Tikona Digital Networks Complaints & Reviews

User ID : [protected] Request No. : 1-[protected] I have taken tikona 2mbps 30gb plan with two months free subscription. Service was hassle free till two months then on the third month the internet speed was getting slower and sometimes even unable to login on the server. I have raised a complain on 25th feb, there wasn't any proper response. I sent mail to there cs marking ceo as well and the time they have asked me to rectify issue i...

I took tikona internet connection, account number is [protected] - I asked them to disconnect it as due to their poor service I lost lot of money during market trading hours. After that they forced me to pay another 3528 for 2 months & continue with their service, but I denied even when they assured me to give 2 months extension & if it doesn't work well then I can withdraw amount. I was given 1 month extension &...

Dear sir/madam Reference to above I would like to write here that I had made the payment of my broad band connection bearing ID; 1-342361 for the month February 15. Bill amount of RUPEES.580 and RUPEES.20 against collection charges total RUPEES.600 to MR. Deepak naagvanshi on 22nd of this month . As the payment was not handed over by said person hence may not be credited in my account. I am getting payment reminder again and again from...

Sir my connection was registered on 7th march and after the installation of tikona they told me to buy a router and they will help me configuration but they do not help me in that and instead of sending an engineering they were doing on the call and every time they do the same things and after 1 2 hours my internet connection gets disconnected through lan as well as through router . Two days back i received a message which is like that they...

I have been requested for Internet Disconnection on 28-fab-2015, but till now I haven't receive any confirmation call, and 2days says that my requested has been closed, how it's possible without information of customer request can close, In between have have call may time for status of Disconnection. While calling to Toll Free No. Customers Executive are disconnecting my calls too. Is this way to provide services to 2-3 years old customer....

I was unable to connect to the Internet from 16th March 2015, I called to the customer care on the same day. They said, engineer will visit and fix the issue, so after calling so many times one person is visited on 22th March to my place but unable to resolve the issue and told me that some Area Manager will come and fix the issue but till now there is no call or feedback and I tried to call to the same person but he is not picking up...

Hello I have adopted tikona connection on Jan-2013. It was working fine, but from the last 10-15 days i am facing technical issue with the connection. I registered the complain many times to their customer care number and they assigned me a technician but the technician did not visit my home. I called them again and again and every time they made the same commitment but their technician did not visited. I also tried to call the technician...

Hello Mr/Ms, I am Nandulal, have taken a Tikona Internet connection in Chennai. Have faced many issues with speed and frequent disconnections. After having daily complaints for 7 days continuously and there was no solution to the issues. Then have asked for the disconnection. Tikona informed me by mail that the disconnection will be done 15 days. Now its more than 20 days, till now nothing happened. Instead, I am getting calls...

I bought a new Tikona connection with my name (Bharat Chawla) on 11th Feb 2015 @700 Per Month plan and paid Rupee 2135/- as a advance payment ( Including 2 Month Rent), From the day one, i was not getting the Satisfactory browsing speed and the Internet also stop working intermittently and most of the time it disconnect automatically and take 40 min to get the network back. I also opened a ticket with Tikona customer care #1-[protected],...

I have taken Tikona connection a few months back. I have connection issue and called customer care and explained about the issue. They told we will send technical person to check the issue. The technical person who is not qualified just came to residence and wasted my 2 hrs time and went back without solving my issue. I have raised complaints but no response from them. I asked them to raise a request for disconnection, but they are not...

i have paid companies last payment for six month and then after finishing 6 month i stopped their network. three times they confirmed to remove network cable and modem. they removed my cable connection and collected their cable and modem from my house. the system is prepaid base. Now i have taken new service and after two months tikona recovery service informed me to pay 7000bill. they gone in court of delhi and they are pretending like they...

I have taken Tikona connection two months back (Jan 23, 2015). I have connection issue and called customer care and explained about the issue. They told we will send technical person to check the issue. No one came to check. I have raised complaints but no response from them. I asked them to raise a request for disconnection, but they are not raising and tell our side is working very well, problem with your device....

I had got tikona installed at my place on 30 Sept. Since then i am facing the problems of frequent disconnection and low speed. I was to shift from my place so i got the connection disconnected on 12 March and the Instruments were picked up from my place on 15 March . Still they have generated an ADVANCE BILL FOR 15 MARCH- 15 APRIL. I have already cleared all my dues. They are not even replying to my mails and now i plan to file a case...

Tikona is such a fraudulent company. First of all, their services are extremely horrible & I asked for termination of my account on 2nd Feb'15. My bill cycle was from 15th-15th & their representative asked me that the request has been logged & i was told to just turn off the router on 14th Feb so as to prevent bill generation. That's what i did. And for almost a month no one followed up on the disconnection request & after...

For the Tikona UID:[protected], the request for disconnection was placed on 28th Feb 2014 and till date no action is taken and it is already past 15 days as per their policy. Almost daily I have called for the disconnection status and they would after FAQ's tell "sorry sir we will disconnect by today / 24hrs). Today I have received a call from Tikona regarding bill payment, and it seems like they have not registered my request / complaint...

i have just changed my location on 28th of feb and ever since then my inetrnet is not proper some time it wrks and some time it does not working even dey re confused what dey are doing .. since 11thh of march they are saying it will be fixed in 2 hours .. seriously there 2 hours are yet not over and ..even there engg came to my house he had a tea and glass of water and said he can not do any thing as it is not in hands And went back .. i...

I sign up for two year contract with Tikona and paid Rs. 8000 in advance. Internet service connected on January 16th 2015. I was hardly getting connection. I made lots of complaints by phone call and wrote email about very poor connection or no connection at all. When I signed contract I was told within 30 days if I am not happy with service they will give me full refund. As of February 1st week service has been disconnected but so far...

Hello, I am Santosh Kunwar form Delhi. I got Tikona broadband (Tikon ID-[protected]) in Feb 9 2015. Every thing was fine speed was awesome and customer care response was also quick. From march 14 Internet service went down I inform that in costomer care thy told that there is problem in your device it will be solved within 4 hours but not solved. Again called they said it will take upto 24 hours but still not solved. This continued...

Hi, I have an Tikona connection with customer [protected] . My Internet connection is not working properly from past 2 year I had to call & mail the technical support team every day and they assure me that complaint will be resolve with in 2 hours but still no response till date dear all pls mail at below mention e mail id 'Prakash Bajpai'; 'j.[protected]@tikona.in'; 'Amit Pandey'; '[protected]@tikona.in'; 'Sridhar Krish'; 'Tarun.[protected]@tikona.in' prakash.[protected]@tikona.in,...

i have made complaint against not working of our internet connection properly 100s of times, but still its been not resolved from your side.they are calling and texting regarding payment of bill, but to resolve the issue no step has been taken till now. i have nt been able to use the internet connection from 17th Jan, 2015 properly.i just want the waiver and disconnection from the service. thank you....