Tikona Digital Networks Complaints & Reviews

Hi, I have an Tikona connection with customer ID[protected]. My Internet connection is not working properly from 3rd of March. I had to call the technical support team every day and they assure that next day the enigineer will visit my place, but he never turned up for 10 days. Each day when you call the technical support call centre, they used to make me wait for at least 20 minutes asking al stupid questions and i have to explain the...

I was a User of tikona internet service at Vadgaon Bk, Pune. My user id is was [protected], Due to Bad Internet Connectivity and poor customer service I requested for disconnection of my services. I returned the wires and device back to tikona in a proper working condition. Tikona disconnected my service with a mail dated 17th feb 2015 of Full and final settlement amount for my Bill Account no.[protected] which I needed to pay. The amount...

Hi All, i have raised service deactivation request for Tikona Broadband User-[protected] services from 27-feb-2015 but still services are not being deactivated. Also i have paid in advance, not using their services from past 2 months and cancelling tikona services before next billing cycle which starts after 14 May 2015. I have also tried to call customer care but they are not receiving my calls, Please close the connection from immediate...

I am one of your subscriber who has taken Internet connection from Tikona. User ID - [protected] The connection was taken more than 2 weeks back. The engineer came very swiftly, in fact kept on calling me, worked till 10 PM in the night, followed by next days morning even being a Sunday and provided me the connection. He showed me it was working. From next day onwards my connection kept on dropping, in fact it stayed for only...

I am using this network since two years as i don't have any other options here in my location. Though it is 4MBPS you dont see the speed and most of the times i cant open google.com also. Worst network i have ever seen. If i call customer executive i have to listen only the voice record not the executive. I have to call the number which is chargable. Why the hell every time i have to call customer care?? If i call and complaint only...

My name is NADEEM SAIFI and on 22 november 2014 i have taken TIKONA BROADBAND CONNECTION & took ADBBM2M700 plan(in this plan 2 months advance rental was paid)and paid a sum of Rs. 2135/-. From 24 november 2014 i start complaining about the non working of internet connection. I had complained to customer care of Tikona and i also e-mailed to j.[protected]@tikona.in & also at [protected]@tikona.in but my problem was not resolved. on 19 December...

Dear sir, Plz shut down my internet connection hear Id is [protected] . Because I m not satisfied of your service . In middle of dec. 2014 to till march 1st week 2015 regularly complaints but only I have dates from yours side . So I fade up & I request to shut down my connection & do not generated my bill I do not pay yours email does not working even if mr.nair also Thanks Rajesh Bhalla [protected]...

I had been a loyal customer to tikona for 2 years. Despite poor connection issues, I had persisted as I had no alternate service provider in my area. Several complaints of mine were not addressed. One fine day, I had it enough and I decided to close the connection. I sent a mail to customer care. Despite my email, bills continued to be generated and now I have an outstanding amount of around 2500 rs. I dont want to pay this amount for the...

my name vishal jasmatbhai sathavara i have conection for tikona net service between 2 member and it provide gaurenti for modem of the for 1 year but my modem is not proper work so i am many more call u for tikona service ajent but he get not proper ans and not provide proper service for me and i will pay muney 6 month before.. my ajant name is vijay prajapati mo -[protected]...

I've wanted to update my Tikona so I visited tikona portal page : https://login.tikona.in/userportal/login.do? Over there were recommended plans : *Our Recommendation to your existing plan – Click Here When I clicked on "Click here" I was sent to following page : https://apps.tikona.in/RPM/RatePlanDetailsAction.do Over there I got 4 recommended plans and so I choose one out of 4. When I selected one option I got a lot of information...

Hi All As i have raised service deactivation request for Tikona Broadband User-[protected] services from 6 march but still services are not deactivated and things doesn't end here, now this month i got bill from tikona as for 6 March 2015 to 6 April 2015 period, At 12th march i called tikona customer care several times and she told you never have to pay for this amount and your F & F will be send to you within 48 hour, and now i...

I had requested for a connection from Tikona in August 2014. The connection never worked and I requested the customer care to disconnect and asked not to charge my account. Even after several calls, emails, they don't seem to care but sending me notices. Just today I received a notice for legal proceedings. Really? Pls. see the email from my below in the month of Sep 14 and no action was taken on their part but I am being threatened now. This...

My User id - [protected] . I had made a full payment in the month of December 2014 after speaking to your customer care and the bill i had received . After that had disconnected the line permanently . The modem was also collected by your per and i have the receipt for the same . Now after 2 months i am receiving a call from some unknown lady that if i do not make my payment till 5.30pm today my file will be submitted in high court . This...

Myself Dr.Ankur Arya and i am from Mumbai..i was using tikona broadband since last 3 years..i was renewing my connection at every 3 months.This time my connection was expiring on 15th JAN 2015..I don't want to renew my connection due to change in my residential place, so for that I have contacted tikona customer care on 11th JAN for disconnection..still they have asked me to pay for next 3 month bill as it has been generated from their side..But...

i have availed of internet (thrugh a router) services from Tikona Digital Networks private Limited. I had used he services for one month foe which i was billed accordingly and i paid the bills. The net service was laways dysfunctional at many times but i was assured that the services will become better from next month and hence despite poor service from the company, i continued my connection. After this, the problem became more acute and...

I'm using Tikona Internet connection from 20th of December 2014. From the month of Jan everyday I'm facing issue with the connection. Everyday I call them up and they assure that they will resolve the issue but they did not resolve it so far.
Every day from 8:30am to 4or4:30pm the Internet does not work. '
They are making fool of people. Everybody having complaints with Tikona connection.
I'm not...

I am Syed Adeel Ahmed, I raised a discontinuation request for my Tikona Acc. - [protected]) with Billing Acc. No.[protected] on 27th February 2015 and later a transfer of account to another person request but even after almost 2 weeks of waiting nothing has been done for the same. I have been calling the customer care many times and the only response that I get from their side is that "the complaint has been escalated" and that "I would...

I took the connection on 1st of December after the demo showed 4 MBPS connection. Since the day I took it, it has not worked for a single day. My regular practice ever since I took the connection is only to call customer care to find out if they would send a technician to my house. I did this for about a week, after which I gave up and asked them to deactivate my account on 8th December by first dropping a mail and then raised a complaint...

My customer id is [protected] At peak hour from 8pm to 11pm I can't access internet (browse Internet) but show internet access and easily login.Facing this problem not for one day it was daily routine and this 4-5 hour total waste of time trying to log in logout. It's another thing after 12am internet is smooth and can download GB's of document so my use of internet is only for download and sleep is this I have pay for Tikona???If...

Regardin tikona wi-fi services: i am a resident of Gurgaon and activated the tikona wi-fi sevices on 17th Feb with id [protected] and internet was working fine for 2-3 days but after 2-3 days issues started; page is not opening, ping to google is not working [timed out] etc. so we start contacted Tikona and they asked everything is fine at their end so pls wait for 2-3 hrs and issue will be resolve but again after 2-3 hrs internet not working.we...