Tikona Digital Networks Complaints & Reviews

My Account No. is [protected]. I moved to another city and I requested 'Tikona' to disconnect my internet connection. And then I got the call from their advocate to pay the dues. I paid the dues hoping that now this time, my internet connection will get terminated. Then they said I would have to return the device or else I would have to pay Rs. 1500/- as fine and I told them as I have no access to my old home, I would gladly pay Rs. 1500/-...

Im using tikona internet connetcion from 2 mnths but doue to der bad network i hv requwsted them to disconnect my connection but dey r nt ready to do, i hv been requwsting them sincne 3 days bu they just igoring my request n automaticallay my call ll bw disconnected ... tikona user id:[protected]...

This is the worst case i ever faced in my life . My user id was [protected] of tikona service .i had made payment and also returned device to them now today i got call from [protected] addresing himself advocate of delhi high court .he was asking to pay 2500 immediately else as a penalty i hav to pay 52000 as per company policy etc... I had made all payment but still they are cheating to customer and harassing me please take appropriate...

I was using tikona broadband service & having plan of 4Mbps but getting speed of 30 to 50KBps. a rgistered complaints many time in tikona customer care but no body attend my problem. so at last i made a request of closing the service but they didn't even close it. now they send me messages of bills pending & called me that they are complainting me in cibil. under pressure i paid bill. even now they are sending message of bill of current...

I have made compliant on 6.08.2015 till date no response from tikona they are charging Rs 100 for delay paymnet, from last 2-4 months our net connection is not properly working, when we call to cust care they simply says switch off the device wait for 10-15 min & our srvice engineer will attained the call, they not have the proper technical staff for attainding the service call, one off the worst service providing company our cust id...

Because of the poor service provided by Tikona Broadband company I decided to terminate the connection for which the request was acknowledged and I got an email on Tuesday, 16 June, 2015 12:04 PM that the connection is terminated and the amount payable is 0. On Thursday, 6 July, 2015 10:32 AM I got a call From Adv Mukesh Sharma mob [protected] claiming to be a legal lawyer from Tikona Broadband company practicing in Delhi High Court in...

Hi, Tikona is the worst ISP. I took 4mbps/50gb unlimited plan, since installation(Aug, 2, 2015) 1. I constantly face disconnection problems(works 5 mins doesn't for hours) 2. Speed is averagely on 0.7 Mbps, If I'm lucky would touch 2 once in day(just touch.) 3. Customer care is by far the worst I have seen, they are unwilling to resolve anything. 4. Billing department is incompetent enough to ignore bill waiver they themselves provided in...

I have never done this or wanted to do- TO CRITICIZE ON A SERVICE PROVIDER, unfortunately have to do it. this is the worst ever service level i have faced in the last 5 years!!! the network team us DUMB and dont even respond properly and billing team lives upto their expectation as wel if not worse than the tech team!!! no one is bothered to see the technical issue nor the billing issue!! their CS is icing on the cake!!! KEEPS US ON HOLD...

Whomsoever It May Concern. Kindly treat this as last intimation for the lapse in services promised by Tikona as per the monthly plan aggreement. To further elaborate the issue please be informed that as per the bill plan i should be getting 4mbps speed however its been more than 40 days that i have not even seen speed of 2mbps, this is treated as breach of the agreement as per the TRAI regulations As an effort to intimate/give opportunity...

Hi, Tikona is the worst ISP. I took 4mbps/50gb unlimited plan, since installation(May16, 2015) 1. I constantly face disconnection problems(works 5 mins doesn't for hours) 2. Speed is averagely on 0.7 Mbps, If I'm lucky would touch 2 once in day(just touch.) 3. Customer care is by far the worst I have seen, they are unwilling to resolve anything. 4. Billing department is incompetent enough to ignore bill waiver they themselves...

Hello Mr . Prakash Bajpai I m using this tikona BB from past 2 years and from Jan-2015 you started cheating with not giving proper speed . You are proving me 200 to 512 KBPS. I sent all screen shots of my speed from Jan2015 to till day to your customer care please check. you can check from Jan2015 how many times i have complained saying that i have not getting proper speed and facing lot of issue. But no idio** responded or came...

Hello Mr . Prakash Bajpai

I m using this tikona BB from past 2 years and from Jan-2015 you started cheating with not giving proper speed .

You are proving me 200 to 512 KBPS.

I sent all screen shots of my speed from Jan2015 to till day to your customer care please check.

you can check from Jan2015 how many times i have complained saying that i have not getting proper speed and facing...

I had Tikona Wi-Bro Account BAN #[protected] at Chennai. It worked for 2 to 3 months that too with many complaints of NO SERVICE frequent ERRORS IN CONNECTION etc. After 20 March 2015 internet service went dead once for all for more than 15 days. My several calls to their Call center was not useful. I sent termination request by email On April 6, 2015 9:42 AM. In April Tikona Rep from mumbai called me over phone and tried to retain...

Customer id : [protected] I have requested them to close the connection repeated times over phone and email. They do not seem to entertain any request for closing the connection. On top of that they continue to send me bill month over month. I was not getting satisfactory service from 4th of july onwards, I formally asked them to close the connection on 16th of july via email, due to their bad customer service. They do not seem to...

I am a user of Tikona ISP since past many years. My user id is [protected] My plan is retail 4 MBPS. I am experiencing the issue o[censored]NSTABLE INTERNET SPEED and REDUCED SPEED since last two years. I have mentioned this to the customer care many times but they keep on saying the problem will get resolved but it never does. I pay around 750 to 850 bucks every month and still get this crappy service from this ISP. I am considering...

Name -- Gaurav A shah User id no- [protected] contact no[protected] I took the internet connection on 22/7/2015 and till now my internet services is not working. so i complain in tikona care but they will send technician but then also problem is not resolved so on 24/04/2015 i cancelled internet services. but then also they will generate the bill . but i cannot use any services. so i want to refund my entire money which i already give...

I have installed tikona connection on 22 jan 2015 and paid 03 months bill in advance and hardly got connectivity on 20 days .All my complaints went in vain. Finally i lost my connectivity on 12 April 2015 and not yet reconnected. Bill generated for this period and getting threat calls to pay the bill for this months for which i didnt get connectivity. Now i got another mail regarding termination charges Rs 1500 . I want o move legally against...

I started using their services from last 2 months. Internet connection sucks all the time. There is no proper connection and proper resolution from customer care. They didn't even care about the complaint that was made. I did not use the service that I paid for and then on top of it they are asking for money for some reason....

Dear Sir / Madam, My Tiknona A/c. (User ID:- [protected]) was closed some back in Jun 15 and today I clear the outstanding bill amount of Rs 382.00 and did an excess payment of Rs. 1700.00. Please refund the excess amount back to me. Looking forward for your support. Attaching the transaction details for your reference. Dear Subscriber, Thank you for your Tikona payment. Find below the details: BAN : [protected] Payment...

Hi

I have been a using Tikona services since last 01 years, bit now sits services are not worth while.Even after repeatred request, no one is handling the issue.
So I request you to closed the connection so that I could avail the best internet servives available in my area.
Please closed my tikona connection as tikona is one the bad service provider.

Thanks

--
Bhupendra Singh...