Tikona Digital Networks Complaints & Reviews

Dear Digvijay,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR2050 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Digvijay,

This is a gentle reminder to follow-up on your concern listed on Mar 21, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR2050 in the subject line.

Regards,
Tikona Care

Dear Digvijay,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Mar 21, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Raghunandan,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.inRegards

Regards,
Tikona Care

Dear Rahul,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR2051 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Rahul,

This is a gentle reminder to follow-up on your concern listed on Mar 20, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR2051 in the subject line.

Regards,
Tikona Care

Dear Rahul,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Dear Pratish,

Greetings from Tikona.

Please be assured that your concern listed Mar 20, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Santosh,

Greetings from Tikona.

Please be assured that your concern listed Mar 19, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Now it's 8 days I am facing Internet problem, no it's not secondary Internet policy issue and not simply Internet speed issue most of time connectivity was unable.
March 19 it seems problem was solved how poor was I the connection exists only few hours and down.
In these two days hardly 3 hours I was able to use internet.
Call Tikona custom care but they force me to change plan not to solve problem.
Please do something you can send a service person customer care person are very irresponsible they only ask for upgrade high speed plan but mostly I am facing connection problem.
Here are some report seen on browser while connecting Internet.
[protected]-------
Date: Fri, 20 Mar 2015 16:53:43 GMTLast-Modified: Fri, 20 Mar 2015 16:53:43 GMTAccept-Ranges: bytesConnection: closeCache-Control: no-cache, no-store
[protected]-------
The connection has timed out
The server at login.tikona.in is taking too long to respond.
[protected]-------
Unable to connect
Firefox can't establish a connection to the server at login.tikona.in
[protected]--
Server not found
Firefox can't find the server at login.tikona.in

Dear Mr. Chhtry,

Greetings from Tikona,

We have noted your feedback and will share the same with our respective team.

With regards to our conversation on February 25, 2015, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Vinni,

Greetings from Tikona.

Please be assured that your concern listed Mar 19, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Singhal,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Tikona Internet Service is the worst internet service i have ever experienced.. Customer care is always busy.. No bothers to listen to you query, customer care people say only few lines if they don't what is the solution that has been taught to them.. After so many complaints, mails, no one even replies.. Please shut down this company and don't make fool of customers..

Dear Kamal,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL4149 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Kamal,

This is a gentle reminder to follow-up on your concern listed on July 25, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL4149 in the subject line.

Regards,
Tikona Care

Hello tikona team,
There are two issues with your billing


FEB month:
[protected]
Amount paid 2247/- on 9th FEB-2015

MARCH month:
[protected]---
bill no. b[protected] on 7March-2015 - Due date : 22-mar


Billing amount :

9-feb to 6-mar 696.43 /-
7-mar to 6-apr 750/-
install 500
tax 240.58 = 2187.01


broadband usage - 27416 MB - 9-feb to 6-mar
broadband usage - 33012 MB - 7-mar to 6-apr

In March, advance amount was charged for 7-mar to 6-apr 750/- +tax
Remaining advance amount :[protected].01 = 59.99/- on 7mar
[protected]--
[protected]----
APR month:

bill no.B[protected] on 7 APR-2015, Due date : 22-mar

Billing amount :

7apr - 6may 750 + 92.7 = 842.7
total = 842.7- 59.99 = 782.71


In Apr, advance amount was for 7-Apr to 6-May 750/- +tax = 842.7
broadband usage - 19011MB -(7apr - 6may)


Paid = -648/- on 19th apr-2015 ( we can see in May bill)
Pending amount = 782.71-648 = 134.71/-
rebate = 120/-

Due in APR = 14.71/- on on 19th apr-2015
[protected]-
MAY month:

bill no: b[protected] on 7may-2015, Due date 22may-2015

Billing amount :

7 may - 6 jun = 750 + 77.87
rebate = -120
paid = -648/- on 19th apr
total = 750 + 77.[protected] = 842/-
( which is same as 14.71/- + 750+77.87 = 842/- )


In May, advance amount charged for 7-May to 6-Jun 750/- +tax = 827.87

Issue from your side: wrong broadband usage - 4666 MB for 7 may - 6 jun.
But as per Tikona session log - 102mb used due to base station usage. As I am claiming i have not use this 102MB, it was due to your equipment only.

