Tikona Digital Networks Complaints & Reviews

I have been using this company's Internet service from over a year now but from 31st May 2015 i started facing several network issues due to which i wasnt able to use the service and thus i made several complaints to the Tikona Customer Care number[protected] and was assured of quick solution to it, initially they said that the tower from which the networks are provided are down and will be solved in 12 hours but afraid the problem persisted...

Your service quality is known to everyone. After months of service not provided by you, and subsequent disconnection request, you are asking for due amount? Which due amount? Can you explain? Now to add to situation, fake calls are made from their collection agents etc (mobile : [protected] and [protected]) representing as advocates.. I have no dues against company, returned all equipments and have written correspondence proof with company. Disconnection...

Now this is frustating, I dont know why you guys dont update the tickets properly, each and every time i get a call to ask for the technical issue, when i have already communicated and the engineer both junior and one senior engineer have visited the place. It was told that the latency is quite high because of too much load on the tower and I can go for closure of the connection. Again today i am getting the call that what is the issue,...

My user id is [protected]. I am not able to use internet from past 2 month. I have called tikona customer care hundreds of times. Last month tikona area manager visited my house to check signal availability. He confirmed that signal availability in our house is not good.Finally i have requested for cancellations of my connection. After one month of duration also they are not ready to disconnect. I have not used internet for last two month,...

My tikona account number - [protected].After severe frustration with the service, I've sent mail to customer support 10 days before for surrendering my connection. Since I'm working for a banking client I clearly told customer support that I cannot pick calls and asked to consider my mail as a personal acknowledgment for disconnecting connection. I don't understand why these people are not considering my surrender request. I've stopped using...

Hi Tikona team,

Its been for past 6 months i am victim of your services and poor ethics. I have raised disconnect request in December 2014. My id is [protected]. It took 3 months for you to disconnect and repeatedly you ask me to pay bill without services. If i call customer care i get messages that you will contact me. Neither you contact me nor you pick up our calls. I have written atleast 10-15 emails even to J Nair mentioning...

This is my second complain here ! Tikona is truly ridiculous ! [ 1st complain ID: 1053580] I had subscribed Tikona in April for 3 months [worst mistake of my life]. I barely used it for a week & the connection stopped working all their junior & senior engineers tried for one and a half month still couldn't resolve it. I had asked for termination since May 3rd but they are not terminating I had called to customer care at least 20 times...

I shifted from Chennai on 25/06/2015 and disconnected my Tikona Internet connection (UserID: [protected])the same time. First of all they regularly call to confim my dessision and pitch me a sale which I dont like and after one month now they are telling my bill is due and I get calls 3-5 times a day for payment of bill....

Hi, We have not consumed the tikona internet from last 1 month but the bill has been generated. Further, we have asked them to discontinue the service but after so many followups nothing they have done. We are shifting our house and asked them to take the POE adapter etc but all in vain....

My tikona user id: [protected] was transferred to a new user id [protected]. In this procedure, my account was terminated, and a new account was created. We lived on rent. I moved out, and they came in. We were told that the device setup will be the same, as the address is same. It sounded logical. So we agreed. Later I received a mail stating that I have to give back the installed devices. I called tikona, wherein they said that its an auto...

Hi i am using tikona connection from last two year, last year also few day i got issue with internet speed but later that get fixed this year i am getting internet connectivity as well Speed issue from last three month after final feed up with this i requested Please take all the device & other belonging or Fix this issue for once for all, also i want once you fix Please give me confirmation on that but each time they are saying we...

Tikona Broadband is a fraud company. These people are cheating public by providing wrong details. I took a connection of 1100 plan in gurgaon where they promised to give 50 GB at 4 Mbps speed and post that 2 Mbps till next billing cycle. but after consuming 50 GB my speed dropped to 512 kbps . And when I called them they told me that 1100 plan is changed to 950 plan now and I have to switch on 950 plan after paying the amount of 1100 plan. Are...

My account no is [protected], i was a customer of tikona from 6 months. As i am going of out of country i requested customer care to deduct my connection from July 3. mail sent for disconnection on Jul1st. seems the connection was not disconnected. They keep on sending the bills. when we spoke with customer care they also told they will disconnect. Now i am not there in india to reach customer care. They keep on sending the bills. Please do...

From: Shridhar Sharma Sent: Saturday, July 18, 2015 16:05 To: J Nair; Customercare Subject: Re: Application for disconnection user id [protected] REMINDER On Fri, Jul 10, 2015 at 4:23 PM, Shridhar Sharma wrote: Dear Mr. Jaykrishnan Nair This request has been pending for months. Could you please get my connection disconnected. You are still sending me the bills. And some people receive threatening calls from tikona if you...

This is the worst connection in chennai. this Tikona is doing big scam in Chennai and in many cities . Please ppl trying to take this connection please get aware of this fraud company trying and cheating and cheated many ppl already. I want to put cheating case on this Company CEO (Prakash Babji) they tell different plans 2 4 MBPS speed but finaly you get only 200 to 512 KBPS speed. I m facing this issue from January2015 ...i...

Dear Sir, I have Tikona Broadband Connection vide service No.[protected] at Plot No.183, Hi-Rise Meadows, Mallampet, Bachupally, Hyderabad - 500 090. I was not happy with the quality of the service and requested to close the connection by mail on 15th June 2015. They called several times and forced me to continue with the connection. They sent me bill dated 15th Jul 2015 for the period 15th Jul 2015 to 14th August 2015. They are asking...

Dear Tikona Team, My tikona ID is [protected]. i have already registered complaints but still no action is taken against those people. Can i please know the status of my case. Your full and final might be happening at your end but the end date seems to be endless, but this is for your information that I want refund of my complete payment as the service you have provided/rendered was of very poor quality and on top of that your customer...

My customer ID is [protected] and raised disconnect complaint on 7th July. I am regularly gettings call from Tikona every week on disconnection, not using internet etc. Today I even got bill for month internet was disconnected. There customer care is never reachable and no replies from [protected]@tikona.in...

My Internet is not working from last 24 hours and nobody in Tikona gives a damn about it. I am a Computer Engineer and I can't live without Internet even for a minute. Tikona is seriously the worst Network Service Provider I have ever seen....

These two network providers are very worst in service and customer support. They dont have stores in Chennai and even technical team in chennai. First i took the MTS connection, after two days the connection is not working i keep on calling the customer care team but none of them are answerd the call, they keep on telling like we will send our technical team, but no one contacted me to resolve the issues. Tikon is also similar like MTS. So...