Tikona Digital Networks Complaints & Reviews

i took a tikona broadband connection on 25th of dec. 2011. after 2-3 days it started giving some login problems like it takes 15-20 minutes to log me in. when i was tired of this problem, called Tikona Care and requested for disconeection & settle my refund/payments on 13th Jan 12. but those guys closed my request without any action. on 31st Jan 12 they called me for the payment, then i told them the problem and again requested them to...

Hi,

I ordered for a Tikona WIFI connection on the December 2011. The Sales Executive who came at my residence offered me a Plan that was not explained to me properly.
I Paid 1157 as the Booking charge, However when the engineer from the HO came at my residence to install this WIFI connection he demanded for more RS.1500. i was dissatisfied by this and as a result i returned their product.
I was told that i will...

Dear Sir

Mr. Sunil Nair
Designation - Head - Customer Service Quality
2nd Floor, 'Corpora', L.B.S. Marg,
Bhandup (West),
Mumbai - 400 078.
Fax no:[protected]
Email: s.[protected]@tikona.in


----- Forwarded Message -----
From: Space Soft System <[protected]@yahoo.com>
To: "[protected]@tikona.in" <[protected]@tikona.in>...

Applied for internet connection on 25the dec and it got installed on 30the decm, and after 2-3 days it stopped working , logged thee complain in tikona customer care .. engg DEEPAK [protected] visited , As per Him theis is a fake connection , No proper network available, frequent disconnection issue will always be theere ..

theen i have received n nos of calls from tikona for thee whole jan monthe i asked theem for cancellation...

Dear Sir/Madam,

This is regarding the removal of internet connection. I started my mail for the same from 17 Jan 2012, but they i had not responded properly. After many mails i had removed the connection and kept aside and i mailed. After some days one of the representative from TIKONE care came colllect the set box of internet and amount also i paid.

But after the taken the kit they have again sent me bill...

It is to inform you that i have been fraud by the Tikona's employee in Meerut.
Empolyee Name : Ashvani [Mob- [protected], [protected]]

My name is Lalit Kumar (304, Purwa Shekh Lal, Besides Subhash Nagar, Meerut.) I have applied for Tikona Broadband at my home through employee name, Ashvani. He said that he will apply Tikona 799(unlimited) plan at my home, with the speed of 2mbps till 6gb and after that 1mbps.
On...

Hello Sir,
We applied for new connection, we paid 1500rs on[protected] and they told us that in 3 working day you'll get connection but still we didnt get connection,from Tikona guys come but the said extra 750rs, they charging extra money for switch and wire but when we called tikona customer care they said that the cost is included in first subscription charge(or installation charge which is 1500rs).
Tikona sales representative...

Addressed Mainly To Senior Executives:

User ID: [protected]

Dear Sir,

I had put a request on Thursday, 16th February 2012 for relocation of installation address. I had put this request through mail, as well as phone (Ref.# [protected]). I was told that this would be done in 3 business working days.

After repeated followup phone calls EVERY day, I have seen not even 1% progress or response...

Dear Sir, I am Nagendra Kumar from Ghaziabad. Sir I have subscribed for a Tikona broadband connection on 11 Feb20012 at 10:46 am by online mode on their website www.tikona.in and also made the payment for the above subscription online i.e., on their website (Rs 1157, through my citibank credit card). Sir from thatday till now I have not received any positive response from their side. I have called their customer care several times and they...

Dear Sir/Madam,

My sun-in-law Mr. Sagar Jagtap filled application for Tikona Internet service ( Application No : [protected]) on 20/9/11 with deposit of Rs 1000 ( Sales Executive ID :[protected]

Tikona person came to his place after two weeks for net connection but they couldn’t manage to connect Internet

They told him that there is problem with his Laptop so he check the laptop and call them...

I applied for Tikona broadband before 1 year. They give me trial for broadband and take money 1250 through DD and said that new connection will installed within 4-5 days.Till Now they don't installed new connection. When I asked for refund they did not give me any satisfactory answer.
Many time i contacted with tikona customer care they all just transfering my call from one to another department.


Is there...

I am writing this e-mail to you with so much pain/ regret/ disappointment that I choose an Internet provider like Tikona. The way these guys have cheated me and many more customers is really commendable.

My Account No: [protected](This account is in wife’s Name: Shashwati Panigrahi).

I had requested for WIFI connection in May 2011 through customer care and was promised it to be activated in a week’s time....

MY TIKONA A/C# [protected].

I strongly suggest that Tikona should change it's name to TAKE-NA (Don't take).

It has been a very harassing and painful experience for me to be with Tikona. Almost everyday I have some issue or the other. From 26 Jan onwards the connection is completely down. The 1-[protected] is still unserved and open since Feb. The connection is down ever since. I have raised my concern...

Tikona Broadband-- The worst Amongst all-- Worst Customer service --Worst Experience

Hi,
I am a Tikona Broadband user. As I could not take Airtel connection hence I have opted for Tikona.
But i must say about my experience with them is till now the worst one.

This is 3rd time I have complained regarding my internet connection is not working.
And when i called up to their customer service...

I am writing this email with full confidence that you can help out to improve the quality service of Tikona customer care.

I have written multiple emails to [protected]@tikona.com about my issues but haven't got any response.

Below is the sequence of events happened which made me so dissatisfied that I will never look on to purchase or recommend any Tikona service in future.

1) I tried to...

My Name is Vikash Kumar I am from south delhi i am currently using tikona broadband but it services very poor i also complaint many times regarding this issue but i don't get any response from tikona broadband so i requested to you please take my complaint

thanks
vikash kumar
[protected]...

Sir,

I called Tikona Broadband for an internet connection. For which I paid Rs 1100 on January 29. The installing guy came on Feb 04 but due to network problem in my area he mentioned no feasibility in his report. After which I called Tikona Broadband to refund my money. But they are taking so much time for refunding. According to their terms and conditions, in cases of no feasibility they have written refunding time as 15...

Dear Sir/Mam,

I had taken the Tikona BroadBand connection on 3th of jan (User Name [protected]). they had taken the installation charges and advance rental. they promised 2mbps speed till 3gb and later 150 kbps. i had never recieved a downloading speed higher than 150 kbps. Condition...

kindly check revert me.............

Dear Sir/Mam,

I had taken the Tikona BroadBand connection on 27th of jan (User Name [protected]). they had taken the installation charges and advance rental. they promised 2mbps speed till 6 gb and later 256 kbps. i had never recieved a downloading speed higher than 12 kbps. Condition is that i am not able to do the chatting on gmail. forget about watching any video on youtube.
when I complained regarding...

Dear Team,

I have ordered Tikona Broadband service User Name : “WI-BRO -- 99A1A0A0” Contact Number : [protected]. Installation is not done after 3 Days of payment.
Name : Mukesh Srivastava

I am cancelling the order because of your worst service and response to client.


I want to Cancel my order and Please refund my Money Rs. 1200 paid on (14-FEB-12) at earliest, But they are...