Tikona Digital Networks Complaints & Reviews

Tikona User Id: [protected] I have called to Tikona customer care to recover their modem asap, but they advise me in 72 hous I will get a mail from Tikona and I have to call to a person to requesting for recover their modem. The 72 hours had passed & no mail & no person has come to recover modem... I ask to Tikona persons why you are doing delay to collect your modem. For its my refund payment is delaying because Tikona are saying...

Hi Team, I have no internet connectivity for the past 4 weeks and i raised several complaints and sent several mails Which is of no use. I dint even got a single reply for the emails i sent. Total waste in sending mail to the below mail ID: j.[protected]@tikona.in there is no proper escalation of the request i raised. Daily i spent half an hour talking to the Customer Care but all will give false commitments. There are several incidents...

I paid my Tikona bill of Rs.1222.48 on 15th Dec 2014 .and asked for the disconnection . last use of the tikona service was 24th Dec 2014, as my billing cycle was 26th to 25th of every month. From that day onwards was getting mails of asking to pay my outstanding balance of Rs.1, 439.73 /- which i never used, so i called tikona customer service and they told me to ignore it as my disconnection was already done. Today on 15th April 2015...

Hi... i was trying my bill payment through on line, but its happen due to gateways error.. same i complain with customer care but still issue not resolved.. while my bill payment last date was 13/04/2015, kindly Help.. my tikona id [protected], mail id = pradeep.[protected]@gmail.com...

This is to bring to kind notice that we have been unable to use the Tikona Broadband Connection since the past 21 days. This is not first time we are facing these issues. I mean every month, there is disruption in Internet connectivity . i paid the money in advanced for a year. and more importantly your costumer care executive suck at doing their work they don't know any about what they are doing i tried calling them for fixing my...

Dear Mr. Nair, I would like to bring this to your attention. I opted for Tikona broadband on[protected]installation date) and on the same day I paid Rs.2135 as 2 month advance plus installation charges. Next day onwards problem started with the connection and I called their customer care to fix the issue after repeated calls only after 7days they sent a support person and he did change a network cable it worked. After couple of days...

After the connection not working for the last 5-6 mth of last year they sent me a legal notice claiming the connection was working in parts and the bill needed to be paid or else the court non-sense would start..so like a fool I decided to pay the money to end the matter. After this they haven't disconnected my connection?? even after I sent a cancellation msg and informed ppl on the phone they continued to send me bills..I have received...

Complain as on 2nd Feb 2015 Problem since: 4+ Weeks Solution : None, pathetic customer care, No response. Requirement: Solve the problem today OR discontinue my connection with refund. Every day since last 4 week i am getting the same response that my problem will be resolved in 24 hours or 8 hours and now today i got 1 hour (4 hours back). This is insane and totally misleading and causing mental harassment. Request your urgent...

my network is very slow, 1and 2 miniut in my net is disconnect i am last month in 20 more complent in your coustomer care no. but not solve my problem i am complent to last time, not resolve my problem in this day so i am disconnect parmenantly tikona network. my coustomer care no [protected] (paragon broking pvt. ltd.)...

Your service is pathethic stop fooling customers i had a very bad experience with you guys i am informing my friends and colleague to not to user your service and if any one using i will ask them to disconnect and loop for a better broadband service provider. A big dumps down to your service and customer care center...

My ID - [protected] (Chilambarasan.T) . My complaint No 1-[protected] Person Akash . I had given commitment of resolving my connectivity issue by 10.30 PM but no response as of now.I had taken tikona connection 12 days before iam facing serious connectivity issue (third time in 12 days).If you are not able to provide proper response then y you guys giving commitment. I dont need your tikona connection .iam going to disconnect please provide...

Dear sir, I have 5 days spent even the company has not collect their device. They had speaked that they will collect the device in 72 hours but many hours has passed but the company is not collecting the device. Many peoples really speaks right that this company is cheater company I really seeing this, they only speaks. but dont take any action. Every persons of this company is not willing work like j.nair this person only assign...

Hi, I was using Tikona Internet services from last one year. In December 2014 i have recharged my account with 2000 rs for 1 year's subscription. In very next month i.e. January 2015 i shifted to a new place and placed a request with Tikona to shift the connection. After following up a lot a technician came to my place and declared that its not feasible to have a Tikona connection there at my place. When asking for the refund Tikona guys...

User ID: [protected] We had taken connection on Jan 4th 2015. Before taking the connection we asked for feasibility check. They told we get good network in the area we stay. After using the services for two weeks, we started facing speed issues. When we raised this concern to customer care they asked for 24 hours time. Everyday we called them and everyday they asked 24 hours time. Finally in the Feb month end, without our consent they disconnected...

Slow speed & frequent disconnection I had taken Tikona connection for 4Mbps plan on 14th of January, 2015. From 15th January I have been complaining about slow speed and frequent disconnections even though the actual tower is just in range of not more than 30 meters. I also forwarded mail to the appellate authority regarding the issue. Each and every time we call or mail they give only one answer that "issue in the device which is installed...

I RECEIVED A CALL FROM [protected] SAYING HE IS RANJEET DHILLON FROM TIS HAZARI COURTS DELHI CHAMBER NO. 34. ASKING ME TO SETTEL BILL OUTSIDE THE COURT OTHER WISE IF AM NOT PAYING WITHIN HALF AN HOUR HE WILL FILE A CIBIL CASE ANGAINST ME. THIS IS COMPLETELY A MENTAL HARASHMENT. HOWEVER I HAVE NOT USED THIS CONNECTION FOR WHICH THEY ARE ACKING MONEY. ALSO THEIR SERVICE IS BULL ....

I subscribed Tikona internet in Ahmedabad. My customer no is [protected] Plan is 2Mbps unlimited for 6 month subscribed in FEB 2015. What a hell of service by this company. Every week I need to call customer center for connectivity issue, they always says we will solve it in 24 hours, which never happened. Now a days calling customer center not even receiving call after full waiting time. Technical guys confirmed there are some problem...

I have not use this much 2833 MB.But it is showing usage and no ip address is showing.So i think its a techincal problem. If i am not using internet then also its showing the usage.Plz see that its show my regular use of internet. I have done lots of complain but custome care telling is u have used...i think it is a worst tikona internet..so plz dont use this internet...still i am not giving any response to anybuddy...finally i will disconnect...

MY TIKONA USER ID IS[protected]... NAME----KIRTAN A SUTHAR LAST 8 DIN SE YE CONNECTION BANDH HO GAYA HE ..COMPLAIN BHI KITNI BAR KARVAI HE PHIRBHI KOI AATA BHI NAHI HE AUR MERA CONNECTION ACTIVE BHI NAHI HOTA HE...TIKONA ACCHI COMPNY NAHI HE ISKO BANDH KAR DENA CHAHIYE SABKUCH......

I have paid for Rs. 15, 000 for leaseline connection based on internet connection speed guarantee given by sales person Dipak(+[protected], He promised me I will get 1MBPS downloading and uploading speed (not bandwidth), I spoke to him 100 times and confirm about the speed or bandwidth he said speed..I also told him suppose I want to download files what speed I get he said 1mbps..I also told him I want to run 8 computers on...