Tikona Digital Networks Complaints & Reviews

I have tikona connection with 4MBPS plan. My most of time goes into complaining about the poor speed. I hardly receive full 4MBPS or near to 4MBPS internet speed. I have filed lot of complaints since I have taken the connection on 17/03/15. There are solving the problem only for few hours and then problem starts again. The connection is very pathetic and also their customer service is very poor. I want some permanent solution for...

My user id is [protected].I raised a disconnection request on 17th of june. Sent a remainder mail on 20th june. Got a call from admin team asking for reason on june 22, 2014 14:57 hrs. He asked me to give one chance to provide one time resolution and assured technical person will come within 24 hrs.Nobody turned up, so i sent one more mail on 26th of june.they raised it as new complaint, over phone call and mail followed up with them till...

I have disconnected my tikona Internet connection 3 months before n I have called n informed them to disconnect my internet connection n they have called me back regarding conformation of Disconnection n now after that also they are continously sending me the bills nblackmailing us ....

I have called so many times to customer care, all the time i get the same respose that your request is under processing...their confirmation call also came..but after that also the bill got generated. My request no is:-1-[protected]..even escallation no was provided to me after so many call and wastage of time.. escallation no:-1-[protected]... I want simple answer why full and final mail is not provided to me even after 1 months from...

I Mr. Tushar P Dalal (Tikona User ID : [protected]) had changed my plan in Dec '14 from postpaid to prepaid plan & had cleared all the bill amount as suggested by Customer Care Executive inclusive of one month's advanced bill amount for prepaid plan. But Jan '14 month's bill came with dues of Rs.260 /- when I tried to understand the reason from Customer Care I am always getting a answer that concerned department will call you back whereas...

Hi, I have taken connection from tikona in the month of aug and reques made in nov for closure of my account for which tikona took 2 months of time and now they are asking to do payment. Even though i was ready to payment and they said FNF will be done and our guy will come at your residence to collect the modem and accordingly FNF will be done. No one come at my residence to collect the modem and now they are saying that i hve...

I installed device on 13-jan-2015 and on 22-jan-2015 i requested for uninstall due to bad network ( Nearly 3 engineers came to sort out the issue but the network is worst )and on 13-Feb-2015 device was recovered and on the same day i sent an email to them with the attachment copy of the receipt . However i didnt get my refund money back . I paid 2135, But they were saying 500 of installation, 700 for 1 month charge - But i not even used...

Service ID No [protected] & Billing Account Number[protected]. I have changed my Internet connection to ACT because of speed and I have requested Tikona customer care to disconnect my connection 5 months back. But they were refused and hold it off for a while. And I sent so many mails to disconnect the connection and at last they were disconnected and collected all the accessories from me 1 month back. But after 1 month, they sent a...

Hello Sir, Today I got this Mail Regard Tikona Customer Care. but Sir Tikona Authorized Representative Also Collect Tikona Modem Along With All Accessries. And After Collections. Tikona Customer Care Sent Me These Mail( inside). Sir I Also Complaint Many Time To change Mobile No in my Account Information. But they Not done any changes. i tired to contact tikona customer care. but they not understand my problem.and sir i think Any one...

after several follow ups, Tikona is not able to resolve my problem, and the senior engineers also failed. please disconnect my connection on the below mentioned complaints, and dont bother to resolve the speed problems. 1-[protected] Progressing 26-Mar-2015 1-[protected] Progressing 29-Mar-2015 1-[protected] Progressing 28-Mar-2015 1-[protected] Progressing 31-Mar-2015 1-[protected] Progressing 30-Mar-2015....

Customers I'd [protected] sir my connection in last 2 month has worked only 20 days... I have called at least 200 times to your customers care no but ... Engineer visit always assigned after 5-6 days of persistent complaints then he visits after 3-4 days ...it rectify but again get stuck after a week time... U people has not the potential to provide proper internet connection ..my mobile bill has more then my tikona bill ... I am posting this...

Hello, This is to inform you that tikona has become the biggest fraud company & I am being harassed by Tikona.I'm getting threat calls for due payments which are completely wrong.On Nov'14, we disconnected all & also returned the modem & paid all dues.We have receipt for both although every month tikona is generating bills against our ID . Even called on tikona customer care & asked to stop the connection if they did not...

Tikona connection is not working for last 7 days .I have called helpline number and sent multiple emails to customer care. Just get automated reply for emails . Customer care executives always reply that it would be resolved in 2hrs or our technical team will contact you or there is a satellite problem or we are escalating the matter . No resolution is provided . Feeling frustrated . Tickets :1-[protected] and 1-[protected]...

I have been asking them to disconnect my connection, since it hasn't been working properly for months now. I call customer care and it never gets answered. In turn they call every month to tell me that I have used their net service and charge me with exorbitant bills, when in truth my router hasn't been working to make any network usage possible. This has been going on for three months now, during which period I haven't used heir connection...

I have had used Tikona. My last use was in the month of Nov as i had opted for 899 plan and it was monthly bill. My Account was auto renewed and recurring charges is been made on my account, I had made several calls to disconnect never got the compalint nos they the requests is been placed. During the Month AUG and SEP i had called for cancellation of Tikona Connection, Representative started saying pay the outstanding bill for AUG SEP...

user id--[protected] I am using a tikona broadband service and i am fed up from their fraud billings.I started the service from 12 feb-2015 after re-installation at other place and the outstanding bill was paid on 28 Jan 2015.Just 97 was outstanding as late fee charges.At the payment time it was told that the service must be stopped as i did not wanted to use it. After five days i called as said that it was be not be disconnected...

I am using a tikona broadband service and i am fed up from their fraud billings.I started the service from 12 feb-2015 after re-installation at other place and the outstanding bill was paid on 28 Jan 2015.Just 97 was outstanding as late fee charges.At the payment time it was told that the service must be stopped as i did not wanted to use it. After five days i called as said that it was be not be disconnected but will use it after few days...

Name: Jimish Shah User ID - [protected] Complaint number: 1-[protected] 1-[protected] 1-[protected] I am recharge my connection dated 12th February 2015, And 28th February 2015 tikona company declared my location as a non physical location. Tikona inactive my account due to non physical location. After 5 days company reinstall new device at new location and customer care telling me we are not provide any engineer for any technical...

I have been complaining about the speed and connectivity issue from the past 2 months and no progress has been seen though a engineer had visited after many requests, due this problem I was told not to pay any bill until the issue is resolved and a waiver is applied. But, to my surprise my service has been suspended from yesterday due to non bill payment. The customer service executives are rude at times, there are also sweet ones but none...

i am using tikona internet since an year with user id [protected] . i am greatly unsatisfied with their services. when i complain for termination of service they ask for 2500 rupees extra. so i continued their services but they stop my services and sent me a bill of 3400 rupees. now i want to pay that amount and want to terminate my services than their customer care is not picking my phone since a week and sent me a mail for fine of 100 rupees...