Tikona Digital Networks Complaints & Reviews

tikona cheating people and putting bill even after i told disconnection and i m not using tikona from MAY 31st but still they puting bill and puting my account active.very worst network i choose in my life, please take this complaiint. i have mail proof of my disconnection. this my number [protected] if they didnt resolve i will complaint a case in MADRAS high court....

I have been using tikona for quite some time. The major problem with these guys is that the internet stops working for 7-8 hours especially around midnight, i work virtually and this is a major issue. I have lost quite a lot of money because of this. They don't even allow waivers because minimum time for waiver is 24 hours but i have paid for 24x7 internet and come on this is 2015! 7-8 hours is ridiculous. Either there tower is damaged...

My consumer ID is[protected] and I have been using Tikona (4 mbps plan) reluctantly for more than a year. Although the services were intermittent, I wanted to inform you about the sort of frustration that the customer care and technical support personnel can put us through.

It started with consistent disconnections in last week April 2015, wherein I was told that the downtime was due to infrastructure upgrade. I silently bore...

Tikona user id number-[protected] Compaint id Number[protected] Kindly help me out from this mess- Tikona agents calling from different numbers all the time([protected], [protected].[protected]-) getting calls from these numbers and they are saying that they are calling from delhi civil department, Chamber no 34 they r talking with me with abusive language and harrasing me for payment of - user id no-[protected]- i used thier connection...

Dear sir, I am using broadband connection provided by TIKONA(ID [protected]). I am facing serious problems from last few months (more than 4 to 5 months). Following are the list of some compliments (what I can remember, but plenty are there) raised but Tikona closed them without providing solution. Even I have requested for termination of my connection, no response I found. Kindly do needful. Date No# 09-Jun-15 1-[protected] 10-Jun-15 1-[protected] 16-Jun-15 1-[protected] 19-Jun-15 [protected] 20-Jun-15 1-[protected] 20-Jun-15 1-[protected] 21-Jun-15 1-[protected] 22-Jun-15 1-[protected] 23-Jun-15 1-[protected] 23-Jun-15 1-[protected] 07-Jul-15 1-[protected] 19-Jul-15 1-[protected] 20-Jul-15 1-[protected] 20-Jul-15 1-[protected]...

Dear Sir / Madam, My user id is - "[protected]"...I am experiencing very poor internet service from the very day I have installed tikona. Every day there is a down time of at least 4- 5 hours or sometimes the entire day. Many a times the engineers have come to sort the problem ... but the problem still persists.I have been using Internets of many reputed companies for 10-15 yrs at my office, but was never facing problems of down time. Here...

The Net is working too slow. though it is giving a speed of 1Mbps but it doesn't seems to its just like 256kbps.Apps like Facebook, Gmail are not working fast.And the consuming speed is very fast of tikona in just 1 day 4.5gb have been used all though i haven't download too much of applications. !!...

Tikona Broadband is THE CHOR BROADBAND. Tikona Broadband is worst broadband in India (Delhi). Just within 2 days of getting connection (15/07/2015) it has stopped working. 100s of calls to Customer care with no solution every time they say engineer will visit you and problem will be solved within 24 hrs but no body comes, Tikona customer care is sitting there to tell lies to the customers. They show demo service only to take advance payment...

Team,

Please check my previous complaints and its never been resolved. I never got my initial subscription amount 3000rs refunded yet.

It was disconnected due to technical non feasibility.

Call me if you have any questions.

Regards,
Javid hussain
[protected]...

Id :[protected]
Again from today. . . Ping is becoming too high n speed is fluctuating, every week. Some

Problem is arising. Pls make permanent solution for this, its really frustrating.
Very poor service form tikona. . . Not expected. . . . . Will request to do correction. . . As early as

Possible. . ....

I am really annoyed with the quality of service provided by Tikona. Its highly unreliable.Whenever i need connectivity there are disconnections and pathetic speed.
It gets worse over the weekends.I have a 4MBps connection and at times spped is slower than a 2g connection.Situation improves a bit for a couple of days after complaints but back to square one.

I want to get rid of this and had submitted a disconnection request...

Hi, Customer ID: [protected] I took Tikona connection last month and Everyday I was facing connectivity issues. whenever I call customer care, it will take 20 mins to reach them and another one hour to get the internet connectivity. on some days they say that I will get the connection within 24 hrs. I was not able to use the network whenever I wanted to. Two days before I lost patience and raised a request to disconnect the service immediately....

Dear Sir/ Madam, I originally got the connection from TIKONA around in d month of febuary. I paid 2500 which I was promised to get 6ogb o[censored]sage for the first 2 months. Things were really bad from day 2 as I was not getting my connection. I've placed numerous calls with their customer service departments. And to a point were I lost my patience I returned the modem back within a months o[censored]sage and the guy they sent to take back the modem...

since i get this connection i am facing problems. i complaint frequently. i got temporary solution for 3-4 hours. tikona custmor care fails evrytime to solve my problem permenantly. worst internet service and custmor service i have ever seen in my life. highly disappointed and i will never suggest anyone. problems 1. Dont get continuous connectivity, only first 2 weeks i got proper connection. 2. every time connectivity issue. every...

I am facing issue with network since last week, and i m complaining on daily basis even i mailed on applet mail, i didnt receive any reply from applet. Customer care are helpless and seniors are always at non availability. This tikona is network which i dont think so work on TRAI guidelines, earlier i have problem and i got to know that problem is due to main tower up-gradation so there is outage in n/w at day time, which shouldn't be like...

I use Tikona broadband. My user ID is [protected]. I am paying for 4 MBPS unlimited and static IP also. However I am experiencing very poor connectivity (Lot of packet drops) for last more than 6 months. I have registered several complaints, but they are closed without attention and resolution. Now I feel like I am staying in 3rd world country....

Tikona Digital network fraud company hai.esa net hamesa slow chalta hai or eske customercare wale usse bhi jada mhan hai .aap jab bhi call kro ge bas apko ghumate rhe ge bato me or bole ge plzz wait for 8 hour. or ese bhi kam nhi chale ga to bole ge apka net secondray policy me hai esliye aap ko sirf 512KB ki speed mile bt inki speed 0.05KB ki hoti hai...plzz guys never take tikona broadband....

Tikona is harassing customers in big way. Trai has to cancel tikona license. No corporate ethics no business it is cheap company exist to harass customers.

Even after reading such comments i took tikona thinking that things would have changed. My bad day i booked tikona and suffering now to disconnect my connections.

Even after 2 months they are not disconnecting my plan. They keep sending bills.

How...

Hi have connection since 3 yrs of TIkona (unfortunately), this internet provider is worst on this earth...mark my words on this. I m trying to reach internet customer service team since 4 days, no response. They do not register your complaint as they check something from backend (actually they dont check anything). I told 100 times my internet has no connectivity, since they say everytime, its working fine from there end and they cant...

Worst Internet service provider ever, I was using this service since last year but as their internet service does not work most of the time, it get disconnected any time and when we call them they say some technical error or maintenance activities going on. I don't know what maintainance they do every now and then but still internet does not work.
Any ways, due to this we decided not to use their service and disconnected it permanently....