As per Jun bill on 7-jun-2015, you are claiming 4666 MB used, which is wrong. Please check my session log.

And I have raised request for termination due to continues equipment issues on 6th may - 2015

So 7th May onwards no usage ( only 102MB used by your equipment),
I need not to pay advance amount was for 7-May to 6-Jun 750/- +tax = 827.87

So ony due is 14.71/- from my side on 7May-2015


[protected][protected]
JUN month:

bill number B[protected] on 7th Jun--2015, due date 22Jun-2015

Billing amount :

Recurring Charges/Advance amount:
7jun - 06 jul - 750 + 105 = 857.38
late fee - 100/-
total = 1799.96/- but 842+100 = 952/- only


broadband usage - 0 MB for 7Jun - 6 jul.

In Jun, advance amount charged for 7-Jun to 6-Jul 750/- +tax = 857.38
Already disconnected, why are charging Advance amount for 7-Jun to 6-Jul 750/- +tax = 857.38?

So I need not to pay Advance amount for 7-Jun to 6-Jul 750/- +tax = 857.38/-


Pending due is 14.71/- only

[protected]
Jul Month, AUG month, Sep month no internet usage:

Pending due is 14.71/- only
[protected]--
Oct Month:

paid amount - 2071.46/- on 5th Oct- 2015
[protected]--

Now you need to resolve

1) broadband usage - 4666 MB for 7 may - 6 jun . I have not used this, as per tikona server session log ony 102MB used by tikona equipment.
So rebate on 7-May to 6-Jun 750/- +tax = 827.87

2) rebate on 7-Jun to 6-Jul 750/- +tax = 857.38 as there is no usage in 7-Jun to 6-Jul period
3) rebate on late payment for Jul Month, AUG month, Sep month
for 14.71/-, do you want to charge 100/- late payment ?

So finally you need to refund = 2071.46/ - ( paid on 5th Oct[protected].71 = 2056.75/-


Refund amount = 2056.75/- or
2056.75 - 300 ( late payment charges for 14.71/- for 3 months) = 1756.75/-


I have attached all session logs, payments and snapshots for your reference and for my proof.


[protected]

Hello Nikita, Nitin, Nilopher, Anrid and Sowmini,


Problem with your billing was below, pls escalate to your manage or higher authority...
Else let me know mail ids those people.


1) broadband usage - 4666 MB for 7 may - 6 jun . I have not used this, as per tikona server session log ony 102MB used by tikona equipment.
So rebate on 7-May to 6-Jun 750/- +tax = 827.87

2) rebate on 7-Jun to 6-Jul 750/- +tax = 857.38 as there is no usage in 7-Jun to 6-Jul period
3) rebate on late payment for Jul Month, AUG month, Sep month
for 14.71/-, do you want to charge 100/- late payment ?

So finally you need to refund = 2071.46/ - ( paid on 5th Oct[protected].71 = 2056.75/-


Refund amount = 2056.75/- or
2056.75 - 300 ( late payment charges for 14.71/- for 3 months) = 1756.75/-


I have attached all session logs, payments and snapshots for your reference and for my proof.

Regards
Baaji


[protected] Forwarded message[protected]
From: Baaji S
Date: Thu, Dec 3, 2015 at 9:02 AM
Subject: Fwd: refund reg - id [protected]- Refund amount = 2056.75/- or 2056.75 - 300 ( late payment charges for 14.71/- for 3 months) = 1756.75/-
To: [protected]@tikona.in


Hello Nilopher, Anrid and Sowmini,

Pls respond.

[protected] Forwarded message[protected]
From: Baaji S
Date: Wed, Dec 2, 2015 at 11:59 AM
Subject: refund reg - id [protected]- Refund amount = 2056.75/- or 2056.75 - 300 ( late payment charges for 14.71/- for 3 months) = 1756.75/-
To: Tikona.[protected]@tikona.in, [protected]@tikona.in, j.[protected]@tikona.in


Hello Anrid and Sowmini,

As discussed, pls find the refund details...
There are two issues with your billing


FEB month:
[protected]
Amount paid 2247/- on 9th FEB-2015

MARCH month:
[protected]---
bill no. b[protected] on 7March-2015 - Due date : 22-mar


Billing amount :

