Tikona Digital Networks Complaints & Reviews

My user id is [protected]. I took Tikona broadband connection in October 2013 and because we were relocating in different places I asked the customer care to disconnect it in January. However even after multiple calls and complaints they did not disconnected it and charged me bill for the January as well. I did pay the bill for January 2014 and asked them to disconnect the connection as soon as possible. They assured us they will disconnect...

Hello, I was having 3 months Tikona plan, so last month I paid for 3 months in advance. After paying full amount for 3 months, I converted plan to monthly. Now I am willing to close the connection as I am moving at different location. Same I convey to Tikona Call Center, and what i got to know is money for remaining 2 months will not going to refund.This is as per their policy on site. Do you thing this is correct policy? Look...

my user i.d is [protected] NAME IS ELIZABETH FROM PUNE MY MOBILE NUMEBER IS [protected] AND MY EMAIL IS [protected]@gmail.com billing account number is[protected] TIKONA COMPANY HAVE FINALLY SENT ME A DSICONNECTION MESSAGE TODAY.I SURRENDERED THEIR EQUIPMENT, THE LAST TIME I USED THE TIKONA INTERNET IS IN APRIL-MAY 2014, I LEFT INDIA FOR MONTHS CAME BACK IN AUGUST, I WAS WELCOMED BY RUDE LAWYERS SAYING I SHOULD PAY A BILL OF 2895, I...

I got a new Tikona broadband connection on Dec 4, 2014 which worked for two days only. After repeated complaints to Tikona Customer Care, the connectivity problem was resolved on Dec 14, 2014 and worked fine till Dec 24, 2014. From Dec 25, 2014 it stopped working again and I went in for a disconnection request. I received the disconnection intimation mail from Tikona on January 11, 2015, asking me to return the CPE within 7 days failing...

Respected Sir, Myself Krishna Nandan Sharma from Nikol, Ahmedabad. I had taken 6 months broadband services which ended in September 2014. Advance payment was done for the same. I havestill not received the receipt of same. As soon as my package completed I had instructed them not to renew my contract, same was intimated to them via email. Still they auto renewed my services forcefully & threatening to pay full amount since last 4...

IT is a very painful experince after taking TIKONA connection.

The connectivity is always an issue and WIFI is not working properly, there is no resolution provided by the team even after making a complaint to the Toll Free call also the response is very bad, there is no care for customer after taking the connection, I will recomment not to use this connection....

I took Tikona broadband connection in October 2013 and because we were relocating in different places I asked the customer care to disconnect it in January. However even after multiple calls and complaints they did not disconnected it and charged me bill for the January as well. I did pay the bill for January 2014 and asked them to disconnect the connection as soon as possible. They assured us they will disconnect it and this is the last...

I had given request to Tikona Digital Networks to stop the service (On toll free no) on 14th Dec.2014 that time executive told me you have not charge your next bill if you not used our service, As per him i had follow-up the instruction & also i had received mail from legal department of Tikona Digital Networks starting that outstanding amount Rs.709 & Rs.1, 500 for not return Modem along with all accessories but the fact was i had...

Account: [protected]

The request to shut the account was made in September, while Tikona have been generating bills sill date, for January. The customer care responded by saying there was a delay from our end - in October. My address was changing hence we needed to terminate the connection. They also suggested that we will be contacted for collection of modem but their was no call from tikona.

Tikona also claimed...

Hi, I have bought a broadband connection with tikona in Faridabad my user Id is [protected]. From the day one the internet was not working so I called the customer care and asked them to fix it but they were not able to fix the issue. Latter technician told us that the tower has been shifted so our area falls in non coverage zone now. I have asked them to disconnect my connection. They have disconnect my connection but they have not provided...

I have applied for Disconnection on 29th-Dec-2014. It's more than 15 days yet the connection is not closed. Over that you are sending Overdue Bill Payment email. When are you going to close my connection or you do not have any intention of closing it....

Hi, I have bought a broadband connection with tikona in chennai my user Id is [protected]. From the day one the internet was not working so I called the customer care and asked them to fix it but they were not able to fix the issue so I have asked them to disconnect my connection. They have disconnect my connection but they have not provided any refund for the connection. I have paid 5K in advance and i have not used their service for...

Dear Sir/ Madam, I subscribed a Unlimited plan ( 650/- per month, 20 GB data, and 1 mbps speed and unlimited plan for 2 months plan code #ADBBM1M650) . i have subscribed on 8th sept 2014. and paid Rs.2200 for the subscription of tikona internet.the amount is collected by their marketing executive Mr.chetan Borase.I have an receipt for the subscription dated 8/9/2014. but they have sent me a bill date 26/10/2014. I subscribed for 2 month...

Hi, I have been facing connectivity issue since 19th Nov 2014 and i called Tikona customer care several times.Each time they told me that issue would be resolved in next 3 or 4 hours.But after 2 days now when i call them they put my call on hold for 20-30 minutes. My last complaint no was 1-[protected] and they have closed my complaint without solving the connectivity issue. Also I have given complaint no# to Mr. Ashok Kumar (Mob No#...

I was a user of Airtel internet and was very happy with the service, but because of very less Data provided by them, I switched to Tikona on Jan 1, 2015. As soon as the installation guys (Ayaz & Praveen) left the home, I started facing problem with the connection. Tried calling them, but nobody picked up. For the next 2 days, the connection worked a bit, but with frequent disconnections. I raised a complaint on 3rd, and the customer...

service ID[protected] the plan was for 6 months in the 5th month my home went under construction for the next few weeks during which the plan expired and TIKONA, without informing me they renewed the plan and since we unaware about this and then I received a multiple calls from different peoples some say they are calling from Delhi some say they are from MUMBAI, etc.
threatening me to pay the amount or some times settle the case outside...

I was holding a tikona connection with user ID: [protected] I have been getting calls from some lawyer Pankaj Rajput from Tikona[protected] threatening me that a case had been filed in the Delhi court. They say it is for the so called pending bill of Rs 1200 something and that they had filed a case against me. I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. I am extremely...

Sir, It is very surprised that Tikona Digital Networks company has terminated my Tikona Broadband internet connection ID-[protected] without my request on dated Nov.27, 2014. I am writing e-mails to repair my connection since Oct. 2014 as well as phonically, but this company has not been listen and repair my connection, which was dis-connect from their side since Oct. 2014. I spoke to customer care executives about my refund for the...

Dear sir, I took a tikona broadband internet postpaid connection in virar.The sales executive promissed me that you will get 2mbps speed as per your plan. From the first day the connection problem started and when it got connected it just gave me a speed of 300 kbps.I informed the sales executive about this matter and told him to disconnect the connection he did the same and took the modem and other hardware from my house. Now am getting...

I took Tikona broadband connection in October 2013 and because we were relocating in different places I asked the customer care to disconnect it in January. However even after multiple calls and complaints they did not disconnected it and charged me bill for the January as well. I did pay the bill for January 2014 and asked them to disconnect the connection as soon as possible. They assured us they will disconnect it and this is the last...