Tikona Digital Networks Complaints & Reviews

RIDICILOUS CONNECTION...VERY POOR FROM TIKONA .what the hell is happening...facing problem form every week n so..poor internet connection n timeout problem...due to which...there is irregularconnection...its being very ridiculous n disturbing ...very poorservice form tikona... not expected.. .this.screenshot attached...will request to do correction...as early as possible... . id: [protected] acc name: pradip ghosh...

Hi Team, I have applied for new Tikona connection on 01-Feb-15. I have made payment of Rs.4900.00 against SoHo plan XAQD4096K. My user id was: [protected] From day 1, I started facing speed issues and Tikona was unable to provide consistent data speed of 4 MBPS as promised in the plan. I have logged multiple complains between 03-Feb-15 to 13-Feb-15. On one of the instance, a Tikona technical person visited us but still the situation...

Dear Sir, my account id is: [protected] I was using advance rental tikona account and I have paid all my bills till 14th April and before a new billing cycle starts on 15th April, I have requested to close my account multiple times via Emails and calls. However your team doesn't terminate my account and they are charging me for the plan which I am not using anymore. I am getting multiple calls and emails to pay the outstanding amount...

I am complaining Tikona about the slow internet speed for 6-7 months. 50 % of the time the net is completely down and 40 % of the the time net speed is very poor. My plan is 2 MBPS and most of the time the speed is below 700 kbps. Calling customer care number is not easy. It is always busy. There is a waiting period of atleast 15 min. Many times the call gets disconnected, if we call again some another person takes the call and we need...

I brought Tikona broadband connection on Sep 2014. My user ID was [protected]. Since the service was very worst I planned to surrender the connection. I enquired about connection surrender procedure with customer care and they said I need to call them on the bill end date and raise request for the same. On 25 Dec 2015 (End of billing date), as per Tikona customer Care's advise, I raised a request to surrender my connection. Request Reference...

Dear Sir, We are facing almost everyday issue in tikona internet everyday its stopped working ( Frequently connect and Disconnect every day) and our all work is depend on internet.Since one Week its not working. Everyday we used to call to your customer care and they always reply that this is the tower issue which will be rectify within 8 hour. Since 6 month we are getting same excuse from Tikona customer care.. So request you to refund...

User Id:[protected] It's been just 10 days and I'm already facing lots of problems such as: 1. It takes ages to establish a connection. 2. Last three days there has been no net connection. 3. Speed has been average not what I was promised I have been a proud customer of Bsnl for the past 5 years & I have never faced such problems.you talk about commitment of 6 months advance rental & getting extra benefits.I Would say when you...

Hi Sir, I am facing network connection since i took server on 26 April 2015. I called many times to customer support but i didn't get resolution instead of misbehave/misguide. Now I want back my money and requested but i don't any update. Please help me Sir, Register Email id # mohammad.[protected]@yahoo.com Registered mobile number # [protected]...

User ID: [protected] I ask Tikona why they taking a long period for a small amount Rs. 2097.19. The company saying the refund is under process & it will send me within 20 days. Now the 13 days has been passed & I receive not my refund cheque information yet. This is a cheater company I have never seen it before that the payment by cheque takes 20 days, Now I want my refund amount immediately in one & two days any how you...

the downloading service is average . but the network gets disconnected after every few minutes . it's happening with my friends too . my user id is [protected] . i complaint more than 10 times and every time they assured me that they will fix the problem . i have paid the subscription charge already so i'm unwilling to change my operator now . i hope for some quick action . thanks, Rupanshu ....

By considering the comparatively low subscription and data plan charge I had subscribed ##Tikona## Broadband Connection ADBBM4M800 Plan. Within two hours of installation the speed got deteriorated to such low that unable to load a simple html webpage. The latency was around 3500 to 45000ms. Now it's been more than 4 months they were never able to provide me a stable connection. A horrible experience. If one is lucky he may get 1hr...

My internet has not been working say atleast 7-9 days a month. I last lodged a complaint on[protected] and kept calling till[protected] and was given same answer everytime (it take more than 12 minutes to customer care executive, if you call TIKONA) "ma'am some technical fault, it shall get rectified in 8 working hours". Apparently, internet worked only after 72 hours or may be a little more. Again the drama this time, its not working since...

Hi, I had issue with 4mbps Internet connectivity from 22 Jan 2015 to 15 Feb 2015. During the period I had repeated disconnectivity and max speed was always less then 1mbps. After repeated visit of the Engineers the connection was fixed on 15 Feb 2015, they said that this disruption will be compensated in bills. For Feb month bill I received a waiver of Rs 100/- which was totally unacceptable, as the issue dragged for more than half a month....

I have been complaining about poor speed & continuous disconnection in Internet service for last 5 days. No one from the technical team has turned up to check. I have made at-least 10 calls in customer care & their response is the same every time "It will be resolved in 2 hours & if not then a technical person will come to your place". USER ID: [protected] Complain Ref: 1-[protected] & 1-[protected] I have subscribed the...

This is Chandra Shekar. I have subscribed to Tikona internet service as prepaid with ID: [protected].(I made a mistake by paying 6 months rent in advance). Hardly I am able to connect to internet. Called customer care several times(Many times comes Busy)(Many times they ask to swith off and switch on) but no resolution. Still not able to connect to interner. Technically Poor and worst service....

Hi Tikona, I am literally fed up with the mental harassment from your side. I have already notified the customer care about closing my account from this billing cycle, but I am still being bombarding for imaginary outstanding amount. I had paid my bill in one month advanced and there is no outstanding bills on my name. I tried calling customer care but can't connect even after 15 minutes of waiting. I have sent multiple emails to Customer...

Respected sir/mam,


this is to inform you that i put my tikona id ([protected]) on hold for 2 months because i was not present at my residence and after months on hold i even not login this id at once but you had generate my bill then after i recognise that bill is being generating i request to leave ur tikona service and i return ur device too...

plz help me for this when i had not use ur service why...

Hi, From 17th April 2015 internet is not working at my home. Called the Tikona customer care number of times with no use. At last they assigned a engineer with mobile number [protected] and when contacted him, he is saying that he is on leave and disconnects the phone. On last Sunday another engineer (Sathish) with mobile number [protected] contacted me and asking me to come and pickup him to my home service. This is rediculous asking...

i cant connect to Internet i have a tenda n3 n150 easy setup router and i have attached my laptop with the lan port firstly they said that they will be no hidden cost... they charge for cliping and router is hidden and for setting the wires engineer took money ... most of the times the network does not come and it shows limited which frustates me .. whenever i want to connect the mobile it show authentication problem and it never comes i...

It's been a one and half month the Tikona internet connection is good for nothing, I have raised my complaints several times but the lousy customer support always have an excuse that there is problem in whole delhi and everyone is affeceted than why the hell you are running your company, please shut it down. USER ID - [protected] I have sent them an email to thier customer support and i did not receive any reply from them original...