9-feb to 6-mar 696.43 /-
7-mar to 6-apr 750/-
install 500
tax 240.58 = 2187.01


broadband usage - 27416 MB - 9-feb to 6-mar
broadband usage - 33012 MB - 7-mar to 6-apr

In March, advance amount was charged for 7-mar to 6-apr 750/- +tax
Remaining advance amount :[protected].01 = 59.99/- on 7mar
[protected]--
[protected]----
APR month:

bill no.B[protected] on 7 APR-2015, Due date : 22-mar

Billing amount :

7apr - 6may 750 + 92.7 = 842.7
total = 842.7- 59.99 = 782.71


In Apr, advance amount was for 7-Apr to 6-May 750/- +tax = 842.7
broadband usage - 19011MB -(7apr - 6may)


Paid = -648/- on 19th apr-2015 ( we can see in May bill)
Pending amount = 782.71-648 = 134.71/-
rebate = 120/-

Due in APR = 14.71/- on on 19th apr-2015
[protected]-
MAY month:

bill no: b[protected] on 7may-2015, Due date 22may-2015

Billing amount :

7 may - 6 jun = 750 + 77.87
rebate = -120
paid = -648/- on 19th apr
total = 750 + 77.[protected] = 842/-
( which is same as 14.71/- + 750+77.87 = 842/- )


In May, advance amount charged for 7-May to 6-Jun 750/- +tax = 827.87

Issue from your side: wrong broadband usage - 4666 MB for 7 may - 6 jun.
But as per Tikona session log - 102mb used due to base station usage. As I am claiming i have not use this 102MB, it was due to your equipment only.

As per Jun bill on 7-jun-2015, you are claiming 4666 MB used, which is wrong. Please check my session log.

And I have raised request for termination due to continues equipment issues on 6th may - 2015

So 7th May onwards no usage ( only 102MB used by your equipment),
I need not to pay advance amount was for 7-May to 6-Jun 750/- +tax = 827.87

So ony due is 14.71/- from my side on 7May-2015


[protected][protected]
JUN month:

bill number B[protected] on 7th Jun--2015, due date 22Jun-2015

Billing amount :

Recurring Charges/Advance amount:
7jun - 06 jul - 750 + 105 = 857.38
late fee - 100/-
total = 1799.96/- but 842+100 = 952/- only


broadband usage - 0 MB for 7Jun - 6 jul.

In Jun, advance amount charged for 7-Jun to 6-Jul 750/- +tax = 857.38
Already disconnected, why are charging Advance amount for 7-Jun to 6-Jul 750/- +tax = 857.38?

So I need not to pay Advance amount for 7-Jun to 6-Jul 750/- +tax = 857.38/-


Pending due is 14.71/- only

[protected]
Jul Month, AUG month, Sep month no internet usage:

Pending due is 14.71/- only
[protected]--
Oct Month:

paid amount - 2071.46/- on 5th Oct- 2015
[protected]--

Now you need to resolve

1) broadband usage - 4666 MB for 7 may - 6 jun . I have not used this, as per tikona server session log ony 102MB used by tikona equipment.
So rebate on 7-May to 6-Jun 750/- +tax = 827.87

2) rebate on 7-Jun to 6-Jul 750/- +tax = 857.38 as there is no usage in 7-Jun to 6-Jul period
3) rebate on late payment for Jul Month, AUG month, Sep month
for 14.71/-, do you want to charge 100/- late payment ?

So finally you need to refund = 2071.46/ - ( paid on 5th Oct[protected].71 = 2056.75/-


Refund amount = 2056.75/- or
2056.75 - 300 ( late payment charges for 14.71/- for 3 months) = 1756.75/-


I have attached all session logs, payments and snapshots for your reference and for my proof.


Inline image 1Inline image 3Inline image 6Inline image 5Inline image 2Inline image 4

Hi Team,

I was expecting this email 6 month before. After six month you are explaining you policies to me. i was told by the technician that the connection cant be moved as the area is not feasible and i advised same to the Tikona clearly that I want the closure ASAP.

Please check all my call details and complain numbers. I am not liable to pay anything for this and this has been discussed N number of time with Tikona customer care executives. I see that Tikona took awfully long time (6 month) to close the connection even though I advised in the first month itself to close the connection.

I called N number of time to close the connection since i was getting emails and messages for billing, however, I was not residing that palace and i never used the internet. Every time i was told that if you do not use internet you wont be charged for.

