Tikona Digital Networks Complaints & Reviews

I have sent mail to tikona to disconnect as i am changing my current location.. No action has been taken for the past 1 month... If tikona is planning to extend this disconnection period and charge for the same then I will have to apply laudge a complaint against them in the court. I have raised many requests for disconnection and sent lots of mails but there is no response from tikona. the below are the communications made with tikona team. Aug...

I am not able to connect to internet since last three days. I have called you guys, 4 times, and every time I get an answer, that it would be fixed in 8 working hours. And, last time when I called, you guys put me on hold, and then never replied back. What kind of service are you guys providing, if you cannot fix an issue in 3 days time even after calling so many times. Your customer care officials doesn't know how to talk as...

Hi, You can check my previous complaints which never been taken care of. I'll type it again here. In short I need a full refund, and everytime I call tikona customer care they say it will take 48hrs to process the refund and they never send email or provide update. More than 3months so far, they took my money and cheated. SRF Number [protected] Name JAVID HUSSAIN registered in my dad mobile number - [protected] My mobile...

Tikona id: [protected] Anshu Sharma contact No. [protected] I have not used your service since may 2015 and also I dropped a request for disconnection but still the bill was generated and now I got a legal notice for the bill payment. Customer care is also not working. I need to talk to the supervisor or customer support team urgently but there is no response from the company. The legal team has collected a large amount from me otherwise...

Dear sir/Madam I am NIdheesh, I have purchased internet connect from Tikona with 4mbps connection on 11/08/2015 with Cash INR 2, 380 in advance for installation and 2 months connection fees, since I took an internet connect there is a problem of connection from day one. And also internet speed test never cross more than 256 Kbps speed. I have raised several requests to their technical team but no one have attended my request for assistance...

Tikona has the worstest service in broadband, they bloody take money and do not provide services. i tried reaching to them through calls, mails every possible way but no resolution was provided. There network works for 30 minutes and then stops working for entire day. Customer executives are so unprofessional that they always talk rudely and keep call on hold. I have recordings wherein supervisors are arguing among each other to take call...

Dear Sir/Ma'am, Due to overdue charges of May & June month ( 2000+ ) my Tikona Account - [protected] was suspended on 5th july 2015, I made a payment of 1000/- ( 2 times ) on 16th july and 23th july 2015. And on 23rd July, 2015 Mr. VINOD ( +91 [protected] ) state that now my billing circle is changed from 7th to 25th of every month and your all dues are cleared...now u only have to pay monthly rental of 1000/- + service taxes on 25th of...

I have purchased internet connect from Tikona with 4mbps connectoion on 11/08/2015 with Cash INR 2, 233 in advance for installation and 2 months connection fees, since I took an internet connect there is a problem of connection from day one. And also internet speed test never cross more than 1mbps speed. I have raised several requests to their technical team but no one have attended my request for assistance their call center people only...

It is the worst internet service I have ever used. After closing the connection, someone called me saying he is tikona lawyer from delhi and I got court notice. Their representatives even worse, they will never come and get the wireless device after disconnection even if you call them multiple times. And you have to pay for their poor attitude. Never ever go for this ISP. Ask the tikona representative people to come and collect...

I have closed connection also I have received confirmation email from tikona. I attached. But they are saying amount overdue is there. I received call from +[protected] number for amount overdue. I don't know how that possible after closed connection without any outstanding amount....

To, Consumer Forum I am buy Tikona broadband in Feb 21 Th 2015 my Account No.[protected] having User ID [protected] and i pay advance 3 month rent rs 5000/- but after the installation i am not getting connectivity regularly and i am company more then 15 time {26 feb, 29 feb, 3 march, 6, 9, 14, 17, 19, 24, 26, 29, april 1, 3, 6, 8, 9, 12, 14} still 1 month but no one come and i am not getting any proper reply from them then after i request...

I took connection 2 months below, but i am unable to access net connection so frequently, i have raised complaint end number of times but still i am facing issue I want my money back and wants to raise severe complaints against Tikona Broadband for mental harassment My username is : [protected]...

Hi Team, Already there are many online request numbers raised by me. No response from your customer care team. You guys cant even send a reply mail. ? For you kind reference the online request number which was generated last time for my mail is 1-[protected] . I have asked many clarifications. Nothing has been explained yet. Three major questions from my side: 1. Your team itself confirmed via system generated mail that as per...

Date of incident - 13th August 2015. I have sent couple of e-mails to Tikona customer care I did not get any response for any of those e-mails. So raised termination request of Tikona broadband connection by calling the toll free number. I have not used Tikona connection from 7th May 2015 and I paid the bill for 7th April to 6th May. Tikona support still used to call me and ask to pay bill for the cycle 7th May 2015 to 6th June 2015....

I had been a user of tikona for six months due to there bad service and careless attitude I had requested tikona for disconnection also not once i have requested 3 times to disconnect but for any reason they never proceed. I have called the customer care again for the status they asked me to pay some amount which is pending in and i paid to there agent whose name was Moin he disconnected the cable and modem in my house and left. I cant understand...

I had been a user of tikona since 2008. I had requested tikona to shift the connection to my new address and they did not get back on the issue. I hav called the customer care a 100 times on the same and they said their executive would call back. They started charging for the subsequent months when the connection was inactive and when I informed the same to tikona they had told that they will clear the bills and confirmed the same. But after...

Hello sir, I am praveen chouhan I was using tikona service but last 3 month they are not providing good service and not listen proper. they tell me that they provide me refund but not give. Please sir help me. Now they are complain against me. that i not pay bill that not right. thanks Praveen Chouhan [protected]...

This is with respect to Tikona Broadband User ID : [protected] (Babusapalya, Bangalore) I have been facing issues with Tikona Broad band Connection as mentioned below 1. Tikona Network does not get identified in my laptop and does not login at all. 2. After a long Struggle hardly it will get connected but later hangs and Net goes down. 3. Tikona Person suggested me to load Google Chroma or Mozilla to over come the problem which was not...

Hi, My name is Amit Holkar and My Tikona Service ID No [protected] & Billing Account Number[protected], I requested for tikona braod connection and Made 3 Months Advance payment of Rs. 6000, In the first month, I faced lot of problem with the Tikona connection, it use to disconnect in every 5 to 10 minutes and I need to call customer care and they used to tell me same thing that fiber is cut down in your area, Internet connection will be...

My Tikona account(Tikona broadband [protected]) was terminated and I got full and final settlement mail on 19th June 2015 stating that Billed Amount payable till (06/22/2015): Rs. 411.99. I have returned the modem and device already (I also have receipt of this). I've also received confirmation from tikona.[protected]@tikona.in that full and final settlement is complete with the transaction id. In spite of this i got a call today dated 12th Aug...