Tikona Digital Networks Complaints & Reviews

Hi all,

I am facing internet issue and i have already registered complaint on the same but no response from anyone.

User id [protected]

It's affecting my office work and in tikona there is no option to contact support person whenever i call customer service it will get disconnected by saying we are working on the issue and will revert you shortly but no response.

Can someone look...

We have complaint several times regarding this, wifi has no internet access, still, we do not have access. I understand that due to pandemic, it may get delayed but please understand our problem as well, we are working from home and no wifi creates a problem.

Kindly resolve. Please find the details below :
Complaint id: 1-[[protected]]...

Hi team,
My service is deactivated still tikona wifi providing firm is generating my bill. Its pure fraud.
It's not active. I requested to reconnect but it was not possible without paying amount in advance. Kindly Note It!!! It's neither active nor I used single KB.
This is not appropriate. I am registering case against this....

I have purchased tikona a month ago as only this internet company was providing internet during lockdown. I had purchased 10mbps unlimited.
But when i checked they had given me 10mbps with 15gb limited..
The speed i get is 00.1kbps. I am really very frustrated i had written many mails to tikona care stating to refund my money back, or to resolve the issue but yet nothing has done.
I work from home and i am not getting...

Very disappointed, every month, we will face a minimum of 10 days of no internet. But we have been paying full amount though! Regular reason some problem in ap tower! If thats the case please let us know! So we can plan better. We havve been very patient but now, situation is got out of hand! We are not able to contaccr anyone nor anyone seems to care since they already received their money. Zero value for customer satisfaction. Totally disappointed,...

Dear sir/ma’am,

I am reaching to all of you after struggling so much with reaching to the customer care team from last 15 days.

We have taken tikona in march and paid for 6 months because the plan is such that there is no other way than going for less months.

It was working on and off till last 15 days and it stopped working suddenly. I have put so many complaints and till now it is not resolved.br...

6 months payment for internet service has been made and the man who established the connection is not taking any call whatsoever. My office work is getting affected due to this.

The man name is ram chaurasia
Dear tikona customer your service request no. For user id [protected] is assigned to ramnaresh chaurasia - [protected] as per scheduled time.

Intentionally not picking up calls. I have pais for net in...

Hi,

I bought tikona connection 3 months back first 10 days the speed was good after that internet speed was very slow i complained several times i think 100 tickets i have opened in these 3 months but no response from them. Due to covid-19, we have to do work from home but i couldnt work for 1 month due to this internet issue. Thats why i had to resign from the company.

I would request to each one of you to...

We have complaint several times regarding this, wifi has no internet access, still we do not have access. I understand that due to pandemic, it may get delayed but please understand our problem as well, we are working from home and no wifi creates a problem.

Kindly resolve. Please find the details below :
Complaint id : 1 — [protected]
User id [protected]
Giriraj sayamwar
Hari ganga society...

I have been raising complaints since the day i changed my plan to 60 mbps. Initially i was on 10 mbps plan but needed a better speed hence opted for this 60 mbps plan. I m paying 2400 approx for a quarter and getting a speed worst than a mobile data network. I did multiple speed checks average speed came out to be 5 bps n maximum 7.3 mbps. I sent the screenshots of speed check to tikona engineer but of no use. Disconnect this connection i...

Tikona never look into the complaint done trough their mobile application and on calls. For the last 2 weeks frequent disconnection of internet service and not one attend the calls after the repeated call and email. I am sending email for the lastg three four days and not one responded for the complaint. Consumer id: [protected]. Following are the latest complaintnos reference nos 1-[protected], 1-[protected]. No customer care executive comes...

Hi my id is [protected]
I am facing issues related internet I am fedab it is very horrible all the the internet goes away, if I got get what I pay I can switch to alternatives and better brand I am using fire tv stick and no internet all.thanks to tikona please try and do something or els I will be switching over to other brand

[protected]...

I am Nitin Gadge.
I am getting continue calls for bill payment even my connection is closed before bill cycle is end (25 Mar 2020).

I had raised request on 8th March for relocation, which is assigned to NAGRAJ NAMDEV MURARKHAR and relocation is not possible due to non feasible address then this request was closed without any intimations so again i had called to customer care and i had discussion for refund of amount...

My name is sudipta kumar saha.

I have raised several complaints regarding frequent disconnection and speed related issues.
I haven't received a single call from anyone and none of the issues has been resolved yet.
An engineer named pawan used to come most of the time to resolve my previous complaints. So, i have his number. I tried to calling him and also have whatsapp him about the issue. But, haven't got any...

I am unable to connect to my internet since this morning. I have checked my lan cable and tikona machine is all good.
I have checked that the Network is showing Unidentified network for Tikona.

This is very annoying that we are working on office works and the network gets disconnected.

I want this issue to be fixed as soon as possible....

I have paid rs.4744 to tikona website 17 april 2020 for getting new broadband internet connection in my home as per the guidance of tikona sales executive satish devtwal. The sales person assured that new connection will be set up by 20 april 2020 but after getting payment there have not been any response from him. My calls are not answered and the texts are ignored, i have raised complaint in tikona customer care by email but they are also...

I have relocated at panvel. We were looking for good option for internet. Somebody recommended that tikona has services here. We have opted for the same. One day one engineer visited our place and informed that the demo and connection will be installed tomorrow as he has no device. On 06th march 2020 mr hitesh panchal ([protected]) visited the location. He said that sir it was difficult to process the installation request raised through system...

Dear sir,
I am internet user from tikona. My user id is [protected]. I wanted to change my plan. Tikona advised me to download tikona app. I tried to open tikona app on google. Tikona asked me to fill details o[censored]ser name and emaild. I filled up these details. Although i filled up correct details still tikona message appears user name and email id are invalid. Upon this i sent email to tikona informing them i have given correct user...

I am using tikona since two months and i am facing this issue since this morning, 25th april 2020.
When i try to login to tikona internet, it says
Authentication failed. Reason [login failed, you cannot start a session on this network].

I have tried calling tikona customer care[protected] but unable to connect.

I need solution to this issue as soon as possible....

Hi Team

Since the lockdown has started i have been facing problem in the internet connection, as there is no response coming in from your end then i thought to discontinue the services and dropped an email on april 12 and stopped using it However even after calling on every possible customer care number, doing multiple emails I got no response!!

I'm not able to login my Tikona app either to raise a complaint...