Tikona Digital Networks Complaints & Reviews

I had given cancellation request to tikona, on their customer care no.[protected], on 7-May-2015. I was given the request no. :[protected]. As per system details of tikona, my last usage for tikona connection was 22-May-2015. Also, I have paid the last bill generated on 7-Jun-2015 for my customer id no. : [protected]. Even after repetitive followup with tikona customer care, they have not bothered to cancel my connection. And now...

I hardly have network access and when I have, the speed is not even one tenth the speed I have subscribed for. I have called the customer care more than 15 times and got nothing but wasted my time and money and caused mental distress to myself. The person who took my installation request is not picking up the phone after promising to have this issue resolved in 2 days. I am using my 3g connection now. my client id is [protected]....

I took TIKONA service on 5th July 2015 with a pre-payment of 2850. Customer ID: [protected]. Even during Installation I faced connectivity problems but they assured that it will be fine once the installation is complete. But the service took 5 hours to even start. From then on, I was not able to the network even for 1 hour. Always while connecting it would show Unidentified Network. On speaking with the customer care, they would simply...

My user id is [protected] for tikona connection registered in the name of AMit Gupta. I am facing frequent disconnection and slow speed. The executives are just delaying the repair, and are also unable to trace the issue. Here is the list of the complaints 1-[protected] 1-[protected] [protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected] 1-[protected]...

Hi Tikona, This is regarding the collection of device for [protected] . I have not got any call from the person who is suggested for collecting device yet.i called him 2 times, he said, tikona is not mentioned to collect the device.but asked him for techincal assitance.I do not want want technical solution, this is for collecting device. Please do not delay to collect the device. Please note i am vacating my house..kindly treat...

I have been using this TIKKONA broadband for 4 months where I used to get issues and then it gets resolved after complaining. Later I got an issue which was intermittent and there was no resolution and I asked them to disconnect my connection. But they are now asking me to pay 1330 rs. I have not used for the last three months and they very well know this is in their data . Please investigate and stop this frauds from the company...

Dear Tikona Team, I have taken your connection having a faith in your company, but your unprofessional attitude towards your service and cheating people has forced me to write a complaint in this forum and also in consumer complaint forum. I had taken your connection on 23rd feb-2015, wherein your sales personal has given the false promises about the network coverage etc. He had assured me that the area is under feasibility and had asked...

user id is : [protected]. Name. : Jayesh Prajapati Mob no : [protected] l Hi, My account no is [protected] me really sorry that i dont understood tikona service and takes ur internet. pls forgive me and disconnect my internet. that was my biggest mistake of my life that i join world best cheat company where them internet never work continues and i complained on 25-06 and makes every complain but every time false commitment and why u...

id- [protected] sir i took the connection last month but now its horreble for me ... even i could not use net half an hour properly. i want to disconnect your service and refund my money with no choice.. your company had cheat me... enough now......

Hi Sir, I am a new customer of Tikona and using it for last 1.5 months and sorry to say this but my experience is horrible with Tikona. ISSUE is" Connectivity breaks on regular intervals, I am not able to use internet continuously for an hour, If any chance it got connected the speed I received is so poor that I cannot use it. Most importantly, I have written more 6 complaints and had called your customer care almost on daily basis...

I am a new customer of Tikona and using it for last 1.5 months and sorry to say this but my experience is horrible with Tikona. ISSUE is" Connectivity breaks on regular intervals, I am not able to use internet continuously for an hour, If any chance it got connected the speed I received is so poor that I cannot use it. Most importantly, I have written more 6 complaints and had called their customer care almost on daily basis but no...

I have been seeking disconnection for a month as the service is extremely shabby and the technology clearly prone to routine failures. I have sent at least 5 mails requesting disconnection and I have had little success. Extension of my connection appears to be the intention of this company, such that the company can seek payment from me for ever. Tikona has provided a connection that does not provide the stated speed (when the connection...

In dec2014 we requested tikona services by calling on their customer care number to disconnect our connection due to bad connections. Still they forced us not to cancel but we insisted on it and they agreed that our connection is cancelled. Still from Jan 2015 they started sending usual bills as i already have personally disconected all the wires on 30 Dec 2014. In april i got a call from one named Alka Mishra as Advocte ([protected]) to pay...

Hello, i'am an engineering student in Pune. well, I wanted a decent working internet service at my home and there was an ad just next to my building of this company guaranteeing a fast and reliable service at cheaper rates. So, i called them. One of their official came and he asked me the plan i wanted and the connection i wanted my connection to be at. He took 2300 which included 2 month advance payment. He then said the connection would...

Date of the incident: 7/07/2015
Customer id:[protected]
Description of the incident date :7/07/2015--- no internet received, thought that the issue might be temporary. Called them on 8th july'15-complaint registered and asked to wait for 10-12 hrs for resolution. Till 10th july'15 from 7th july no internet. Called the customer care 12 times may be more than that. False promises and it will be rectified soon. Engineer...

I got Tikona Broadband Connection installed in Mumbai on 16th June'2015. The Tikona engineer installed it around 9.00 pm. And took advance payment of around Rs. 2400/-. My reference number is 6290837. When the tikona engineer installed the internet, he showed us that the net ios working. But within 30 minutes of the engineer leaving my house, the internet stopped working. I called up the engineer immediately around 9.40 pm on 16th June, but...

Tikona User Id: [protected] (Dushyant Tiwari) Registered Mobile: +91-[protected]. Address: Flat No. 307, Nanak Nagar, ring road, Indore. I'm using Tikona broadband connection from about 1.3 years and I was paying for that company at the time, but last renewal time, I was out town, so I was not able to pay and I requested to Tikona customer care, please disconnect the my internet connection, I'm not able to pay right now, when I reach at home,...

I have been asking to get RID of the nonworking utterly unprofessionally managed Tikona internet connection since june 26th. Have not used it for a week. The rains made sure there is no connectivity and the technical team is always busy on other calls, making me wait for an hour and more only to get disconnected. This went on for the whole of 24 hours. And I decided I dont want the connection. I tried connecting on June 24. Hardly any connectivity. so...

Dear Team, I would like to inform all that tikona does not give services for last 60 days though all bill are paid in advance, MY consumer ID is [protected] and last complaint NO, is 1-[protected] (out of 50to 60 complains). No one could able to solve the technical issue till date . I am using tikona internet for more than 4 years and hop the higher authorities will take immediate action on this issue . Thanks & Regards, SUPARNA GHOSH...

Hi All, I have used this tikona internet service for three months. For technical support alone, I have called them more than 60-80 times in three months. Most of the time, internet won't work. There is a login page for authentication to start the internet. That login page only don't load most of the time. To talk with customer care, you need to wait min 3 minutes to 5 minutes. They usually say, there is a problem in your rooftop...