Tikona Digital Networks Complaints & Reviews

Hi! Tikona ID : [protected] Been using tikona from May 18, 2014 Service has been always disappointing and never worked most of the times. Finally when it was too much after making hell no. of complaints with no response from toll free we decided to speak to manager of tikona services, coimbatore He promised us that he will waive off our two months bill and send enginners to look into the issue of net connectivity at our place. Thus...

I am following tikona from last 1 months because of regular disconnection
wrote them e-mails, called them 100 of times, but no resolution.
and they end up with high bill amount.

I have been facing connectivity problem since last month but tikona is not responding to my problem....

Dear Sir, I have taken leave from office for my exam preparation and I was dependent on the internet on major portion of my exam preparation. But due to unavailability of internet on 2/6/2015, 4/06/2015, 06/06/2015, 08/06/2015 and 12/06/2015 I have to skip two exam as I was unable to complete my preparation due to poor internet services provided by Tikona even after my continuous complaints. This wasted my 6 months and exam fees and...

User I'd [protected] of Tikona digital networks has not been working since last 5 days and several times complaint has been made through phone[protected]to the service provider. This is a recurrent problem once in every 2-3 weeks and no permanent solution is being provided by the ISP. Despite so many complaints no action has been taken by the service provider even though charges being paid for the whole month timely on regular basis from...

I have taken Tikona Broadband ADBBM1M450 I paid 2 months advance payment, first 15 days it worked fined after that every day there is disconnection have complained to them more than 10 times but no person has visited my place yet they are least bothered about customer once there was no net for 1 full day all my work is online and I cannot be without internet even for a minute but this people are not taking care of there customers....

Hi I have complaint tikona many times about my internet connection but they are not able to resolve the problem.Then i have request them to disconnect but till now no action was taken and they send me the mail for bill payment also that i dont used.

I want to get rid from the connection from the second day but they told me that they will resolve my issue but no correct response from their side.

Please find My...

I called tikona to close my connection but I got 4-5 calls from tikona convincing me to not close the connection. I have submitted my last bill and also sent mails to tikona for closing the connection and services but no response came. Now they are calling me for filing the case against me in court for not paying the bill. My ID is [protected]...

I called tikona to close my connection but I got 4-5 calls from tikona convincing me to not close the connection but no response came, I have submitted my last bill and also sent mails to tikona for closing the connection and services but no response came. Now they are calling me for filing the case against me in court. My ID is [protected]...

On 3 jun 15 i registered with company for home internet but after registering my net not worked i complaint them and they said tower feasibility not there so there engineer said problm will not solve so i applied for cancellation they sa8d you will get within 15 days you will get mail but its been more than Month no response from them there call centre are so fake, do fake promise everytime say that will get refund in 24 hr but no response...

On 3 jun 15 i registered with company for home internet but after registering my net not worked i complaint them and they said tower feasibility not there so there engineer said problm will not solve so i applied for cancellation they sa8d you will get within 15 days you will get mail but its been more than Month no response from them there call centre are so fake, do fake promise everytime say that will get refund in 24 hr but no response...

Took connection on[protected] and tikona charged Rs 2000 in advanced for two months & Installation charges. Service engineer took advance and promised within 2 hours connection will be activated after that no information about service engineer & not picking the calls. Waited in till 06th evening no information about activation of connection, finally I raised the complaint about service simply they are given complaint number. Continuous...

User ID-[protected] I have through emails / call ask Tikona to disconnect my service since 17th July 2015, but these guys do not reply to emails and on call they say they cannot take request for disconnection and start argument. Much to this they act like they are not able to hear you and frustrated person definitely can't dial again n again. I am sure they just want to foot the bill by not disconnecting although I have told them I am not...

User id [protected]
Took connection on[protected] and tikona charged Rs 1995 in advanced for two months.
From the next day there internet was down. On 16 they were giving different excuses and now saying that there main unit is down. Each time there cust care told me that your issue would be resolved in 24 hrs surely and its now 3 days there issue is not resolved and even I wrote them six emails and there is no reply. Every time...

Hi, I lodged a disconnection request to tikona customer care on June 11th which after so many telephonic conversations got accepted by them. I received the disconnection request acceptance mail from Tikona but they have been billing me for past 2 months even though I haven't used their services at all after their disconnection request acceptance....

I had opted for Tikona plan - ADBiBM4M950 (4 mbps till 50GB, 512kbps afterwards) on 6th July 2015 with payment mode as Credit Card and for a duration of 3 months for which the final amount was ₹ 3534/-. I had not received my password so had to go through the password recovery process after which I could finally login and since then I've been facing fluctuating speed where the max speed that I get most of the time is between 0.8 mbps - 1.5...

Hi, I took connection from Tikona Broadband in Pune at end of may 2015( 24th may). Technician came to my place in order to help me in getting started with Tikona Broadband service. He changed the password by himself and provided me the same. One person can log in to Tikona if you have log in ID and Password from anywhere if they have a tikona connection (Which I was not aware at that time). That guy only knows my username and password. My...

I am currently using Tikona broadband internet, mainly based in Noida.I started using this service from March 2015. But from the first week it started troubling me, I never got promised speed and connection. It got disconnected several times in a day.I registered complaints about this issue several times. Every time I only got fake promises.At the time of installation I noticed the connection issue but their installation engineer told me...

Due to miserable network services and poor customer care support, we decided to give up the connection and had given request for cancellation of our subscription on 29-May-2015, Our user id: [protected] and cancellation request No.1-[protected]. Further to this date, we kept following up over phone to customer service, and each time we get a reply that “within 48 hours we will get a confirmation call of discontinuation of services”....

I took TIKONA service on 2nd July 2015 with a pre-payment of 2384. Customer ID: [protected]. Even during Installation I faced connectivity problems but they assured that it will be fine once the installation is complete. But the service took 5 days to even start. From then on, I was not able to the network even for 1 hour. Always while connecting it would show Unidentified Network. On speaking with the customer care, they would simply say...

My connection number is: [protected] and I have a plan of 12 GB. In the first week of my new bill cycle, my entire data has been consumed. On checking the data consumption logs, I found that it has been consumed between my office hours, when no one is available to use internet at home. Also, I have not shared my ID or password with anyone. So what is the use of providing user ids and password, if anyone can access it....