Tikona Digital Networks Complaints & Reviews

My Tikona Id is [protected]. I am facing low net speed for 2 weeks . I am getting a download speed of 0.75-1 Mbps while I pay for a plan of 4Mbps. I have been complaining to customer care(both over call and mail) for this for a long time, almost daily now. But there has been no resolution to the problem. What I get to hear from them is that our engineer will visit you within 24 hours. But nobody comes. Only what I get is a message that...

Tikona Subscriber id is : [protected] My connection is already terminated with no dues. Still these Tikona goons are sending me bills and sms with outstanding amount. I have a hard copy as well as a soft copy of termination confirmation and no dues from Tikona itself. These knuckleheads are harassing me to file legal processing against me for Rs.632 which is wrongly charged even after disconnection. I demand apology from Tikona and Mr....

I am not getting tikona internet connection.i have been complaining the customer care for the past 2 weeks but they dont send any engineer to repair.i am going to disconnect my connection if this problem goes on and i will also go to consumar court.my user id is [protected]...

Hi, My name is Mohammed Khalid Quddoos, I had called tikona customer service in Jan 2015 for cancelation of service, my service was not canceled later I had called in the month of Feb 2015, since I was shifting on 14th of feb from bandra to mira road. my service was not cancelled late I had received a call for bill payment I provided them my mira road address and asked the person to come and collect the payment from miraroad. and insisted...

Dear Sir, This is Shripad Kulkarni, I was using your service until March 2015 but later disconnected the service. On 6th July 2015 around 11 AM I got call from : +91 [protected] was named himself as Mr. Gujral and asked me to pay the amount of Rs 4070/- and you will receive amount of Rs 3570, which is Rs 4070-500. Rs 500/- will be charged against usage or some other charge and will receive the rest amount within 48 hours, if not tikona...

Hi, I terminated my tikona connection long back because of the poor connection and worst service provided by them with clearing all my dues but even after disconnection they keep sending us wrong billing mail and when i contacted the customer care, they said billing letter was sent by mistake and they won't send any letters from now on but they keep sending us the mail for next few months and later they stopped the communication. After...

Dear Team, I had taken broadband with tikona digital on 25-may-15 & i had paid 2 month advance with instalation of INR 2250-/ through my credit card. From very first day i had faced problem with connection, it was not worked on very first day. I had registered complaint so many times, they forwaded twice their engenierres but problem still remain the same. Fynally i had requested for full amount refund & disconnection of broadband...

Hi, I was availing broadband services from Tikona Digital services till my final communication for termination of the same on 14 MAR 2015. But even 3 months after having terminated the service, the company is sending me bills each month and is in fact adding up amount each month. Kindly help me get relief from such deliberate harassment. I have mail records of these interactions and I can share the same if required. Looking forward...

Tikona is not closing the account . i have send multiple mails to all the costumer care emails, even to something called a Appellate authority ( Somebody called J Nair) .all they say is we have acknowledged your email..
but no action, i have tried beg and plead with these guys but they will answer.
At the most they do is give missed call to your number, even if you pick up they will disconnect, if you call back there is no answer...

Hi, I have raised request (request no. 1-[protected]) to close the Tikona Connection [protected] at the end of Mar'15 month as I am moving to another city. I have also returned all the instruments on 30/03/15 (already paid monthly bill upto 07/04/15) with no pending dues. After moving to another city (Pune), Tikona guys started calling me to again take the connection but as my new area does not support Tikona so simply asked them to close...

I got tikona connection ( user Id:- [protected]) on 18 th July. Only 5 days, it was working fine. After that, speed was reduced. For the past 7 days, it was not connected itself. I called customer care 20 times. they simply told that it is tower problem. it will solved within 8 hrs. but, still the problem is not solved. After 20 calls to customer care, 5 service request, today i received a message to contact technical person (Vaitheeswaran...

Same complaint -- tikona is not closing the account . i have send multiple mails to all the costumer care emails, even to something called a Appellate authority ( Somebody called J Nair) .all they say is we have acknowledged your email..
but no action, i have tried beg and plead with these guys but they will answer.
At the most they do is give missed call to your number, even if you pick up they will disconnect, if you call...

Hello Sir, I am facing frequent disconnection in the tikona network. The problem is not resolved in spite of multiple complaints and multiple follow ups. Please help me resolve my problem asap. The customer care guys always say that problem will be resolved in 24 hours.. some times it works some time it does not work. I am really fed up with it frequent disconnection and speed issues. Please help me resolve the problem. my customer...

Hi, I raised request to close the Tikona Connection [protected]. I raised the request on 26th of June. I gave the reason as poor broadband connection. The customer support person said the connection will be closed on 10th July and after then in 2 working days, which is around 13th, I should get the final bill. They said tikona will try to fix the issue. But no technician turned up to my home. The date went past 10th july. I got a new internet...

Hi, My user ID:[protected]. My internet is not working using wifi router since last 13 days.Your technical support team asked me to change wifi router, even after changing wifi router internet is not coming.Now from last 3 days they are promising me call support but I have not received any call to solve this problem. Please solve this issue otherwise I will DISCONNECT it and I WILL NOT PAY MY PENDING BILLS....

I installed Tikona Internet at my house mainly because we have only 3 ISP in Rajkot. Reliance being reliance has THE WORST customer service. My plan is of 4mbps till 80gb and after that i get 512kbps.So I had to pay for 3 months in advance for the service. During this 3 months, i had have not a single moment of stable connection. It keeps dropping like every 5 minutes. I need to go and restart their modem. Even if it works, i get speed of...

I Chandrashekar with Tikona account number [protected] have placed a cancellation request with reference to Service Request Number 1-[protected] on 5th July 2015, and i got a call from Tikona regarding the same while i confirmed them please disconnect the service since i have ACT INTERNET at home now. I also have received an email from tikona stating the cancellation will be done within 15 working days, but yet have received a bill for 2950/-...

Actually i got connection on 23 June'15 and made payment of 2280 INR and my internet is not running from 25th June'15 when i call to customer care they don't response me. I requested for disconnection also but no one came to me and now they don't pick phone also. Can any one help me please....

Hello,

I have subscribed to tikona broadband services for about an year now and I have been requesting a disconnection past quite a few months and everytime I call the customer care my call is either disconnected by the agent or my complaint is being unheard. As I spoke with the last agent, I explained to her that I have been requesting a disconnection past 3 months and i have also been asking for a home pickup for the balance...

Dear Team, This is regards for the net connection purchased on 5th May'15 by depositing Rs. 2650 as advance by trusting there team member. Post that not even a single day able to use there facility properly. Spent almost Rs. 800-900 on phone call without getting any solution. Now the company is not disconnecting the connection and asking me to use the way it is. Also I believe this company doesn't have any manager or even supervisor who...