I want you guys to check all my call recording and complain number for all the concerns i had raised.

I need you to answer below questions.

1. Why the connection was not closed when i advise at the first place?
2. Why Tikona is coming back to me after more than six month?
3. Why all the customer care representative did not proceed to close the connection even after i gave clear cut instruction?
4. Why the customer care team was asking update from me when the technician said that the connection is not available to the areas i moved to. Should not this be updated by the technician to the Tikona team?
5.Why there is a big communication gap between Tikona customer care and technical team which really gave a lot of pain and created confusion.
6. why i got the call for payment regularly from Tikona but never got call for the complains i raised to close the connection?
7. I got call today asking for the same question again after SIX MONTH that you payment is due and your connection will be terminated? I said why I am getting this call even after i gave the instruction to close the connection. Are not the customer care executive are trained proper;y to go back and see the history of particular customer before asking such question?
8. Why you guys always follow up for payment but never for the resolution or the complain raised by the customer? (This is live example in written)

I would really like to escalate this issue to the highest level and would like to express my interest with the higher level people at tikona.

Tikona id [protected]
Registered name prathyush dhakal
Actually i am his junior and my senior payed time to time previously and i have been not using tikona since July 2016 and due to i went some some from that place so asked tikona to striped connection
But after few month they continued call me till now for payment and I am student i don't use ATM so i asked them to send all document and i will pay cash to unpredictable tikona .only
I told them my problem and after that they threatened me and harresment like anything and i told them i did not use anything so plz don't disturb me and several times i send them mail
But they don't even care also and till now i am ready to pay even not been using also but only cash with all document no online
Plz solve my problem my email [protected]@gmail.com

very poor customer service..

Dear Manvendra,
Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1746 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care

Dear Manvendra,

This is a gentle reminder to follow-up on your concern listed on Mar 19, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1746 in the subject line.
Regards,
Tikona Care

Dear Manvendra,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

the connection is down for many flats in my apartment and still they dont care

Dear Remya,

Greetings from Tikona.

Please be assured that your concern listed Mar 19, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Remya,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Dhananjay,

Greetings from Tikona.

Please be assured that your concern listed Mar 18, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Upadhyay,

Greeting from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Himanshu,

Greetings from Tikona.

Please be assured that your concern listed Mar 17, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Makuuana,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona Care

Very bad service

Dear Abhisek,

Greetings from Tikona.

Please be assured that your concern listed Mar 17, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Chowdhury,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Veera,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1683 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Veera,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Dear Saifi,

Greetings from Tikona.

Please be assured that your concern listed Mar 16, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Nadeem,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Rajesh,

Greetings from Tikona.

Please be assured that your concern listed Mar 16, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Bhalla,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Pradeep,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1503 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Pradeep,

This is a gentle reminder to follow-up on your concern listed on Mar 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1503 in the subject line.

Regards,
Tikona Care

Dear Pradeep,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

This is regarding Billing Issue
with Tikona Digital Networks Pvt. Ltd,


First Issue:

I have took Tikona
Internet connection on 11/12/2014. I have made payment of 2135(In advance) Rs it includes two month Net free and
Installation charges.The Provider has raised bill again on 19/12/2014. So here
before two months he is collecting the amount from me. When I have asked he
said it is our company standard as per company rules you have to pay Next month
bill (He gave some billing cycle as per billing cycle they are collecting
amount). Here during installation charges their representative said two months
free, but still they collected next month bill, otherwise they said they will
disconnect my service here I thought it is my mistake I have not took any
written statement. So I have paid the amount and even tariff also I have
changed from 700Rs to 500Rs.
Second Issue:
The second issue was their connection i.e. Network issue it
is not up to the mark. So again I have raised complaint and I have not pay the
payment till their resolution, and also I have said I am not going to pay the
fine for that. Here they have changed myTariff from 700Rs to 500Rs and they said in future you will not get any network
issue. Once they rectify the Problem I have pay the Payment i.e.
600Rs; here Provider has issue 565Rs (Including Tax), but 35Rs still he is
collecting more from me. When I have asked about this issue they said in the
Next bill they will deduct it (35Rs).

