" but still not ant action and response from him. Now I am tired, I already ask many time to cancel this plan and return my money but they are not giving me my...

Hi, I was using Tikona service, I asked to stop service on 2nd april that before staring of billing cycle. Tikona kept sending me bills.. eventually they stopped with unnecessary final settelment due amount. Now I got call from[protected] saying they are filing case in delhi court....