Third Issue:
The network issue again repeats in Next Month (March Month)
again I have raised ticket to the Customer care and I have asked them to
rectify the problem; but from their end it is delayed and they have not given
any service for 15 day in that month. The problem is initially when they are
giving service the engineer has not given wire connection he said wire
connection is not possible for your compute and he suggested me to purchase
router for “Wi-Fi’ connection. Here I have invested extra 700Rs for machine.
In the month of March when engineer came to my house he said in the beginning
itself they put some fault wire and he has corrected it and time onwards my
connection Problem was clear.
For the 15 day’s inconvenience service I have asked wave off
from the bill. They are agree. In the
next month suppose they should generate bill for 15 day’s but they have
generated one month bill i.e. 565Rs. When I wrote mail for my concern they have
resend new bill i.e. they have deducted only 85Rs from 565Rs but I was
expecting 15 day’s wave off and last month 34Rs he has to deduct. But I have
not received any response from them so I have decided to disconnect my
connecting and I wrote a mail (April 10th).
Instead resolving
issue they kept my service live and they generate one more month bill in the
next cycle (1132.66Rs). Here I wanted inform that each month I am paying one
month advance bill and still he is generating and adding extra amount in the
bill.
Daily I am receiving voice call from different number and
two of the members Santosh and Gopal[protected] threating call to me. For
this I have already contacted “Chennammana Acchhu kattu Kere Police station”.
But they have not took my complaint they suggested me to give customer
complaint. Even after informing he has not stopped my service. He plannned to generate one more bill.
.
Prayer:
I request Hon’ble Forum to consider my request and intervene in the above matter to
help me in getting my amount refund back which I have given to Provider.
I have to get one month bill (700+Tax) from the beginning month + 250 Rs (15
day’s he has not given service). I have request Hon’ble Forum to put some
penalty for Service Provider for cheating innocent people.


Note: I have already put my request in ". Very shortly I am sending my notice to Provider
BANGALORE URBAN DISTRICT.
8TH FLOORE CAUVERY BHAVAN, BANGALORE-09

please take fast action on my complain to tikona net service...please please please help me...

Dear Vishal,

Greetings from Tikona.

Please be assured that your concern listed Mar 16, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Shekawat,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Akshay,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1283 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Akshay,

This is a gentle reminder to follow-up on your concern listed on Mar 15, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1283 in the subject line.

Regards,
Tikona Care

Dear Tikona,

I checked today itself and found out that you people haven't rectified the issue as of yet !!

I don't understand how much time is this taking for you to make a page live.

my contact no : [protected]

Dear Akshay,

Greetings from Tikona.

Please be assured that your concern listed Mar 15, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Malhotra,

Greetings from Tikona.

With regards to your concern, we confirm your plan has been changed successfully from ADBBM699 to ADBBM4M750 on March 19, 2015.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Dear Rakesh,

Greetings from Tikona.

Please be assured that your concern listed Mar 14, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Yadav,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

Dear Kiran,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1284 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Kiran,

This is a gentle reminder to follow-up on your concern listed on Mar 14, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1284 in the subject line.

Regards,
Tikona Care

Dear Kiran,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

I am Ajinkya Patil, my user Id is [protected].I am from Pune... I had made a full payment in the month of December 2014 after speaking to your customer care and the bill i had received . After that had disconnected the line permanently at 7 jan 2015.Now after 2 months i am receiving a call from some unknown person Mr.joshi that if i do not make my payment till today my file will be submitted in high court . I want to know what is this bill for ???? Whenever i try calling customer care i have been kept waiting 15min and then get a automated message that will get a call in 48hrs but not once any operator come online so solve issues. I would require a proper explanation why i am receiving such calls.highly disappointed by service provided by tikona.

I am Ajinkya Patil, my user Id is [protected].I am from Pune... I had
made a full payment in the month of December 2014 after speaking to your
customer care and the bill i had received . After that had disconnected
the line permanently at 7 jan 2015.Now after 2 months i am receiving a
call from some unknown person Mr.joshi that if i do not make my payment
till today my file will be submitted in high court . I want to know what
is this bill for ???? Whenever i try calling customer care i have been
kept waiting 15min and then get a automated message that will get a call
in 48hrs but not once any operator come online so solve issues. I would
require a proper explanation why i am receiving such calls.highly
disappointed by service provided by tikona.

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Mar 23, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Dear Mr. Patil,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 715/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care